(80 Reviews)

South End Community Health Center (MA)

1601 Washington St Boston, MA 02118

At South End Community Health Center, located in Boston, they deliver a unique blend of detoxification services and mental health treatment. Their expert staff helps adults, and seniors start their recovery journey with a carefully monitored detox process while also addressing mental health concerns. Various payment methods are accepted at South End Community Health Center including medicare, medicaid, other state funds, private health insurance, and cash or self-payment to ease the financial aspect of recovery. The staff at South End Community Health Center is committed to providing a nurturing environment where respect and understanding are paramount.

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About South End Community Health Center Massachusetts MA

What To Expect From This Facility

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What you need to know
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Overview of Services
South End Community Health Center Services

Details About Services Offered By Facility

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Type of Care
Facility Operation (e.g., Private, Public)
Payment/Insurance/Funding Accepted
Payment Assistance Available
Special Programs/Groups Offered
Service Setting (Outpatient, Inpatient, etc.)
Education and Counseling Services
Facility Smoking Policy
Age Groups Accepted
Language Services
Facility Vaping Policy
Ancillary Services
Treatment Approaches
Emergency Mental Health Services
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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South End Community Health Center Treatment Center Reviews From The Web

Read what people have to say
Lynn Julian
Year 2021
REVIEW is only of the Optical Shop! STAFF: The ONLY reason that I come out of my way to the SECHC is for the …
Luz Solano
Year 2021
Superior patient care friendly and professional services highly qualified staff. Highly recommended!
Rafik Sakri
Year 2018
Magnificent Clinic! Very attentionned people with a great sense of professionalism. Was very lucky to contact them in the first place. Guidenss and assistance are consistently present.
Ali Usmi
Year 2018
No wait since I always arrive a bit earlier. Was dealing with my cluster headaches and my physician Dr. maya M helped me with the treatment. Feeling better now. Staff is helpful paid parking is available at this location.
Geirin Sierra
Year 2021
This health center is the Worst…..They NEVER answer the phone… and if the answer the transfer the call to another department and they keep you waiting a lot of time they are no serious at all… I calles because I had a problem with my teeth …
La Negra de Boston
Year 2021
This is the worst clinic ever!!! No one there wants to do their jobs. The customer service reps/receptionists are very rude. The conversations they hold amongst themselves are very unprofessional. When you finally are able to get an …
Tony Mu
August, 2022
Was misbilled with $400 bucks. Wanted to resolve the issue but got kicked from one department to another
N Calix-Pauliukovich
Year 2017
Will not be coming here again. Long waits after waiting for 45 minutes for someone to call me in I gave up. Once I got up to say I was leaving they finally updated me and told me they had other patients ahead of me. So I asked for my …
Cristian Torres
Year 2019
Worst experience ever it is so hard to schedule an appointment someone on the phone was so rude when I was trying to find care definitely not the place to go to for care.
Abby Ospina
Year 2019
The doctors are decent but the phone system is horribly inefficient enough to say this place is not worth your time. Expect every phone call to take at least 15-20 minutes no matter what you are calling for and also expect to be hung up on and have to call back.
Ingrid Theissen
Year 2019
You try to make an appointment in their internet site which they have you subscribe to. No one ever calls back. There are apparent issues with this internet site so was asked to call …
katherine Hernandez
Year 2021
Nice staff my Doctor hasn’t changed in a few years now. I’m glad that’s over for now. I use to go to a different doctor every year because they keep leaving. Parking it’s tricky but not there fault. Wait time improved a little maybe due to Covid but I’m glad it’s better now. I used to wait 1 whole hour.
Amelia Carstarphen
Year 2018
Quick simple knowledgeable and understanding. The best experience I've ever had at an urgent care clinic. Eva was fantastic and she was knowledgeable and very professional. Put me at ease quickly treated me like family.
Nyadenya Inyagwa
Year 2017
I do not know what it is about this place but I feel like it is the right medical facility system for the great City of Boston.
Year 2021
My mother was going to the dental there and seeing Dr Gaul so she was very happy about it.But when Dr Gaul left she started to complain about the care currently with the new doctor and the staff. She feel they were unprofessional speaking …
Kesha B
Year 2021
I love it here I have the best primary care doctor and the best therapist. I highly recommend Dr Maya Mauch (PCP) and Kareena (therapist) to anyone new to the clinic. The Family Medicine Team are always welcoming and kind. When they greet …
Year 2020
My mother will die because of the staff at the Adult Medicine counter.. They don't even ask to place you on hold and sometimes pick up the phone and then hang up on you. MY MOM HAS NO METROPOLOL 2 DAYS NOW BECAUSE NO ONE ANSWERS THE PHONE I WANT ORRIANY VILLALONA TO CONTACT ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Sussy Cabrera
Year 2018
I want to say THANK YOU SO MUCH to the administration team from South End Community Health Center in special (to the Chief Operating Officer) JANET L. MULLIGAN for her hard work and effort to GIVE US the best services as a patients!!!! …
L Navarro
Year 2019
The staff is rude and unprofessional they sit around gossip and chat while patient are waiting to be seen they do not update you on anything. If you have an appointment you will be waiting at least an hour before you are acknowledged by front desk staff.I WOULD NOT RECOMMEND THIS CLINIC TO ANYONE!
Year 2018
I was fortunate enough to be given Dr Lauren Scott as my family dr.she has proven to be a competent professional who is not disconnected from her patients but actually works tirelessly for them anyone would be lucky to find themselves in …
Mito Sofrito Gaming
Year 2015
The wait time is crazy long the people are very rude they hang up in your face when you ask question and dental is almost impossible to reach !! Been trying for weeks and can't get not one person to answer or call back after leaving plenty of voice mails
Gisselle Dinh
Year 2021
It is my first time going to this clinic and the staff was kind especially the vision department staff. The providers that I have seen were very friendly and kind to my twins.
Brenda Freeman
Year 2020
They don't take mental health serious...they shouldn't have mental health because they ignore that department and the way things are going on right now..they should have a little more compassion about what there doing.the clinic went down.
Felicia Rodriguez
September, 2022
This clinic is horrible da front ppl clearly don’t know how to do their job they are rude and unprofessional and answer da phone with attitude
November, 2022
I am disgusted with the billing department they are rude unhelpful and have no idea how to do their jobs. They consistently send bills to later have it fixed. Every single visit is a bill and a phone call to have things corrected. This …
Shy Harris
Year 2020
I dont know why anyone would recieve medical care here they NEVER answer the phone. God forbid you need an appointment or speak with someone because it's never going to happen.
Yled Serrot
Year 2018
I hate this clinic.I been here for an hour already I just find out there is 3 people before me. The receptionist is always gossiping. My doctor is good but very slow. No pacience today.
magdeley matos
Year 2020
I have 2 days trying to contact my doctor and nobody answer they tranfer me and put me in hold for like 1 hours AND NO ANSWER ... this is insane came on now and plus we cant go to the clinic unless you have appointment THIS IS SO RIDICULOUS
Chelsea-Anne Boston (Everett)
December, 2022
I have been going to this place for a long time but just this year it has been really hard to make any appointments. The front staff people are extremely disrespectful and choose not to listen to any patients that are trying to make an appointment. Everyone needs to be retrained because people are complaining.
Shaina Blitt
Year 2018
I made an appointment over a week ago for an appointment Monday the 19th. They called me the same day to cancel and tried to reschedule. On the phone they told me that the same doctor wouldn't be available until the next Monday and I asked …
makayla Ryan
November, 2022
I see why I changed hospitals. I walk in to check in Lady at the front desk is helping a patient why are you staring at me giving me dirty looks and why is the lady helping me giving me attitude? I should of stayed at dot house.
Joshua bodden (HONDU20763)
June, 2022
If you're not Spanish or white then you will not be seen for months maybe a year... Even if you're depressed and ready to kill yourself they will push you to do it ...
Christian Dipietro
December, 2022
I'm not surprised with 2.9 stars. I've been by my g.f's side for a year & a half at this place & I have watched them basically drive her & myself in deeper anger. They put her on benzos and some other meds & scripts & the first year scripts …
maria mancebo
Year 2020
It’s so hard to reach someone onthe phone. Especially when it’s urgent I’ve been on hold as long as an hour it really really bad. I’ve ended up in the ED twice with my daughter and admitted because I couldn’t wait in the phone any longer …
Vivian Blake
Year 2019
******LGBTQ WARNING****** Im a transgendered female and I had a 10:40am appointment here to make this place my new primary care. When I went to check in the girl at the desk called me …
Cassie Martinez
Year 2019
Been going here for years my experiences only get worse with each visit. Staff is rude. No one calls back. Doctors aren’t consistent l
Vero Queen'V
Year 2021
First of they don't answer the phone ever! They keep you on hold waiting until you have to hang up. In person Customer Service here is terrible. I was there for an appointment and …
Priscilla Muniz
October, 2022
Horrible clinic do not go there. Very unprofessional and staff never answer the phone or if they do they put you on hold and hang up on you after waiting hours on hold. Ridiculous.
Craving Nyah
Year 2020
Horrible clinic never picks up phone . They have one simple job to pick the phone up and they never do .
Corey Yarbrough
Year 2020
Horrible customer service. It is taking weeks to resolve a simple referral issue that involved lots of transferred calls wrong information and no call backs. The issue is still not resolved. The wait time for phone calls is way too long …
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