(4)
(138 Reviews)

TrueNorth Wellness Services (PA)

625 W Elm Ave Hanover, PA 17331

TrueNorth Wellness Services, set in Hanover, specializes in providing comprehensive care for those struggling with substance use, offering both detoxification services and treatment for co-occurring mental health illnesses or serious emotional disturbances. They are passionate about assisting individuals in their journey towards recovery. Various payment methods are accepted at TrueNorth Wellness Services including Federal funding options, medicare, medicaid, private health insurance, cash or self-payment, and state-financed health insurance plan other than medicaid, easing the financial burden. The expert team at TrueNorth Wellness Services is dedicated to providing superior care in a compassionate and understanding environment.

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About TrueNorth Wellness Services Pennsylvania PA

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TrueNorth Wellness Services Services

Details About Services Offered By Facility

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Type of Care
Facility Operation (e.g., Private, Public)
License/Certification/Accreditation
Payment/Insurance/Funding Accepted
Payment Assistance Available
Special Programs/Groups Offered
Assessment/Pre-treatment
Testing
Transitional Services
Recovery Support Services
Other Services
Service Setting (Outpatient, Inpatient, etc.)
Education and Counseling Services
Facility Smoking Policy
Gender Accepted
Exclusive Services
Facility Vaping Policy
Ancillary Services
External Opioid Medications Source
Type of Alcohol Use Disorder Treatment
Type of Opioid Treatment
Pharmacotherapies
Treatment Approaches
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

TrueNorth Wellness Services Treatment Center Reviews From The Web

Read what people have to say
Lynn Black
Year 2018
Jenna Bicknese MAAT ATR Is wonderful. She has helped my daughter tremendously
Tara-Kay Kiewel
Year 2019
my psychiatrist is really nice and she understands how to talk to me and help me
Carol Black
Year 2018
Other than the scent of the waiting room (perfumy to cover an old smell) my family has had a great experience here. Therapists and phsychiatrists have been so helpful. Much more so than our reallu bad experience with wellspan
Yvonne Beaver
Year 2019
The nurses and doctors very polite with the patient's.
Jon Frey
Year 2020
Usually good waited about an hour or so after my scheduled appointment time today until I said screw it and left ugh
Matthew Lippold
Year 2018
Very helpful and Kind Staff. Helping me Get my world back on Track =^__^=
Jim Miele
Year 2018
A highly skilled efficient and caring staff that battles mental health issues that approach epidemic proportions.
Tina Crowl
Year 2018
Dr. Tazwir is a great doc
Patricia Seiders
Year 2018
Dr.Killkelly is fantastic with the lower back and he's just as good with anything below the neck .A+
Peggy Hull
Year 2019
Feels like my safe place many times....love my therapist
Layne Beck
Year 2018
Helpful staff and amazing therapists. The facility is a little dingy but what place is perfect? The help they offer more than makes up for it.
PATT PHILL
Year 2018
I do not have anything bad to say. On the contrary the attention was excellent and in excess attentive friendly and cordial and very professional
Imelda Nelson
Year 2019
I have nothing to say except I have an awesome counselor!!!!!
Julie Fuller
Year 2019
I love my counseling worker
Amy Fabian
Year 2018
I took a class here. The instructor was awesome as were the people I took the class with. The $150 fee is a bit much though I must say. The receptionists werent tol friendly and almost lost my reservation for the class after I paid so if …
Justin Topper (T-hopp)
Year 2018
I'm going there for drug counseling. They treat you like a human. Non-judgemental caring people. They listened to my story and accessed my issue. They did it with care. Most importantly i didn't feel they were there to collect money. I was …
Tammy Mayne
Year 2020
Dr Eike is amazing she's really great with children. Sara the receptionist is very friendly.
Zack Hollingsworth
Year 2018
Friendly staff fairly fast seeing time
mike magara
Year 2019
I hate this place but it’s the only place I can go. They refuse to fill out any papers at all for any reason. The last “Dr”. I had didn’t take notes and couldn’t remember me from one visit to the next. I switched doctors this one is better. …
tina
Year 2021
I have used Trie North for myself and my children and everyone there has always been pleasant and professional with us. True North has come a long way and I think they are really trying to constantly improve things where they can. Right …
Lane Zbar
Year 2018
I was having a minor mental health crisis and called the intake number for TrueNorth Wellness on Monday 7/23/.2018 at approximately 5 pm. After 20 minutes on hold getting continuous recordings stating I was third in the cue the phone rang …
Debra Bilger
Year 2018
It's ok secretarial department needs training on who they are calling for what appointment time.
Kaleigh
November, 2022
If I could give this organization zero stars I truly would. I can't believe that they allow themselves to have anything to do with the General Public or the Behavior Health field. Their receptionists are beyond rude. They have a "3 week …
Sherri Stedding
Year 2019
Susan Abele is the best counselor ever
da azn1
Year 2018
Incompetent. Slow to make appointments. Never calls back.
Angie J Willard
Year 2019
Therapist & Psychologist have been wonderful the past 3 years I've been using this provider. A little hard to get in touch with with outside of general appointments (prescription/pharmacy issues etc) but they worked with me during a rough couple of years when I didn't have insurance.
Tiffany Kopp
Year 2019
My experience has literally caused me Post Traumatic Stress Disorder and that is all I can say due to the current lawsuit I have against them. However if you have a story and the legitimate documentation to back it up please private message me. I wouldn't suggest anyone in crisis go there.
Mark Johnson
Year 2018
Only rated one star because couldn’t go lower. True north in general is horrible. Can’t get paperwork or pricing right. Scheduling is a issue every week. And then they have staff that don’t know how to handle or help people. Very upset with true north for keeping the junk people and losing the great professionals
Carey Solorzano
Year 2021
So I tried to make an appointment at True North today and they asked what insurance I have. I provided the information and was told they have absolutely no openings available! How are people supposed to get the help they need if none is …
Jake Hale
November, 2022
Their profile on community care behavioral health says that they are taking new patients this is not true. Not only do they not have providers available but they're unwilling to provide even the most basic of scheduling services for new …
Thomas Hudak
Year 2019
They are an in network provider for my insurance and I needed psychiatric help for meds and they refused to see me until I see one of their counselors see me and they did not have any currently accepting my insurance which is Blue Cross Blue Shield and will not accept a referral from another counselor. What a bunch of bs.
Joseph Wild
March, 2022
This is very sad. As a long time patient of here this place is beginning to exceed my limits as for a company's professional negligence... i have had excuse after excuse to the point of transfering therapists for my son because for SOME …
Gabe
March, 2022
Tried to get an appointment for a somewhat urgent issue and ultimately went to voicemail where they asked for information and said they would give a call back. I mentioned in the voicemail that I work a night shift and that I would only be …
Kristin Harris
Year 2018
Friendly staff. Tends to have a lengthy wait.
Mindi Shoaf
Year 2020
Nice place my recommendation is to avoid the receptionist at the left window named Tiffany. She is extremely rude inconsiderate and couldn't care less about confidentiality.
Amber Altland
Year 2018
Office Is always so gloomy. The receptionists havent ever been very friendly when I have taken kids there. Mark is a nice guy however. My daughter likes him. He is full of valuable information also.
Pigeon Fan Cam
Year 2021
Horrible customer service!!! Very unprofessional
Jessica Little
November, 2022
I called them for over 2 weeks and left numerous messages only to get a call back saying I needed to try calling back in 2 more weeks to see if they could schedule me then? Makes zero sense. Beyond frustrated.
Molly
Year 2019
After a few weeks of waiting I went in for a first appointment in the Hanover office that was just clerical in nature. Next appointment to see a counselor was made and I was told it was at the Shrewsbury office. Went to the Shrewsbury …
Jody Magara
Year 2019
Bad Communication released because of their error multiple times Was told by multiple people “We are not here to tell someone they are disabled we are here to get you on meds and get you discharged”. What is a person with a permanent …
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