(3.4)
(404 Reviews)

VNA Health Care (IL)

400 N Highland Ave Aurora, IL 60506

VNA Health Care, in Aurora, is dedicated to providing a broad range of services, from detoxification to mental health treatment, and care for co-occurring disorders. They are committed to helping adults, children/adolescents, and seniors navigate their recovery journey by providing a detoxification program, mental health therapy, and comprehensive care for those with co-occurring disorders. They offer a variety of payment methods including medicare, medicaid, private health insurance, cash or self-payment, and state-financed health insurance plan other than medicaid for their services. The staff at VNA Health Care is dedicated to providing expert care in a supportive environment.

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About VNA Health Care Illinois IL

What To Expect From This Facility

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Overview of Services
VNA Health Care Services

Details About Services Offered By Facility

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Type of Care
Facility Operation (e.g., Private, Public)
License/Certification/Accreditation
Payment/Insurance/Funding Accepted
Payment Assistance Available
Special Programs/Groups Offered
Assessment/Pre-treatment
Testing
Service Setting (Outpatient, Inpatient, etc.)
Education and Counseling Services
Facility Smoking Policy
Age Groups Accepted
Language Services
Facility Type
Facility Vaping Policy
Ancillary Services
Pharmacotherapies
Treatment Approaches
Emergency Mental Health Services
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

VNA Health Care Treatment Center Reviews From The Web

Read what people have to say
James Astra
September, 2022
The greeter (front desk) Jose anticipated I was lost quickly asked me what I needed & went above & beyond in getting me to the proper desk & notify the attendant I was waiting. Since she was on break or assisting another …
Teemo
August, 2022
Very polite staff. I didn't feel like I was belittled or less than anyone else there just because I had public assistance insurance or maybe it doesn't matter to anyone now days but I still felt like I was a person worthy of their help. Thank you VNA HEALTHCARE. GOD bless the staff ⚕️ …
Carlos Gonzalez
July, 2022
The wosrt experience iever n medical facility There are very organized It's a good thing that I didnt have a Dying symptoms nest time I will go to dryyer clinick in auroraor or Edwards Hospital in Naperville or Maybe Norwestern medical they haveservice in general Airora VNA has the worst service in the west suburb area
Danny Pinnell
December, 2022
This clinic should be dismantled and reorganized. I have never been so mistreated. Is it cuz IAM white
Paint Your Heart Out With Limpy
June, 2022
This is the second time i have been here. The wait is ridiculous. Why call and schedule an appointment they should just answer and say hi what can i do for you. Ohh you need an appointment? Well i cant give you a time just come in and well …
Celeste Fey
November, 2022
This place is ghetto and even to set up an appointment by phone takes hours and hours at a time. They swear they’re so busy to pick up for patients but yet they’re talking to each in the office and always on their phones always has a funky attitude to top it all off. Never coming here again.
Anthony Ma
December, 2022
EDIT: Sunny a member of upper-level management had contacted me directly to explain the situation that occurred with my grandmother. He apologized explained the situation from his perspective more clearly and made attempts to make …
Jessica R
August, 2022
Most of the staff is ok. Some don’t care. There is NO way to get ahold of the doctor you see. No one calls back. No one gets messages. No one answers anything. It’s ridiculous. When you speak to the doctor it’s great but when you need something outside of that appointment forget it. There’s no help.
Brian Mars
October, 2022
If you know what you're doing you can skip the long lines and get right to where you want to be. The front entrance and main desk will always be busy as well as calling in. If you know where to go just go there and avoid the main desk …
Livinmylife “NieCie” likeit'sgolden
November, 2022
Somedays it's In-N-Out the other days it's a bit of wait time even with an appointment. Most of the time I'm there for about an hour so that's all right with me. The staff is very friendly and courteous
Ashley Madison Kovarik
April, 2022
After well over a week without my medication due to insurance hassle Maria V at VNA advocated very hard for me to my insurance. I received a call this morning letting me know that my medication will indeed be filled today. I’m incredibly …
Mitul Patel
October, 2022
Best health providers everyone from security guard to reception nurse doctors are amazing. They tested us like a family. Thank you very much!!
Dann Gunn
July, 2022
I only went to the VNA because I loved my shrink there. He left and I tried for 2 weeks to get my medical records sent to a new clinic so I could get a new doctor. The VNA was completely inept and in the end sent the records snail mail. I was so angry. Go somewhere else unless you have no insurance.
Kathleen Webb
August, 2022
Everyone is always very pleasant which is important when visiting a health care facility. Their computers weren't working but they still got the job done pretty efficiently.
Andrea T
July, 2022
I will never come back to this place again. Had an appointment for son at 6:15. Long story short 8:20 we were still there. Doctor never came. I was told he would be the next patient seen at 7:30 which was obviously untrue. I walked out …
D. Rider
Year 2021
EXCELLENT...…outstanding medical care. Doctor's Nurse's and staff are professional very nice and caring. If it wasn't for the VNA I could not afford medical care its a blessing. I was patient and in return I was treated with overwhelming compassion respect and understanding. I am very thankful for the the VNA clinic.
Bao Yang
December, 2022
If I could give zero stars I would. I went in to get a mammogram referral for concerns and I believe her name is “Dr.” Ann. And she told me it was “all in my head” did not want to listen to my concerns and in the end she said she would give …
Ana Bella
October, 2022
Great place to YESSS! There is a wait but damn be patient this workers are working so hard to care for us and not only that but they are very efficient! Thank you for The great Service Like i said I did wait to be seen but it is what it is the world it’s not going to end yet so be PATIENT � …
Les B
September, 2022
I've been coming here ever since I became disabled and had medicaid and Medicare recent increase in SSD put me over the cap for medicaid so I signed up for Humana Medicare + to cover what Medicare won't was told this would be my last visit because they don't work with Humana! Gee thanks smh
Yan Birkett (Yen 滟)
Year 2021
I have done two time COVID-19 here. Not only testing convenient and also easy to got useful reports for travel outside country. It's the best place I've seen to get a vaccine. After getting the vaccine you will receive folder with instructions. The staff was also very nice.
Julia Alfaro
November, 2022
The wait time is unbelievable. An hour after my appointment was scheduled I still wasn’t seen. I had called to reschedule because I had to leave and they had no appointments available until the following month considering it’s only the …
Lou Lyras
November, 2022
The worst hospital ever so unorganized unprofessional and if I can give this place 0 stars I would. Ever since Dr. Rayal Gorrepati left this place it has been a living nightmare refill a prescription for the person I care for …
Mohammed Muheet
November, 2022
0 stars for these losers. they first tell me my appointment is at 330 then when I get there on time they held me up and then cancel my appointment by telling me my appointment was at 315. …
Justin Haygood
February, 2022
Absolutely terrible service. The scheduler mistakingly sent me to the same doctor twice who refused to help me as I needed to see a psych doctor. Okay I understand. I was told the next appointment is 5 MONTHS away. After explaining my …
Haley Brianna
April, 2022
AVOID THIS PLACE AT ALL COST IF POSSIBLE…. Very slow location had an appointment and had to wait over an hour and half for the doctor to come in. We had another appointment to be too and they knew that and said they would have us out ahead …
Stephanie Motenko
January, 2022
AVOID THIS PLACE AT ALL COSTS! The VNA does provide health care on a sliding payment scale if you can prove need. If this is really the only option available to you then it's better than nothing I guess. But definitely plan on waiting *at …
lauretta loy
December, 2022
Avoid this place at all costs. I have been requesting a refill on medication since November 8. To date November 25 I have not even gotten a call back. The are extremely unethical and not caring at all. It’s a shame because they used to be …
Nohemi Ochoa
November, 2022
Every time I came here they wouldn’t help me with my high blood pressure. Told me it was due to my sleeping habits. Doctor also seemed annoyed that I came in. I would recommend anywhere else but VNA.
Gold Moon
November, 2022
I had a scheduled appointment and the staff lied to me and told me my appt was at a different time because they didn't want to take any more patients for the night. I had a card to prove the time. I waited in line for 45 minutes and …
Grace Carver
October, 2022
I honestly hate this place so much but it is the only place I can get a psychiatrist (barely.) …
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