Their last about two years ago two times in 10 days emergency took care of me right away. When I go to holy Cross because the ambulance won’t go to suburban because I’m in downtown Silver Spring. I can wait 3 to 4 hours for a doctor you can …
This is best place I seen ever in my life all staff and nurses doctors are well educated and excellent in their jobs. All they saved me from life threatening injuries. I wish to all them successful and happy life
Went into the Emergency room for an injury. Ended up there for a total of 4 hours from entering to existing. The people were fantastic Emma from registration Alex the nurse Andres from Radiology and Lisa the nurse practitioner were all fantastic and made the experience better!
This hospital is the worst I walked in feeling ill co-vid 19 concerns based on a home test that came back
Positive..the receptionist was so rude I agree with all these comments she had …
This is the first I've ever given about a place but I just had to let people know how unprofessional the ER was during my visit. First the disregard for patients' feelings and the lack of discrepancy between mental and medical …
We are waiting for about 3 and half hour and still can't get update about our status.
The registration was at 5:00pm. …
Worst experience. I went there due to urine flow issue after a surgery I had to wait 4 hours after registration to get the care. …
Great hospital but they need to use a different collection agency. I paid my bill the day I got it and still ended up having to spend hours dealing with them. They sent the same (sternly worded) bill to both me and my insurance collected …
An awesome Hospital. The New Wing is all private rooms well isolated from each other so one patient does not interfere with other patients. We have all heard horror stories of being put in a room with a cantankerous other bed maybe who …
My first emergency room visit in my 25 years of living I left the hospital around 9:30pm I arrived at almost 4pm wasn't many people there when I arrived mainly visitors. Staff was nice from what I experienced. Very cold but That is expected …
Cardioversion same day procedure 9/8. Covered parking. Check in to the right of entrance-smooth and efficient. Love that the dedicated elevator to the procedure room is right there. Pre-op nursing was great. Procedure nurse had an …
Easy five stars hospitable. Friendly nurse helpful doctors! !!! I have been there for a few times for big or small things and have never been disappointed. Best hospital in this area.
Hands down the best adult and pediatric ER. Very Short wait time and stay the nurses and the Doctors were amazing.
Love the service and the promptness to getting care.
I had outpatient procedure at Suburban. The staff was absolutely wonderful and made me feel like family. I would without hesitation recommend Suburban to any patient in need of outstanding services.
I took an elderly friend there last night. She was seen relatively quickly. Once in the ER the staff was friendly and efficient. Dr. Kring was kind and thorough. He checked in on her himself several times. The nurse Crystal was also kind …
I was admitted into the hospital for a few day. The staff and doctors were very nice and accommodating. Food was very good. The room they put me in had its own bathroom and tv (would have been nice if I could have casted to it). Wait times were sometimes long but that's to be expected.
In Nov 2021 my son age 22 was in a life threatening motor vehicle accident. He was rushed to Suburban hospital. We were in this hospital from November 2021 until February 2022. The level of love support compassion professionalism that …
Intake/patient registration was fast and the 2 ladies at the desk were nice and complimented me on my nails.
Fast prompt service with not a lot of waiting. …
Just had a surgery it was a very good experience with the nurses who cared for me. Just to name couple Maloure RN in recovery unit went way above. Then I was transferred on the 4th floor Kristine RN amazing . Just a great teamwork thanks everyone. Happy nurse week love your
My 79 year old mom came via emergency from a nursing home Tuesday evening and was met with exceptional care by the ER staff! Her entire stay she was well cared for and I loved how quickly staff would come for my concerns! This is definitely …
My child has been seen several times and the wait time is always less than 5 minutes and the office and doctors are wonderful. We are Japanese so they have an interpreter and are very thorough in their explanations. …
My mom was sent here immediately after she gotten into a car accident. The physicians in the ER and ICU got her conditions under control expediently. Mom recovered well enough to be transferred to rehabilitation hospital after 45 days. I …
The ER was pretty fast and the nurses and doctors were kind and good at their jobs. The procedures and facility were excellent too. …
An ER nurse just ripped off an IV neddle from my nephews arm in a violent manner. He was bleeding profusely. They refused to treat him and argued with him until he got irritated. I guess that how they remove people they don't want to treat. Make you angry until you leave.
Awful. The doctors were robotic and had no empathy whatsoever. I went there to get stitches due to mental health reasons and the doctor who stitched me up had an attitude. Don't come here. These people have no idea how to treat patients …
Awful. They wouldn’t connect me with my Mom (who has Alzheimer’s) because it was shift change. Stay away at all costs unless you want sub-sub-par service.
Came to the ER for emergency treatment stayed from a few minutes after 4pm till 7.25pm writing this still not seen by any doctor and if I leave my insurance will still be charged.
Complete lack of communication and no customer/patient service orientation. My family member was taken to the ER department due to a car accident unable to move and at pain level 10. The ER department took images (x-rays and CT scans). When …
First let me say we had a very nice nurse named Lori in the ER this past weekend. This is the 1st friendly/helpful person we have come across at Suburban. …
I used to love this hospital but after my mom (an elderly patient) was admitted for COVID the experience was completely different than times past. The nurses were rude doctor was also rude. My mother says that they were okay but that …
I went to the Emergency Department at Suburban Hospital in Bethesda Maryland. When I reached the receptionist desk for the ER department and told them the reason why I needed to be seen with my wife. The receptionist then told me along …
I went to this hospital 3 times for an abscess and they wouldn’t drain it until the 3rd time. And when they did - I still left in pain because it wasn’t fully taken care of. …
I would give this hospital 0 stars if I could. I came to this ER for what I believed to be a kidney infection. I had major spinal surgery 3 weeks ago and wasn't feeling good at all. I waited 6 hours in the waiting room. I was tachycardic …
It’s sad!!!!! my visit last month was much better than yesterday. My surgeon called and told me to visit the er and that the er was aware of my arrival. I literally sat 5 hours there in pain got no results for any of the tests performed …
My entire experience at the ER was fairly terrible but my 1 star is based on one interaction which was very inappropriate.
I was brought back to have my blood drawn the nurse was not wearing gloves and …
My family has never experienced such horrible treatment from any physician or hospital. My daughter had been admitted to a rehab facility for physical therapy. She was injured there and transferred to Suburban Hospital for treatment. Once …
One star for two unbelievable nasty nurses in the emergency wing. I have debilitating pain problems and accidentally took too much of a medication over the course of 14 hours and started feeling strange. After a quick conversation with …
Slow moving staff. Extremely long wait times. Bad attitudes of the ER admin staff. Almost as bad as Holy Cross Hospital. Will be just as bad...just give it a few more weeks
The worst customer service ever my mom having a chest pain and can’t breathe well and the ambulance they decided to get her here not me and we have been 5 hours sitting bc I told the nurse her name Mary that my mom vein it’s not gonna work …
This ER is off the chart horrible. They are understaffed and the hospital is dirty. The nurse with the red ponytail was so mean. We waited 5 hours and the one doctor on duty was only treating emergencies. We also many elderly sick persons being neglected and handled without proper care! Awful!
