It wasn't their fault. Please KNOW THAT PHARMACYS ARE RUNNING OUT OF STOCK.
Not sure why this practice has such a low rating. I’ve been a patient here for a few years now. Staff is friendly. The office has recently been updated and the staff expanded so the front end process is way smoother(it used to be very busy …
The doctors are professional and everyone that works there are professional and efficient. Strongly recommended should you need to get seen by them
This place is horrible I had schedule an appointment two weeks in advance. Upon calling the day before to confirm my appointment I was informed that they didnt have me in the system because the person who booked my appointment apparantly …
I think people’s initial views of this place come from the very first apt where all your history is documented. I was not expecting to just be labeled as depressed again given a perscription I didn’t want and to feel kind of like it was a …
Throughout the years I have been a patient here I have dealt with a lot of unprofessionalism. For starters I was yelled at more than once by one of their nurse practitioners during therapy sessions. The same practitioner missed …
Trying to get someone to return a call is extremely difficult! I called numerous times to request a paper prescription to take to my military affiliated pharmacy and was told that I would receive a call to pick up once it was done. No call! …
Was started on a strong new medication and the psychiatrist left the practice with no warning no call from the office. I was out of meds and had to call multiple times before the front desk even answered to inform me the psychiatrist had left the practice
Went here for a diagnosis. Using them instead of going through the VA to make a claim. Was told that I would receive my diagnosis in a week. Called 2 weeks later and was told they needed to keep seeing me. I was planning on continuing my sessions but I cannot afford it without help from the VA. I do not recommend as I was lied too.
ZERO STARS. I wish I had read all these before coming here. I was supposed to have a follow up appt a month after my first to see how my meds were going (they were horrible and made me 20x worse) Apparently a lady named Rochelle …
overfilling after they have told me i made my last payment and haven't seen them over a year …
The staff here are friendly and professional including the front desk staff. I received diagnostic testing and medication maintenance from this practice and have been consistently satisfied with these services. …
Dr. Althari is the only one that accepts my insurance in the area. The intake process is not that great. My intake apt was at 2:00pm. I had left work early and planned to return since it wasn't far. My appointment didn't finish until 5pm. …
I found Dr. Althari during the point in my recovery when I had established my bearings with an IOP and later an OP group but was looking for my forever psychiatrist. I did a ton of research - I hear the but fluffy bedside manner …
I think most places like this are a little off & not totally smooth. It can be frustrating but normally any problems are solved & turn out good for me as a patient here. The only thing is the staff sometimes seems uncomfortable... like …
Wonderful care via virtual with the doctors. Wasn't too impressed by the office. Overall a very good experience. Doctor Kim was wonderful.
I didn't feel sure about coming here after reading these but I'm so glad I went through with the appointment. Nurse practitioner Maddy was very thoughtful and prescribed me medications that make me feel human again. I was also seen …
They are a complete rip off. They incorrectly bill and will repeatedly bill you. Then they refuse to refund you after insurance pays them as well. Frauds all around. Do not trust them with your health. 0 stars Maria I. C really should be fired from her job. Who knows how much money she has helped this place steal.
I have been going here for some time now. Dr. Zara Almosawi and staff are always very professional and personal. They explain pricing to you upfront. My medications are always refilled when requested and Dr. Zara goes above and beyond to …
This is my very first time writing a but I felt like I had to. This is the worst place I've ever visited I am worse off than I was before I started seeing them. Please if you can find another place do it now. I promise you …
I just wanted to say that this place truly does care about the people that come in. i also wanted to let the people in this organization know that I will miss them a lot they helped me maximize my full potential
This is the worst place I have ever been. All the about the late appointments are spot on. I was supposed to see Dr. Altahari and was unknowingly passed off to a nurse practioner. I was then accused of being a drug addict despite …
I read some of the and wow some are really bizarre but my experience was fine. They were professional and helpful. I found them very easy to talk to and get help with.
If I could give them zero dollars I would. You schedule an appointment and don’t get seen until an hour and 40 min after . Not one time but every appointment. They are always behind is what I’m told. They demand a co pay before going to see …
If I could give them zero stars I would. I confirmed my initial appointment 3 times. When I arrived I was told my appointment was not until the following week. The receptionist told me my appointment was actually across the street with one …
Jasmin is the worst front desk/phone receptionist i’ve ever experienced. As someone dealing with mental health issues AVOID this place and her as it’s has only made things worse. Very unprofessional and rude. RUN not walk to another …
less than impressed with a psychiatric organization that does not respond to requests especially when told that the new patient needs medication management. My daughter sent in a request and got only a form email response with no other …
Like everyone said if you want to be disrespected receive a bad care and service wait too long specially while you are sick and waste your money just to be ignored then go there My first and last experience was horrible. …
my first appointment in May 2017 I waited for 2 hours to see the doctor. Thinking that this was due to being a new patient maybe the next appointment wouldn't be as bad. My June 2017 appointment couldn't have come any faster as I was out …
Never seen a mental health office where no one is available to answer the phones.
No wonder this place is only two stars. I wouldn’t waste your time here the doctors are so “busy” that they for get to even write down the new medications they put you on nor send any prescriptions to the pharmacy because their too BUSY. If …
Please listen to the other one and two star on here and on Yelp. Washington Behavioral Health is unreliable unresponsive inconsistent and incompetent. It is by far one of the worst practices of its kind I have been to. …
I can't believe this place is allowed to stay open. If I could give them zero stars I would. They lost my chart billed me extra because of their incompetence and now are trying to fraudulently bill me for literally EVERY SINGLE VISIT. I …
Since the pandemic their level of professionalism has gone way down.
1.) Their front desk is barely available during their claimed available business hours. …
I have been extremely unimpressed with their customer service. You often have to leave a message and they're very bad about returning calls. The last time I made an appointment it took me three phone calls. What's more I've never before …
Stay away from this place! I took my son here because there were very few other psychiatrists locally who were accepting new patients and could see him within a month. He went for his initial consult and they charged me $150 saw him for …
I saw the doctor on 11/8. Next appointment wasn’t until 12/30. My 30 day supply of medicine was running out. I had to go out if state n a few days. My daughter having a baby. Staff refused to ask the doctor Zara Almosawi to call me. And no …
Terrrible receptionists. They nickle and dime you here. I forgot the receptionists name but shes a african lady and she is just downright rude and disrespectful towards you. The doctors are good and so are the nurses. But they have got to …
I would give them no star but then I couldn't leave a. For months I have been calling. The receptionist is cold heartless and empty. You are working with fragile beings. Have a little sympathy and compassion. I feel like they don't …
The only reason I’m giving 2stars is bc the nurses are super sweet.as well as half the front desk staff.good luck w prescriptions though.numerous times I’ve called 2-3 days outta the week before it finally gets taken care of.every time they …
I’m so upset! Once again! I made an appt. For my grandmother and the front desk ladies have no clue what they are doing! Reach. An appt tell me a time! Put in my calendar just to be told there is no appt! Now I will start recording every convo with them until they get fired for not doing there jobs correctly!
i’m sorry but this place is so unprofessional and untimely. My appointment was at 1230 and it’s now 1:05 and the NP still isn’t here. This happens ALL THE TIME. Plan on being here over 2 1/2 hours if your not the first person. they schedule …
I’ve been coming here for about half a year. I wait at least 2 hours after my scheduled appointment before I get to see the doctor. Getting refills is impossible. I called three times for the same prescription over the span of a week and had to go to an emergency clinic instead.
As a psychiatrist and healthcare provider it is important to know and understand your patients. You should care at least somewhat. That means taking the time necessary to know their concerns. That’s part of the job. And it’s especially …
Complete lack of customer service skills. Avoid this place especially avoid dealing with Joy this person needs full training in customer services zero empathy no support once or ever.
Continually bill me for appointments I've already paid for send the wrong prescription to my pharmacist and cancelled one of my appointments without telling me first. Avoid at all costs.
Don't bother with this place. My therapist Joy was a very polite person when you can get a hold of her. No communication is seems to be a trend with this place. No answer from their front desk phone is the norm. They also don't return calls when you leave a message.
Dr Kedest. Don't waste your time. They forgot me in appt room. Very disrespectful. When I call back they require you to wait another 3 weeks. To many patients. Not enough care for mental health here. You've been warned!
How unprofessional to call a patient and tell them you will call in a medication come to the pharmacy nothing has been called in. I have been outta medication for THREE DAYS & their office seems to not care. First you cancel my appointment …
I call and no one answers so I drove out on my lunch break and the place was closed at 3pm. No signs or notices anywhere. Mail and packages sitting at the door. I feel ghosted and i really need my meds. Will be finding another practitioner.
