(3.4)
(397 Reviews)

NYC Health + Hospitals/Metropolitan. (NY)

1901 1st Ave. New York, NY 10029

NYC Health + Hospitals/Metropolitan., in New York City, is dedicated to providing a broad range of services, from detoxification to mental health treatment, and care for co-occurring disorders. They are committed to helping adults, and seniors navigate their recovery journey by providing a detoxification program, mental health therapy, and comprehensive care for those with co-occurring disorders. They offer a variety of payment methods including county or local government funds, medicare, medicaid, private health insurance, cash or self-payment, state-financed health insurance plan other than medicaid, and state mental health agency (or equivalent) funds for their services. The staff at NYC Health + Hospitals/Metropolitan. is dedicated to providing expert care in a supportive environment.

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About NYC Health + Hospitals/Metropolitan. New York NY

What To Expect From This Facility

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What you need to know
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Overview of Services
NYC Health + Hospitals/Metropolitan. Services

Details About Services Offered By Facility

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Type of Care
Facility Operation (e.g., Private, Public)
Payment/Insurance/Funding Accepted
Payment Assistance Available
Special Programs/Groups Offered
Assessment/Pre-treatment
Testing
Service Setting (Outpatient, Inpatient, etc.)
Education and Counseling Services
Facility Smoking Policy
Age Groups Accepted
Language Services
Facility Type
Other Languages
Facility Vaping Policy
Ancillary Services
Pharmacotherapies
Treatment Approaches
Emergency Mental Health Services
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

NYC Health + Hospitals/Metropolitan. Treatment Center Reviews From The Web

Read what people have to say
Juan Dorado
April, 2022
Honestly people think metropolitan hospital may not be the best but when it comes to the emergency room & working fast to help you.. they are the BEST. Every single time i come in i am seen quickly compared to Mount Sinai & Presbyterian …
Jill Dowling
Year 2021
I had my first baby here in May 2020 with the midwives and it was a great experience!! I had been using a private practice that delivers at NYU but after realizing that I wanted an experience that prioritized the mother and the baby rather …
Natalie Gunn
July, 2022
I just brought my son in for a lengthy surgery. It was an all day affair and being from the island a long day for us all. I cannot praise the staff members Nurses desk workers and anyone else who crossed our paths that day for being so …
William Washington
June, 2022
I Was Born There & Throughout The Years I've Received Top Notch Medical Assistance & Care.
Kassandra Torres
Year 2019
My experiences here were always excellent. The staff who've attended me were so kind. They were always so helpful with any questions and concerns I've had... Treated me so well all the times I've been there. Everyone there were very …
Marcelina Maldonado
Year 2020
One of the best hospitals in the world my opinion 4-kids C-section and I never felt safer I’ve even had one bad experience with one doctor but that was just that one doctor and I’ve been going to the hospital since I was nine to this day I’m 47 i give them Dr a 10 thumbs up God Bless …
Dana Canada
January, 2022
This hospital is huge. The security was able to give me exact directions to other parts within the building. You will get lost without asking for help.
karimah patterson
May, 2022
This is a horrible hospital… my sister had surgery… I was with her after …the day staff was terrible it took two hours for them to tell us she could not because they didn’t know it’s like they forgot about her she had to go to the …
J O
May, 2022
Born at this hospital I remember I was at the asylum during zika but I felt really lost and to be honest I was crying to go home but I really dont know anymore …
Nyx Eirini
June, 2022
This place took way too long for me to get help not just that but also thank God I didn't have anything worse. There was no one at the front desk. I keep knocking down 10 minutes in the window until someone assisted me. They just took my …
Martin P
August, 2022
COVID pcr test is free with no insurance required. Minimal wait in 2022
Christian Robles
August, 2022
UNBELIEVABLY RUDE RECEPTIONIST. I called in regards to a phone appointment I was scheduled for. I didn't receive …
Maria Rivero
Year 2019
Hadn’t been to this hospital since I was a child but I just gave birth to my daughter here last month. Every single staff member that I encountered was amazing. Special thanks to all of the NICU nurses and their prayers for my family while my baby was in their care. Really appreciated it.
Nini
Year 2019
Very disappointing with the service. My mother had an appointment today with a Gastroenterologist. Her appointment …
Desiree Mejia
Year 2021
Went today Sunday to get PCR test needed for travel as per the NYC Health + Hospital site it says they do PCR testing Mon-Sun up to 3:30pm. When we get there on a small printed sign someone crossed out Sunday and wrote Saturday. They need …
Maggie Lin
Year 2021
With the doctor's records and the 3D scanner to prove that the doctor planted the patient's front teeth askew the patient refused to return the money forced the patient to Sue in court $1 500 for the lawyer $4 000 for the implant …
J M
Year 2017
Worst Hospitals I have ever gone to living my entire life in New York City. This place is a total filth in the emergency room blood on the floor of one of the patient rooms with used alcohol pads thrown on the floor food left over from …
LUIS DE LEON
October, 2022
YesThe clinic you have to waitA long timeLong timeWaiting Chain can we fix the systemThat the Metropolitan HospitalIs in the clinic is slowAnd they take a long time to call people if you in that night 9:00 a.m. they'll call you aroundIf you finish around 3:00
lindsay dickerson
Year 2017
You have to wait for months to get an appointment and then you'll sit in the waiting room for hours because the doctor is always running late. Everything is worn down and the floor staff is kind of rude sometimes. BUT ITS A PUBLIC HOSPITAL …
Lucille Seven
November, 2022
Got a procedure done here and they found out a lot. But I needed to get x-rays and a week before the x-rays I need to get blood work. She didn't tell me what day to go get blood work so I went November 8th which is exactly a week before …
Joy Herbert
August, 2022
I recently had gulblader surgery the experience was a "mixed bag"...great surgeon thou...the residents where amazing..thank you Dr. D.
Jordan Good
Year 2021
The doctors and most nurses were very nice and helpful but other staff members need training on etiquette desperately. Very poor attitudes from several nurses and the security guard at the emergency room is incredibly rude. The …
Sharon Stubblefield
October, 2022
I had a pretty nice experience there. The admin staff was very attentive and answered all my questions. The medical staff though slow ( which I had grown to expect from a city hospital) still was pretty thorough with their care.
Mom Club
Year 2021
Ladies on the 3rd floor of the north building specifically A B C are very rude. They practically yell at patients and speak to them as if they were their children. One of them said to a patient “don’t just stand there” she could’ve used …
Malikah M
Year 2021
At first I was upset because I felt like I was held hostage and against my will but then again after a while examining my perception of what I thought I kind of felt comfortable and came to peace with my doctor's decision. The staff was …
Slawomir Ratomski
Year 2017
This hospital is dirty and disgusting. Everywhere you go there are dirty used needles all over the place and empty drug bags. The food is tasteless. You don't even have a shower or a private bathroom when they keep you in a ICU room. Most …
Aman Mishra
Year 2020
Best faculties and staff.. Doctors have good experience of hospitality..
Aiqin Chen
Year 2019
I spent $1 300 75 on an implant here last August and the frame fell off in March this year after it had been installed for two weeks. It was a loaf of bread that was eaten in the morning. The toothframes were glued to the bread. It was a …
paola perea
Year 2019
I take an hour trip to metropolitan hospital because i like the service and the nurses are nice but the receptionist from radiology in room 2D48 “late 20s blackhair with glasses” was so rude unprofessional and kept talking with her coworker …
Bruna Grybogi
Year 2021
I was in so much pain and went to the ER. The doctor said I had UTI even though I told him that I already did the test for infection days ago and it was negative. He did not do any test to make sure about what I have and prescribed …
Bettina E
Year 2018
I was there yesterday. It took FIVE hours to have blood drawn have my BP taken and pick up a prescription. I asked to see a doctor and was told I had to either make a separate appointment (which would be three months later!) or go to …
Joanna Pittman
March, 2022
I went to the ER via ambulance due to tachycardia and breathing problems. I was instructed upon entry to sit in a chair outside of triage before my vitals was checked I was instructed to put on a mask. Keep in mind I’m having problems …
Krafty Kre8tor
August, 2022
It was very run down and dirty when I went Christmas 2021 to the Emergency admittance and treatment area. They wanted to have me checked in for a shallow and small infected pressure sore I told them oral antibiotics was good enough which …
TURK 190
July, 2022
It's a good hospital however one of the staff members has a propensity for violence. According to a friend of mine a clinical social worker by the name Saudia got him jumped by her son and another girl over a breakup. If it's true then …
Sandy Louis
August, 2022
Keep saying nothing wrong with me and keep sending me home I been month I been stuffer and vomiting . So I went to another hospital doctor to find out what was wrong with me I have a stroke and two tiny hole my heart. I would not come back to this hospital every again. I enjoy other hospitals that help me lots I feel more better.
Juan “raddbarber” Menendez
Year 2017
keeping it simple The staff are extremely rude They stole my babies placenta which we asked for. They threatened us on several occasions something the nurse did effortlessly giving the impression that it's a norm. The experience in …
Gary Broughton
Year 2019
Metropolitan Hospital I wouldn't send my Dog there. Majority of Nurses and Support staff was incompetent Rude and Lazy. There were some excellent Nurses and Support Staff. Most of …
nancy perez
May, 2022
Nasty employees…. To make an appointment I have to go through here there like a pimpón ball.. this is the second day and no answer for a sonogram. If they don’t like answering the phone don’t work here . This is what makes a place nasty …
Dekota Waller
Year 2016
Despite the friendly staff (with the exception of the very rude intake nurse) this was a long and miserable experience for me and my partner. We went to the ER after he had been experiencing complications with his eye for a few days. It …
patricia ngo
Year 2017
Not a very convivial hospital. The staff were extremely rude and unhelpful. They abandoned you in a room for hours without even telling you what you are waiting for. The doctors barely talk to you and act as if checking you out is a favor. …
Naima McFarland
February, 2022
Don’t send your loved ones here if you can help it. Metropolitan hid behind COVID regulations to hide misconduct and theft. Someone from this place stole my dads cell phone (the only way we were able to successfully reach him). The social …
pat Tobin
May, 2022
spending my Medicare and Medicaid dollars but not discussing results of tests. I was told there were no GP or Nurse practitioner appointments available. Can't get a copy of my echocardiogram for clearance for surgery at another hospital. Unresponsive & downright rude.
ANNA JONES
Year 2019
DONT EVER GOT TO THE ER time they see you you will be dead. The customer service is bad most of the staff are nasty. This is a place where they send students doctors to work out all their kinks and mess up before going to a …
Jahry D
Year 2020
Terrible phone etiquette; front desk places patients on hold and never returns to the line; unable to leave doctors in the Adult Mental Health Clinic a message by phone or on MyChart making it nearly impossible to reach your doctor for …
SP Vocals
May, 2022
Every time I call the number to speak to somebody it keeps talking about entering a mailbox number I don't understand why you guys put that there I need to reschedule my appointment I'm going through health issues management needs to do better.
Raquel Alonso
Year 2016
The health System is broken. I Arrived at emergency room @ 6pm with my mother who has 75 years old and being see by the doctor @ 12:45am. The Emergency is crowded nobody are able to give a right information. They keep apologizing for the …
Laylieanna Loves
March, 2022
Horrible service unless you are admitted into the hospital they don’t help you! They are very much just going to send you a referral to go somewhere else.
Anonymous 50%
November, 2022
You'll just feel pressure we promise... *3 econds later* (inside thoughts:wtffff that shittt hurttsss)
Anna S
Year 2020
Absolutely horrible experience with a primary care physician.The doctor asked me the same questions several times. I don't think she was actually listening but instead just wanted me to shut up and get on with her day. She seemed very …
Fernando Ferreira
May, 2022
Came to a emergency room with a hard pain in my lower back after a crash accident starter a 10:00 pm after 4 hours and 30 minutes they say we dont have beds available this people dont respect patience every 3 or 4 hours they take one people inside! Worst service in the world!
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