(2.6)
(31 Reviews)

Northwestern Medicine Ben Gordon Center (IL)

12 Health Services Dr DeKalb, IL 60115

Northwestern Medicine Ben Gordon Center, in DeKalb, is dedicated to providing a broad range of services, from detoxification to mental health treatment, and care for co-occurring disorders. They are committed to helping adults, children/adolescents, and seniors navigate their recovery journey by providing a detoxification program, mental health therapy, and comprehensive care for those with co-occurring disorders. They offer a variety of payment methods including county or local government funds, community mental health block grants, medicare, medicaid, private health insurance, cash or self-payment, state mental health agency (or equivalent) funds, and state welfare or child and family services funds for their services. The staff at Northwestern Medicine Ben Gordon Center is dedicated to providing expert care in a supportive environment.

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About Northwestern Medicine Ben Gordon Center Illinois IL

What To Expect From This Facility

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What you need to know
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Overview of Services
Northwestern Medicine Ben Gordon Center Services

Details About Services Offered By Facility

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Type of Care
Facility Operation (e.g., Private, Public)
Payment/Insurance/Funding Accepted
Payment Assistance Available
Special Programs/Groups Offered
Assessment/Pre-treatment
Testing
Recovery Support Services
Service Setting (Outpatient, Inpatient, etc.)
Age Groups Accepted
Language Services
Facility Type
Ancillary Services
Pharmacotherapies
Treatment Approaches
Emergency Mental Health Services
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

Northwestern Medicine Ben Gordon Center Treatment Center Reviews From The Web

Read what people have to say
Sirena Ruiz
Year 2014
I actually went to The Living Room free crisis center on First St. but I need to tell how my experience went. When I got there everybody was calming and nice. I got to sit in a room and …
Sarah Bliss
Year 2017
I have received treatment by multiple different therapists/psychiatrists for my mental health when I lived in the suburbs. The care I have gotten at the Ben Gordon Center has been better than anywhere else. The psychiatrist I see actually …
Trevor W
Year 2021
They won't even call you back to make an appointment after you leave a message and it takes over 3 hours to just to make an appointment I don't understand why they won't pick up the phone.
Brendan Berens
August, 2022
Turned me away after they found out what insurance company I have. I called for a new patient appointment and the lady said “of course! Let me get your name and insurance information”. Put me on a 5 minute hold and then told me they are not …
Timothy McMillan
December, 2022
Unprofessional. They couldn't care less how their clients are doing. The supervisors have enormous egos and will worsen your depression by denying you services for no good reason.
Carla Marie
Year 2017
I think it's not professional to have only one psychiatrist that works there.And you only get to talk to her through a screen upon seeing her through a screen you only get too talk for a few minutes before you get sent out with medication …
Shannon Thomsen
Year 2019
The counselor that is being seen is awesome!!! No compliant there. The front end ladies are not good. They are always chit chatting with each other when you go there. Neither of the 2 know who's helping who. When they call and leave a …
Stefani
June, 2022
Everyone there is nice it has nothing to do with kindness or amount of care. From the receptionist to my therapist I really like them all. Unfortunately my work schedule is making it difficult to set appointments and if you cannot see a …
Bill Smith
Year 2014
Went to medical services and was treated badly by the check-in ladies there. It seemed they had there own personal interests and didnt care too much about me. The doctor and the RN (Julia I think she was). were great though Very Friendly and made me feel welcomed. Made me feel better. Too bad everyone there isn't as nice.
Jill Hart
Year 2015
(People that call about appointment talk too fast and quiet. Have expressed this to people at front and it doesn't change.) I have always been treated kindly and with great respect by my doctor and people at both locations. I really appreciate it.
Madison Tobias
December, 2022
The care that I have received for the past year has been amazing. I have Medicaid and never in my life have I been able to find quality therapy and psychiatry as I have found at the Ben Gordon Center. I don’t know why they have such low but I’m grateful each and everyday for the fact that I’m their client I feel so lucky.
kristine gabb
Year 2017
awful... wish i could rate a 0. waited months for an appointment. after 2 visits was told i could not get my particular meds refilled.. denai KNEW what script i needed. was assured i would not be billed. i was. find another place to go.
jimi cunningable
Year 2020
Disorganized rude do not follow up.. this is just another POS 501k that takes down ss#s to get money then doesn't do Sh@#.
Adam Bryant
November, 2022
Good luck making any sort of appointment. I've been with Ben Gordon for over two years and I was just told "9:30 tomorrow AM is the only appointment we have" yeah don't worry about my job or my prescriptions. They don't care about the clients at all
Jessica Clark
Year 2020
Horrible experience with the receptionists and counselor. The receptionists were snide and hawked a very nasty attitude with me. And then the counselor questioned my previous diagnosis of PTSD and the competency of my previous doctors …
Emily Moody
Year 2018
I went there because a friend told me about it. When I initially arrived they seemed disorganized. They cancelled my appointment when I arrived on time and made me wait another two weeks for another one. Just doesn't seem fair that I had to …
Jeff Smith
Year 2020
Nothing has been Done about refilling medication when you are taking a medication for panic attacks and anxiety and potentially dangerous seizures.Rude secretary and Nurse. Messing around with medication is horrible. I'm now shaky and sweating. Thanks!!!!! JeffreyA Smith
Gloria Ngoyi
Year 2021
Therapist I saw as an outpatient from a young age encouraged my mother during our session to emotionally abuse me I couldn't stand up for myself I remember this day vividly I was oppressed during provided treatment forcing me to be …
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NEWS AND MORE

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