(3)
(212 Reviews)

San Mateo Medical Center (CA)

222 W 39th Ave San Mateo, CA 94403

San Mateo Medical Center, in San Mateo, is dedicated to providing a broad range of services, from detoxification to mental health treatment, and care for co-occurring disorders. They are committed to helping adults, children/adolescents, and seniors navigate their recovery journey by providing a detoxification program, mental health therapy, and comprehensive care for those with co-occurring disorders. They offer a variety of payment methods including county or local government funds, medicare, medicaid, federal military insurance (e.g., tricare), private health insurance, state corrections or juvenile justice funds, cash or self-payment, state-financed health insurance plan other than medicaid, state mental health agency (or equivalent) funds, and state welfare or child and family services funds for their services. The staff at San Mateo Medical Center is dedicated to providing expert care in a supportive environment.

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About San Mateo Medical Center California CA

What To Expect From This Facility

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What you need to know
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Overview of Services
San Mateo Medical Center Services

Details About Services Offered By Facility

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Type of Care
Facility Operation (e.g., Private, Public)
License/Certification/Accreditation
Payment/Insurance/Funding Accepted
Special Programs/Groups Offered
Assessment/Pre-treatment
Testing
Recovery Support Services
Service Setting (Outpatient, Inpatient, etc.)
Education and Counseling Services
Facility Smoking Policy
Age Groups Accepted
Language Services
Facility Type
Facility Vaping Policy
Ancillary Services
Pharmacotherapies
Treatment Approaches
Emergency Mental Health Services
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

San Mateo Medical Center Treatment Center Reviews From The Web

Read what people have to say
Sarat G
June, 2022
Nice convenient pediatric friendly place to get boosters. Walk-in are allowed. Keep up the good work folks
bianca Sebastian
May, 2022
Was in there last night with my son after a scary fall. Everyone from the intake person triage nurse ER nurse doctor orderly that brought him to radiology and the radiology tech was AWESOME. And it was getting hectic in there. I am a …
Jane Anderson
January, 2022
We cannot speak more highly of the San Mateo Medical Center staff and experience. We went for a Covid booster and from our first interaction till the last we were impressed by their kindness efficiency and attention to detail. I cannot speak more highly of the team and how effective courteous and responsive they were. Thank you!
Matt Peterson
Year 2020
Writing specifically about my ER experience from having a severe allergic reaction to Poison Oak. I’ll spare you on the why and how it happened but I’m compelled to write this out of the genuine love and care I received this week …
Andrea Chen (fallinghawks)
Year 2021
Did the walk in Covid booster here. There was one lady handing out the registration form who was just incredibly cheerful and welcoming. It was a long wait (a Saturday) but she made it much more pleasant.
Eduard Christian
November, 2022
Emergency Room visit started with a friendly a thorough intake. Then saw an intake nurse who was also friendly and obtained my information blood pressure temp... …
Mary Villines
March, 2022
I have no complaints about San Mateo Medical Center. I found the best doctor here.....10 years ago and he's still my doctor. Here is a suggestion from me go to the cafeteria and have lunch or breakfast. Delicious!
Chris
February, 2022
Its easy for people to write a bad about the place. But many may not know or care that this is a County Hospital. Not some fancy schmancy Place. With that being said All the free operations and free care I got here have always been …
Sarah McCauley
Year 2017
Let me tell ya. These folks are amazing. My experience was crappy in the beginning I'm alone with severe abdominal pain never used the ER before. Had to park offsite and walk due to crowding. Got in gave info got checked in all within …
Lauren Bettino
May, 2022
Truly have never dealt with more miserable human beings in my life. Rude unhelpful and just flat out cruel to worn down patients. Still receiving surprise bills nearly 2 years later for the food that I wasn't given (I ate a handful of …
Primo Cancilla
November, 2022
Very bad experience. Very inhumane standards. I feel a lot of regret after coming here for care.
Rebecca Honaker
July, 2022
Waiting for five hours and a quick look at my hand and the issue was not resolved.
ATF_turtlboy
July, 2022
Was placed on hold for 20 minutes. Asked admissions if my mother was there. The first lady told me wait a couple minutes. 20 minutes later I hung up and called again only to speak to another person and they checked for me in less than 20 seconds. What a absolute waste of time. Not only that but the staff was rude.
Tania Cinquini
Year 2017
You will die before u get service from these people. Be prepared to wait for hours on the phone and then be hung up on. My knee is in so much pain that I can hardly walk but I was placed on hold and hung up on after waiting for an hour. …
Ling s
Year 2021
The doctors who my parents have been seeing are great and very patient. They are nice and spend a lot of time listening to our issues. The nurses are very nice too. However the call center is terrible. As a lot of viewers mentioned a …
Biff o'hara
Year 2021
Great doctors & staff with the exception of the pharmacy. This pharmacy has got to be tied with the worst I've ever used Walgreens! Unfortunately they both currently supply my meds & they are absolutely incompetent. SMMC pharmacy is not …
Farideh Shokoohi
Year 2021
The 2 star is because of the calling center unfortunately every time I have to wait on the line for around 45 minutes and after picking up the employee doesn't do their job correctly! So again I have to call back to remind them what they have forgotten to do!
liwayway duque
Year 2021
Great hospital my concern is about the patients company I can understand the control of visitors because of the pandemic but the thing though Is how about the person who doesn’t know how to explain their sickness to the doctor they need …
Em Pichel
Year 2021
The doctors and NP's are adequate but the call center staff is just horrible and unprofessional. They are so so ableist! I asked about a disability accommodation and the person on the phone tried to convince me to cancel my needed …
Jose Castaneda
Year 2021
To whomever it was that took my x rays I totally missed my opportunity to ask you out. Other than that Dentistry Plastic surgery cardiologists have been amazing receptionists as well are friendly and remember you. Physical therapy has …
Elizabeth Encinas
Year 2021
The doctors and technicians are very capable however whenever I’ve had to call to make an appointment ask my doctor’s office questions or contact the billing department I’ve had to wait 30 minutes to an hour. I was on hold to speak to …
Savitri Harris -aka Kimberly
Year 2021
A great hospital. It's kind of small compared to other medical centers or hospitals that I had the unfortunate occasion to frequent. This out there is very professional attentive you need to be focused on what is transpiring there at the …
Frank Ward
November, 2022
The Ed nurse has control issues you have to have a conversation with a supervisor for any reasonable result and the outcome is all you were looking for to begin with all of her power tripping and drama was unnecessary
Tobias Chen
Year 2019
Best ER I've had the honor of going to. The staff was caring and kind beyond all expectations even though It was really busy. Special thanks to nurse Julia and Dr. Julie for taking …
Peggy Holsclaw
Year 2020
The male OB/GYN made some pretty inappropriate comments to me over the phone. I'm calling back to cancel my appointment with him and I've been on hold for over half an hour. These people will not pick up the phone.
DeSheay Jenkins
June, 2022
The parking/directory is really confusing the security feels like you’re going to the TSA and overall hospital design is subpar chaotic.
FaeryMoon
Year 2021
THE worst hospital and their branching services I have EVER been to!! The doctors are rude inappropriate and dismissive. The wait times are horrible and getting anyone to answer the phone is …
Javier Zepeda
July, 2022
This hospital is useless. My daughter took my granddaughter to the emergency room to be treated because my granddaughter had been bleeding from her nose a lot. My daughter and granddaughter were waiting 3 hours and were never attended. My …
Hamadi Balti
Year 2021
This medical center is a nightmare! Rude doctors rude security bad nurses if you have someone in the emergency room they won’t even provide parents or siblings information about the patient’s condition. Honestly they lack humanity.
Sapph Nor
Year 2021
I would give a 0 star if I could. A few days after I was assigned to San Mateo Medical Center by my insurance I got injured and went to ER (at a different hospital). There was necessary aftercare I needed to get so I contacted them. I was …
Dwn Minor
November, 2022
I’m currently having the worst experience with this hospital. The staff has been unprofessional one of the nurses actually hung up on me when I called. As a parent who’s daughter has been admitted for several days I at one point was told …
S S
Year 2017
I'm pregnant in 38 week and I was left to wait 1 hour to my appointment and when I asked why only I wait and everyone else who came after me are in I was told that I need to wait until their break ends and probably someone will be able to …
S M
Year 2015
It took THREE hours to be seen when we showed up on time for our appointment. The waiting room was extremely hot & when asked to adjust the temperature it didn't help much. It was complete chaos in the waiting room with many patients very …
Ashley
August, 2022
Lady who works in lab behind the desk is rude and unprofessional and wears ripped jeans to wear
julia servulo
August, 2022
READ IF YOU WANT TO KNOW HOW YOU"LL BE TREATED!!! If I could give zero stars I would. I called in to make an appointment and the …
Matt Jadallah
February, 2022
Sent me to a collections agent without ever sending me a bill. Updated to 2 stars because they removed the collections account after I paid …
Socorro Iman
September, 2022
Bad customer service every time we call regarding appointment .putting us on hold and end our call Giving me attitude instead of helping . This medical Center need more people has patience and good Employee. …
Nikko Lopez
Year 2018
Having back and hip pain that has progressed to job hindering this week I’ve been very distraught and in pain. Though I was treated by a primary care doctor and have been pointed to physical therapy I am very disappointed in the lack of …
Marko Crnkovic
January, 2022
I called this place to confirm whether they’re taking COVID booster walk ins around the time I would arrive and they said they did. When I drove down from SF they told me that they stopped taking walk ins at 7 an hour before I arrived.
Sara K
Year 2021
I went to the ER but decided to go to Urgent Care instead so I left after checking-in but not without informing the nurse on duty that I was leaving. BUT because I checked-in they sent me a bill for just CHECKING-IN!! Let me clarify that …
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NEWS AND MORE

Read About The Latest News From San Mateo Medical Center

Other top-rated rehab centers in San Mateo, CA
Employee & Labor Relations
March 1, 2023
The Employee Relations Division plans and conducts labor negotiations, implements labor agreements, and assists managers and supervisors with .
Contact Us – C/CAG
March 1, 2023
Staff Contacts ; Kim Springer, (650) 599-1412 kspringer@smcgov.org, Integrated Waste Management Resource Management and Climate Protection Committee.
Verification of Employment: Kelly Chan (650) 670-2225 or email: Kchan1@smcgov.org. Duplicate W-2 Requests: Contact your Payroll Specialist.
Coronavirus – San Mateo County Health
March 1, 2023
Read more. Sponsor link April 11, 2016. San Mateo Medical Center · Read more. Sponsor link April 11, 2016. Health Plan of San Mateo · Read more.
COVID-19 Testing | County of San Mateo, CA
March 1, 2023
. Kaiser Permanente: https://healthy.kaiserpermanente.org/northern-california/health-wellness/coronavirus-information/testing 1-833-574-2273 .
Take Action – NAMI San Mateo
March 1, 2023
Contact Information for District Supervisors. David Pine, District 1: (650) 363 – 4571; dpine@smcgov.org. Carol Groom: District 2: (650) .
Health Benefits & Assistance · San Francisco county: 415-558-4700 · San Mateo county: 1-800-223-8383 HSAQuestions@smcgov.org · Marin county: 877-410-8817.
. finding a carpool or vanpool, or if you just have some feedback to give, please reach out! (628) 258-3147. commute@smcgov.org .
Email: ParksandRecreation@smcgov.org; Telephone: (650) 363-4021. Jumper. Jumpers. Jumpers are allowed in select facilities. An additional fee of .
https://smcgov.zoom.us/j/94471406745 . may be arranged by emailing a request to districtlines@smcgov.org at least 72 hours prior to the meeting.
Tax Collector | County of San Mateo, CA
March 1, 2023
Contact Us. 555 County Center Floor 1. Redwood City, CA 94063. Get Directions. Phone: 866-220-0308. Fax: 650-599-1511. Email: taxmaster@smcgov.org .
hforshey@smcgov.org. County of San Mateo Health System Environmental Health Services Division Groundwater Protection Program

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