I was admitted here for suicidal thoughts. The care I received from my therapist and doctor were fine but I nearly went insane here. The food was god-awful. The staff treats the patients with little to no respect. I recall one time when I …
I stayed at baypointe for six days about a year ago and it was awful. The staff didn’t help at all showering and sleeping was the worst. It was always so cold but they only gave u a paper thin blanket they didn’t help when girls would …
I was here in 2019-2020 the experience was good but it wasn't the best I really came out worse then I was depression level was higher anger got worse but at the same time it was good I had a therapist that was amazing Mrs. Brittany …
The week i spent at Baypointe helped me. Caitlin my therapist was amazing. She was very compassionate and went above and beyond to help me. Donald and Jessica the recreational therapists had wonderful energy and love for life and people. …
Doctor Moore treats patients with respect and listens without rushing to a diagnosis. He was very professional and approached our situation with a balanced and objective perspective. I believe the time our child spent here was helpful. No …
I was a patient here and Summer is a really good therapist! And Dr. Hamilton helped me with my medication. This place really got my mental health back on track and your children who need help with their mental stability would definitely benefit from going here!
I was scared and seeking help for my adolescent child. Communication from staff nurses therapist and PA team played a vital role and helped my child get on the right track with medication adjustments and applying the use of coping skills. …
My experience with Baypointe was above anything I could’ve ever imagined. The care and intentionality that my family member received was genuine! Summer (our therapist) was VERY informative in our family sessions!
This is quite possibly the worst place you could ever stay for your mental health. The staff were no help to our state of mind. The constant disregard for our wellbeing was depressing. I got worse staying at this hospital I couldn’t wait …
Do not send your child here. Avoid at all costs. They’ve changed meds without consent. Including meds prescribed by a specialist that they do not understand the history of the patient…but they are sure their decision is the correct one. …
this place is absolutely horrible and treat the CHILDREN who are in need of mental help and care terribly. kids get choked by the employees and physically hit as well they are never served proper food and there are employees who literally SHAVE the patients for them ask what the “ice box” is or “ice bath”
DO NOT SEND YOUR KIDS TO THE HOSPITAL HERE.
I ended up in this hospital and I do not recommend it AT ALL. You will not feel …
This place is god-awful. I came out twice as miserable as I was before. The staff is rude to the patients especially the special ones. The only good staff member there is Danny (the enthusiastic rec teacher love you so much). Also I …
Go anywhere else but here. Most abusive unkept and unhelpful place. Not to mention a child died here. Went here as a minor. Came back to leave a so less people have to experience what I did. They only care about their paycheck. You …
Wish I could give a negative. The therapists are disorganized messes who have no working relationship with DHR especially Summer Morton and Nicolette Hardy. They held my daughter hostage there by being inconsistent with their message to her mother and what was needed for release. Absolute nightmare!
I have been to baypointe 14 times. Hasn't helped at all.They treat the place like Strickland. What is it going to take for y'all to understand this is not Strickland? This is a mental facility for children who have mental health issues. I …
AVOID AT ALL COSTS !!!
The staff on both day/night shift are absolutely atrocious. No patients are taken care of to their best interest at all. Staff member used a patient as a h …
i was here for a week and a half a few months back and it was the worst experience of my life. our "groups" did not help it was coloring for 15 minutes then going back to sitting bored out of our minds. the staff always sat around on their …
I was here for almost 2 days. I personally will not go again. I did meet some staff that was very helpful and kind to me like mrs. Nene SHE DESERVES A RAISE and mrs. Jordon and MRS SAMMY I was going though a difficult time away from my mom …
I would not recommend going here. You only see your therapist and doctor one time a day for about 10 minutes. The doctors and therapists are amazing but the staff (day crew/night crew) are not. They would encourage fights and not care about …
Ive been to Baypointe two times and I can honestly say it doesn't help anyone that's put in it. I came out more depressed than when I went in and every other patient around me felt the same. If you love your kid don't send them here.
My son is 7 years old he went to this school last year when he was 6 and he was doing good before attending this school so he wouldn’t have to leave his previous school and he has been trying to do good to return to his previous school but …
My son just left and he was telling me about a nurse calling an autistic kid a dog!! Do not go here! Do not use ANY Altapointe services. I've been to some and my son. They don't care their just the only one in the area. They don't do enough to help at all adult and child services! I wouldn't even work for them!
Officially been 1 year since I've been released. This place a living nightmare if your a parent thinking about sending your child here please read this full: During my 5 day stay (Shorter than the average 7-11) I lied my way out of …
Quite possibly the worst place you could send your child to. The staff does not care about you and it's hard when not even your own family understands you. About 3 years ago I was there three times each for six days not one time helped. …
Some staff members were half decent while most were extremely rude. They try to detained your child longer than 7-10 days and won't contact you about your child's progress. Worse place ever.
The lie and do not care for children there. Just babysit long enough to say they are stable to send them home to repeat the process again within a week or two. Management won't even return phone calls. Just fill your child's head with lies and yours as well. Don't trust them!
the staff bully the patients and torment them for a laugh that’s why you see so many employees leaving great. they do not care about patient safety to the point someone broke into the hospital to talk to a child and they took no …
do not go here. I came out more depressed and angry than i went in and it was extremely stressful there. the staff yelled all of the time and everyone there was always fighting. we were stuck in a little room with a cafeteria table all day …
A child died here due to incorrect treatment from a staff member. The broke his bones as well. Consider that before you send your precious child here. It’s been years since I was sent here as a child and can 100% say that this place is …
