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(2.2)
(74 Reviews)

PCC Salud Family Health Center (IL)

5359 W Fullerton Ave Chicago, IL 60639

PCC Salud Family Health Center, set in Chicago, specializes in providing comprehensive care for those struggling with substance use, offering both detoxification services and treatment for co-occurring mental health illnesses or serious emotional disturbances. They are passionate about assisting adults in their journey towards recovery. Various payment methods are accepted at PCC Salud Family Health Center including Federal funding options, medicare, medicaid, private health insurance, and cash or self-payment, easing the financial burden. The expert team at PCC Salud Family Health Center is dedicated to providing superior care in a compassionate and understanding environment.

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About PCC Salud Family Health Center Illinois IL

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PCC Salud Family Health Center Services

Details About Services Offered By Facility

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Type of Care
Facility Operation (e.g., Private, Public)
License/Certification/Accreditation
Payment/Insurance/Funding Accepted
Payment Assistance Available
Special Programs/Groups Offered
Assessment/Pre-treatment
Testing
Transitional Services
Recovery Support Services
Other Services
Service Setting (Outpatient, Inpatient, etc.)
Education and Counseling Services
Medical Services
Facility Smoking Policy
Age Groups Accepted
Gender Accepted
Language Services
Facility Vaping Policy
Ancillary Services
Opioid Medications used in Treatment
Type of Alcohol Use Disorder Treatment
Alcohol Disorder Treatment Drug Sources
Type of Opioid Treatment
Pharmacotherapies
Treatment Approaches
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

PCC Salud Family Health Center Treatment Center Reviews From The Web

Read what people have to say
Lorena Salcedo
Year 2013
Google
POOR - The effectiveness of the administrative staff lacks professionalism. The timeliness of the appointments are always behind. You have to plan to stay there all day. Doctors are great but staff are not efficient. …
Amber
December, 2022
Google
Very rude unprofessional doctors. They don't know how to communicate they gossip instead of learning how to pick up a phone and CALL for help when someone is screaming holding their head. They know how to communicate to other neurologists …
Gabriela Gonzalez
Year 2021
Google
Haven’t even gone to this family center yet and I’m already frustrated. I was on hold for over 40 minutes and after reading the I am not surprised at all. I need to be seen by a doctor ASAP for a prenatal appointment. …
Yessi Farias
Year 2019
Google
I have been a patient at PCC for about five years. Everytime I go in for an appt the staff is very helpful and polite. I have never encountered a problem with their staff members. But I am sad to mention that …
Daniel Sobczynski
July, 2022
Google
I came in for a routine procedure and the staff was very friendly and helpful and I was seen shortly after arriving. Look forward to coming to this clinic in the future!
Jessica Jimenez
Year 2017
Google
I simply love this place. A friend suggested Pcc Salud FHC to me about 10 years ago now and I'm yet to have a disappointing situation in the least bit. The staff has always been very kind never bad attitudes or the feeling that they …
Leslie Montoya
September, 2022
Google
I've been very lucky to never have a bad experience with this clinic. Everyone from Dr. Runkle to the staff at front desk to the medical assistant were all professional and very helpful. I always have to make appointments later in the day because of work and the wait time is consistant to other clinics I've been to.
Jesse Dominguez
Year 2020
Google
Update: Let start by saying My last came from an angry place. I have a Phobia of …
Luis Velazquez
Year 2021
Google
Worst customer service..I've been trying to get in contact with them to make an appointment for over 2 weeks ..no ones answer the phone and when they finally do they said they doesn't have space …
Keith Reyes
November, 2022
Google
Worst place ever very rude Unsympathetic and compassionate an empathy place I’ve ever dealt with in my entire life or they care about is the money and not the patients and people they could care less don’t waste your time and money going to this place
Evelyn Garnica
Year 2021
Google
zero stars ive been calling for a hour plus no one answers the phone!!! this is crazy how are we sopose to make a appointment if no one picks up!! very bad service!!!!!
Clemente Isidro
Year 2018
Google
Doctors and nurses are great. The problems are that they take for ever to answer the phone schedule an appointment in weeks and the wait during your appointment is long. Be ready to wait about 2 hours before being seen.
Luis A.
November, 2022
Google
Not any better than their sister locations do they all train their staff the same way?
Jasmine Salgado
Year 2016
Google
Pcc use to be a good clinic I don't knw why happen. It takes for ever just for you to make an apt it takes up to a hour. Your appointment you get seen all late after the Time they give you. .so if u …
J
Year 2016
Google
Terrible to get anyone to answer. It's more than 30mins. It's like they are doing us the favor to schedule us. Can't wait to change to a better more reliable location and doctors
Bibi Romero
Year 2015
Google
The staff have an attitude problem I mean the people in front they are rude Look at you as if your annoying them …
Nikki Ryan
Year 2018
Google
The wait time is horrible!! I've been here since 5:25pm for an 5:45pm appointment and it's now 7:11pm and still waiting in the room to be seen!! I was told the doctor was behind 3 people.
Suzen Riley
Year 2020
Google
They never billed my insurance company. If they did not accept IL Medicaid they should not have made the appointment when my case manager called them.
Angelica Caradine
November, 2022
Google
They never pick up their phones
Diane ljzz
November, 2022
Google
They to care more about the pts not the money ….
Gabriela Padilla
June, 2022
Google
I havent been able to breath well since 2020 since i went to West Suburban. Ive seen this Doctors and they arent proffesional at all. I told my Dr. All the symptoms . He sent me for a PFT since they couldnt find nothing he stopped sending …
Stephanie Navara
Year 2021
Google
They updated their system and now I’m having a hard time scheduling an appointment for my daughter. I tried in June and they were booked all month. I was told to try this month and now I can’t get ahold of an operator
stephanie embrey
Year 2017
Google
I want to leave NO stars but it wont let me post otherwise.... This place is a complete disgrace an should be shut down for horrible service. They NEVER answer the phone so if you need to schedule or cancel an appointment …
LR
March, 2022
Google
This and all pcc Clinics are rude and never answer their phones. When they actually do answer the front desk people are so unhelpful and never try to assist! I have been literally trying to get my grand daughter to see a doctor to return to …
Nicole Martinez
Year 2021
Google
I’m always having problems making appointments or calling my doctor back when I miss her calls. You guys need to fix this this is ridiculous.
Jessica Fernandez
Year 2021
Google
This is the only doctors office I got to where you make an appointment and still have to wait 2-3 hours to be seen. I will be looking elsewhere for better care. Waiting 2-3 hours with children is horrible. How do you run that behind?
Yesenia Moreno
Year 2021
Google
It’s impossible to get someone on the phone since it just rings endlessly. I’ve also been waiting for over a week for a nurse or doctor to call me or at least just send my prescription over to the pharmacy. Not a great way to treat patients.
Lucy E
Year 2014
Google
Wish there was a zero star option. I absolutely HATE this clinic. Even if you get to make an appointment (you might be on the phone waiting for over an hour) once you're there you will wait over an hour to get called. And then sit in the …
Adilene
Year 2018
Google
Like every other: takes forever to speak to someone over the phone. It takes months to get an appointment and once you do have an appointment you won't be seen for hours once you're there. It takes WEEKS to get a referral (with private insurance!!) I don't remember it being this bad � …
Jada Smith
January, 2022
Google
My daughters doctor suppose to put her a prescription in but when I call Walgreens it’s not one. So I’ve been trying to contact her doctor for almost a month and NO ONE answers the phone. No matter what day or time it is. If y’all understaffed just say that
Tek
Year 2015
Google
My wife made an appointment 20 days ago when on the phone she was asked for the insurance type and some other information. So she took the kids yesterday for the appointment that was set. She checked in and she was told that the type of …
Alondra Velazquez
Year 2021
Google
No one answers the phone. I been calling for 2 weeks straight to schedule an appointment and no one answers. I have left voicemails with my name and number and never got a call back. I try making an appointment through the patient portal and it’s telling me to call . PLEASE GO SOMEWHERE ELSE …
Nati A
Year 2021
Google
1+ hrs trying to get someone to answer the phone is really time consuming when all you want to do is make an appointment. No one seems to answer the phone and you have a better chance of walking there to make the appointment yourself.
Ely Torres
Year 2019
Google
Called 2 weeks ago for a physical for my daughters daycare which was required in order for her to start daycare and I still haven’t received anything! Every time I call it’s a long wait and someone answers and puts me on hold again. …
Maritza Mendoza
Year 2021
Google
Had my daughters appointment at 10 am. I got here at 9:15 Am. It’s 10:56 and no one has even bothered to let me know the MD is running behind. Which I understand but at least let the patients know.
peace faith
July, 2022
Google
horrible you cant even get an appointment because NO ONE is taking new patients !!
Skipper Tools
Year 2017
Google
I don't believe they have anybody answering the phones! If that's how much they care about inquiries about their clinic I can just imagine how bad is their service once you are there.
Nancy
Year 2018
Google
I give this place no stars! The level of incompetence is mind blowing. The few times I have gone to the clinic and everytime it gets worse. I had an appt. at 7 pm and was waiting in the lobby until 7:20 I decided to go to ask the clerk …
Roxxanne Rosa
Year 2019
Google
I have been a client here for nearly half of my life and it's a shame how terrible the staff is here. I loved my Doctor she also seen my Son and i wish she would get out of there asap. …
Naja Harrington
Year 2021
Google
I have been going here for a while but I will be changing because this ridiculous. I had to wait 6 months to get a referral for my daughter. Then they keep billing my insurance wrong and every time i tell them they don't do it or follow …
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