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(1.8)
(40 Reviews)

Baystate Behavioral Health (MA)

40 Wright St Palmer, MA 01069

Baystate Behavioral Health, set in Palmer, specializes in providing comprehensive care for those struggling with substance use, offering both detoxification services and treatment for co-occurring mental health illnesses or serious emotional disturbances. They are passionate about assisting individuals in their journey towards recovery. Various payment methods are accepted at Baystate Behavioral Health including medicare, medicaid, federal military insurance (e.g., tricare), private health insurance, cash or self-payment, and state-financed health insurance plan other than medicaid, easing the financial burden. The expert team at Baystate Behavioral Health is dedicated to providing superior care in a compassionate and understanding environment.

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About Baystate Behavioral Health Massachusetts MA

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Baystate Behavioral Health Services

Details About Services Offered By Facility

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Type of Care
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License/Certification/Accreditation
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Assessment/Pre-treatment
Testing
Transitional Services
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Service Setting (Outpatient, Inpatient, etc.)
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Gender Accepted
Exclusive Services
Language Services
Facility Vaping Policy
Ancillary Services
Opioid Medications used in Treatment
External Opioid Medications Source
Type of Alcohol Use Disorder Treatment
Type of Opioid Treatment
Pharmacotherapies
Treatment Approaches
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

Baystate Behavioral Health Treatment Center Reviews From The Web

Read what people have to say
Dan Kelly
Year 2021
Google
Edgardo Amoros
Year 2014
Google
Huge problem with appointments.. second time that my appointment has been canceled and reschedualed without me being notified. very frustrating and a waste of not only fuel but my time. …
Heather Pierce
March, 2022
Google
I have had previous experience with Griswold and it honestly doesn't surprise me to read all of the negative. Mostly my issues have been with the office staff. I agree with those who commented on how hard it can be to get through …
Adam Muzzy
Year 2021
Google
My psychiatrist is great. Just wish they had a better system for managing refills. Seems like every 30 days I'm going a day or two without meds.
Blondie
Year 2020
Google
First and foremost this office has been going threw a lot of changes the past 6 or so years. But like with a fine wine you love it takes everyone time to find the right age and fit for your psychiatric needs here. As like anywhere else …
Celena
October, 2022
Google
It's a great place overall. Sure if your late they'll reschedule. If it happens 3times they won't see you anymore and are not accepting any more patients. I've had a hiccup here and there within the past 10years plus I've been going2 them …
Kimberly Farr
Year 2018
Google
It's the best place to go when you feel that life is difficult. The Staff are trying to find a way for all to cope with difficulties even if you don't feel like doing it. I was in deep depression and the Psychiatrist and Therapist helped me when I felt that life was going to be sad for the rest of my life. Now I am a changed woman.
George Korona
Year 2019
Google
uachster jamie Dubois
Year 2019
Google
kitty Marlow
Year 2016
Google
Karin Pawlowski
Year 2016
Google
If there was a minus star I'd check that instead. I am totally fed up with having to go thru this game. You go in for a 15 minute 'talk' with a new person every 6 months because they leave and you're shuffled off to someone else. AND …
Jed Prouty
March, 2022
Google
Andrea Gauvin
Year 2019
Google
I've been a patient here for over 3 years and normally I would give them an *okay* rating.....but thanks to ongoing confusion between this office and my insurance company I've been without my medication for a SOLID MONTH. I've spent …
Ron Altieri
Year 2021
Google
Bill Harfst
Year 2020
Google
My sister is seen here and her appointments have been being canceled like crazy. They won't listen to her and it is another level of messed up. Rude heartless people.
Heather
Year 2021
Google
Stephen Wierzbowski
Year 2016
Google
Since Baystate bought out the old Wing it seems like doctors come and go. In the past 6 months I have gone through 4 different primary physiologists and have to waste time going over my entire history over and over. Just another reason why consolidation never works.
Amy Woodruff
Year 2020
Google
So disappointed in this place no one ever answers the phone ! Left voicemail on main number and no one calls back ! Tried to leave a message with my sons provider Voicemails full !! …
Timothy Cohen
December, 2022
Google
The worst office I have ever dealt with. It is so unbelievably hard to talk to a person on the phone here - their nurses line doesn’t actually ring. The front desk staff is confrontational and unhelpful. I understand that there is a …
Felicity Lessor
Year 2016
Google
They keep canceling appointments on me the Dr there said he wanted to see me every month for 3 months started me on a new med hasn't seen me since the intake which was in early June it is now mid August the Dr keeps canceling we are now switching offices
C Taylor
Year 2020
Google
This place deserves a negative score. Whomever I spoke with on the phone the other day was about as unprofessional as they come. Without knowing me my story or my history other than what she MAY have read …
The Noobster
Year 2019
Google
This place sucks. They prescribed me a lower dosage of my medication without even talking to me about it. I'm going through withdrawls. I've been calling for over a week now and nobody has called me back yet. I'm suffering right now and …
Mouton Manãlito
Year 2016
Google
This was years ago. A total lack of compassion. Griswold's best is to get you in and get you out. They charge for 45 minutes but 8 is all you get. This is the normal turnaround thanks to insurance companies. …
Panda Bear
Year 2018
Google
Used to be a decent facility. Not so much anymore! Heaven for bid you miss an appointment or need to reschedule due to an emergency or bad weather conditions. They'll rebook at least 2 months out. Usually longer. Heck even when they call …
Zack Pishl
Year 2020
Google
Very rude not helpful treat you like an idiot. Dont go here you'll be upset in the long run.
Josiah Moore
Year 2021
Google
Worst place to receive care. You can never speak to anyone on the phone. They make you leave a message and then never call you back. When you try to use their portal to refill prescriptions its never done. Do better!! I haven’t received my …
Emily Jones
Year 2020
Google
T V
Year 2020
Google
Carissa Romanski
Year 2019
Google
If I could give zero stars i would the last four to three years it’s been nothing but doctors with nasty attitudes thinking they know your life or just being constantly switched doctors or nurse practitioners all they do is keep leaving or moving.
Lincolnastic
Year 2018
Google
Jim T
Year 2020
Google
Agree with others about scheduling appts. Twice we have had to reschedule for one reason or another and they always go two months out. This is unacceptable in my opinion. If they are that busy then hire additional staff. The Griswold center …
Joe A
Year 2018
Google
awful place. they care only about money. couldnt care less if they cancel ur script cuz u missed an appt cuz of a blizzard. horrible place.
Jamie Swimm
June, 2022
Google
Been a patient for over ten years. Extremely uncaring. I need help and this is what response I get: You were a patient of Marlene Reil over 2 years ago you would need to come back as a new patient. At this time we are not accepting new patients and we do not have a waitlist."
Leanne Martin
Year 2020
Google
Definitely would NOT recommend this place also the Staff is very rude and unprofessional
Matthew Conahan
Year 2021
Google
Fourth time in a row my unprofessional doctor has lied about filling my meds I can hardly ever even talk to him nothing but problems (Edit) Fifth time find somewhere else. This place is hopeless
Sam G
Year 2017
Google
Horrible. They bumped my appointment four times and refuse to increase my medication from the lowest amount (which was only meant for 1 month) until they see me. That's not even my fault! I came for my appointment today and they told me I had been bumped AGAIN! No one even spoke to me and now I have to wait two more months.
Edgardo Amoros
Year 2017
Google
Huge problem with Dr Luis Velasquez. Prescription with wrong dates for six months has been an inconvenience for me and the child I care for who depends on these two medications. I'm in the process of locating another doctor outside of Baystate griswold Center. They don't even answer the phone for clients.
Matthew Smith
Year 2021
Google
I have less then nice things to say about this place and how it is run very poor facility and lack of leadership equates to non favorable. My advice go anywhere but here!
Yvonne Norris
Year 2021
Google
I just needed to comment on the vaccine mandate. My son lost his therapist because of this and he is refusing a new therapist which I totally understand. This therapist has helped my son in so many ways and it is disgusting that he was …
Amy Laquerre
Year 2020
Google
I love the woman I see she's amazing and always running in time. I truly feel like she cares. However their response times to phone calls and refill requests leaves much to be desired. My pharmacy put in a request a week ago I called …
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NEWS AND MORE

Read About The Latest News From Baystate Behavioral Health

Other top-rated rehab centers in Palmer, MA
Health in brief: Nutrition classes for cardiac & pulmonary rehabilitation patients
March 1, 2023
Greenfield Recorder
GREENFIELD — Baystate Health dietitian Alicia Walter is offering a . by email: Alicia.walter@baystatehealth.org or by phone at 413-773-2736.
Springfield neighborhood hosts community baby shower to promote prenatal care for women of color
March 1, 2023
NHPR
Full disclosure that Health New England is owned by Baystate Health which is a financial supporter of New England Public Media.
Board of Directors – MAMSS
March 1, 2023
Massachusetts Association Medical Staff Services!
Barbara Prats. President. Baystate Health. barbara.prats@baystatehealth.org. Anne M. Leary ; Kimberley Coon. Immediate Past-President. Southcoast .
Baystate Health Celebrates 10 Year Anniversary Since First Patient was Transferred into the .
March 1, 2023
Springfield-MA.gov
This week marked a milestone for the City of Springfield and Baystate Health. Baystate Celebrated the 10th Anniversary since the first patient was .
‘I Am Not The Doctor For You’: Physicians’ Attitudes About Caring For People With Disabilities
March 1, 2023
Health Affairs
Carol Haywood, Northwestern University. Kimberly Reimold, University of Massachusetts, Worcester, Massachusetts. Christene DeJong, Baystate Health, .
In Pursuit of PPE | NEJM
March 1, 2023
New England Journal of Medicine
Editor's Note: This note was published on April 17, 2020, at NEJM.org. CorrespondenceCovid-19 Notes . Baystate Health, Springfield, MA.
Baystate Mason Square Neighborhood Health Center | PleasePrEPMe
March 1, 2023
PleasePrEPMe
Baystate Health - Baystate Mason Square Neighborhood Health Center. (413) 794-3710 · https://www.baystatehealth.org/locations/mason-square- .
ACS AEI Standing Committee Updates – American College of Surgeons
March 1, 2023
American College of Surgeons
Fernandez (gladys.fernandezmd@baystatehealth.org). Faculty Development Committee. The Faculty Development (FD) Committee would like to extend its .
Baystate mental health consolidation stirs anxiety – CommonWealth Magazine
March 1, 2023
CommonWealth Magazine
Barry Sarvet, chair of psychiatry at Baystate Health. But as it opens the new facility, Baystate plans to close smaller mental health units at three .
Locate a CAC – Massachusetts Childrens Alliance
March 1, 2023
Massachusetts Childrens Alliance
Phone: 413-794-9816. Fax: 413-794-4945 www.baystatehealth.org/fac. Allyson Rogers, Practice Manager Allyson.Rogers@baystatehealth.org .
Most Massachusetts hospitals pledge net-zero emissions by 2050 | WBUR News
March 1, 2023
WBUR
The other Massachusetts hospitals and networks joining the pledge include BayState Health, Beth Israel Deaconess Medical Center, Boston Children's .
Top Baystate Health doctor sees future of COVID as a low simmer without large surges
March 1, 2023
WAMC
Mark Keroack, the president and CEO of Baystate Health still recommends people wear masks on public transportation. “Any kind of crowded poorly .
Medicaid MCO Enrollment by Plan and Parent Firm, 2020 | KFF
March 1, 2023
KFF
Health New England (Baystate Health Care Alliance). Navicare HMO. Senior Whole Health. Tufts Health Plan. Tufts Health Public Plans (Atrius Health).
Our Partners – Montague Catholic Social Ministries
March 1, 2023
Montague Catholic Social Ministries
Annual Catholic Appeal Baystate Health — www.baystatehealth.org Blanche M. Walsh Charity Trust Bete Family Foundation — www.channing-bete.com .
Simulations Spur Board to Test Workforce Strategies – AHA Trustee Services
March 1, 2023
AHA Trustee Services - American Hospital Association
Baystate Health taps member creativity and competition to explore challenges, solutions. By Mark A. Keroack and Kristin Morales-Lemieux. Workforce .

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