(3.5)
(101 Reviews)

Northern Arizona VA Health Care System (AZ)

500 AZ-89 Prescott, AZ 86301

Northern Arizona VA Health Care System, in Prescott, is dedicated to providing a broad range of services, from detoxification to mental health treatment, and care for co-occurring disorders. They are committed to helping adults, children/adolescents, and seniors navigate their recovery journey by providing a detoxification program, mental health therapy, and comprehensive care for those with co-occurring disorders. They offer a variety of payment methods including u.s. department of va funds for their services. The staff at Northern Arizona VA Health Care System is dedicated to providing expert care in a supportive environment.

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About Northern Arizona VA Health Care System Arizona AZ

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Northern Arizona VA Health Care System Services

Details About Services Offered By Facility

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Type of Care
Facility Operation (e.g., Private, Public)
Payment/Insurance/Funding Accepted
Special Programs/Groups Offered
Assessment/Pre-treatment
Recovery Support Services
Service Setting (Outpatient, Inpatient, etc.)
Education and Counseling Services
Facility Smoking Policy
Age Groups Accepted
Language Services
Facility Type
Facility Vaping Policy
Ancillary Services
Pharmacotherapies
Treatment Approaches
Emergency Mental Health Services
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

Northern Arizona VA Health Care System Treatment Center Reviews From The Web

Read what people have to say
DON Frasier
Year 2019
The best VA medical Center in the system‼!
Craig Stuart
Year 2019
The care and "beside manner" that I've received at the Cottonwood Out Patient facility and the Prescott hospital has made me a strong supporter of the VA system. My team doctor at Cottonwood has made my gout become non-existent something …
Kevin Parrish
Year 2020
They were there for me when I needed them the most! I am thankful for them. I am a veteran and proud that I served.
Dan Bekins
Year 2013
This IS the best VA facility in the Southwest. I have been treated at this facility for over 20 years and have always been treated with dignity and respect. The doctors here saved my life. Do not believe the naysayers
Jim Travis
February, 2022
This place helped set me off to new beginnings. I attended the domiciliary in December 2018. The entire staff was very nice and helpful. I will never forget how this place helped me when I needed it the most. Because of them I am doing …
Dawn Andrews
Year 2019
Tonight I went into the Emergency room for second degree burns on my fingers. ( it happened a week ago. ) Started feeling serious pain.. The ER staff was incredible as always. My nurse Kelly Ambrose was the best nurse/ staff member I have ever dealt with there
Ace Evans
Year 2015
Wow I don't know where these otherers have been going? My Dad is a 90 year old WWII Veteran he has been at the VA going on 2 1/2 weeks now. Everyone there is an absolute joy to be around from Sarah the Rec coordinator who put on a …
Erin Dann
Year 2019
I have always received excellent care at the Prescott VA. The medical and administrative staff in the Women’s clinic always treat me with deep care and respect. The eye clinic is also fantastic. “Military issue glasses” aren’t what you …
DENNIS
Year 2017
I have been going to this VA since 2006 and before that the one in Tucson. Both places are great. Prescott comes out on top only because it is smaller (I have strong issues with crowds.) Except for one doctor here in Prescott I have …
Susan Smith
Year 2016
I have had to stay in the VA hospital for three days and have never had this quality of care. They are the most caring nurses and doctor's I have ever dealt with. I've also been to the Emergency room and the care was amazing. I do have …
Stewart Smith
Year 2019
I really can't understand the negative a bunch of ungrateful individuals. Maybe if you're not happy you should move and quit blaming the VA for all your problems. Every VA I have been to for multiple issues has been nothing but …
Philip Emma
Year 2019
I was a patient in treatment at the VA Domicilliary from Feb to May. All staff nurses and doctors were very caring to my needs. Very understanding also. I would recommend this VA to anyone whether it be primary care or inpatient treatment.
Michael Meikis
Year 2019
I work in the kitchen here at the v a we are voted the best in Arizona everyone I mean everyone here really cares about the quality of service we provide for our vets as a vet myself I am totally proud to be a employee great people
Meg Manolio
Year 2019
My best friend changed from Phoenix V.A. to the Prescott V.A. and I was with him the first day. Volunteers made sure we knew where to go and who to speak with about the change. Everyone at Prescott made my friend welcome and was told that …
Dan Bailey
Year 2015
people that complain about the VA medical centers are usually the type of people that habitually complain about everything. I have used for across the country and found them ask to be warm caring professional people and I salute you all
Judy Stephens
Year 2020
My husband has always been treated well. A few of the staff don't listen. If you have a problem pay your own insurance and pay for your own medical your self. There are Drs and staff in general practice that aren't congenial either. No one should be grumpy with staff or Drs and nurses.
Austin Elizabeth Robinson
Year 2021
They took phenomenal care for me one time when I desperately needed it. My return I had symptoms of something Ive experienced multiple times. Who needs patient history though when you can ignore that completely give a …
D Forza
Year 2017
Until recently the Service & Care received has always been top notch. Lately there seems to be a high turn over in Primary Care Doctors & they typically tend to ignore the problem. Personally I think they are facing some serious budget restraints. :-/
Jo McArthy
July, 2022
Beautiful place. Nice people
chris j
June, 2022
STOP USING COVID AS A WAY TO SAVE MONEY BY HAVING A SHORTEN STAFF AND APPOINTMENTS ONLY ONLINE. OPEN UP THIS IS RIDICULOUS. YOU SHOULD FEEL ASHAMED MONEY GRABBERS
Edward Arquette
Year 2016
Fantastic from the get-go! Called to confirm appointment set by my outpatient clinic in Anthem and I am immediately pleased with how helpful the staff is. The gentleman over the phone was even kind enough to send email reminders to my PCF to schedule me for an additional appointment.
Stepfani Barabino
Year 2021
The pharmacy constantly loses original prescription scripts from community care doctors. And once that script is sent to the VA pharmacy and they "misplace" it it's considered lost and cannot be rewritten by the doctor to be driven to the …
Jeff Anderson
Year 2018
Great so far I'm in along term treatment for my PTSD. Called the Domiciliary
Susan Holmberg
Year 2020
The place is run more like a prison than a hospital. Most of the nurses do their best but there are some with no skills at dealing with grumpy old veterans. It’s mainly the upper echelon the power trips are unbelievable. I’m not …
stan wloch
Year 2019
Have been going here over 15 years and have never had a problem with any of my care.Always treated with respect and wonderful care.
Sean Walker
Year 2018
Typical VA long waits for appointments no one wants to do their job no one seems to care about our veterans etc... etc... etc.... After visiting this VA I still feel they should close and put them all out of jobs give us medical cards …
Johnny Whataman
Year 2020
I agree my two and half months at CLC-1 was the best care of my time in the VA system since 1975. CLC-1's staff from the phone receptionist and nursing desk the Nursing and CNA staff the Janitorial staff the Culinary staff we're top notch. I gave them five stars cause they deserve it. It's a thankless job. Thank you all.
S B
October, 2022
Unbelievable. The meaning of the word *care* is completely lost here. I thought the VA up here wouldn't be as dangerous uncaring and unhelpful as the one in Phoenix. And being worse in every way than the Phoenix VA takes the lowest form …
Sacred Sun
Year 2019
Went here because was having extreme pain and lack of feeling in my left foot. Couldn't feel my left foot really at all. I was told it wasn't an emergency. So not feeling a foot and extreme pain in the area is deemed not a emergency. What …
Richard Summers
Year 2016
I think as far as VA hospitals go this is one of the better ones... But they completely screwed up my billing and blamed it on some glitch in the computer system with Atlanta and never investigated and never corrected the problem so I ended up paying probably about $800 more than I should have.
Paul Carlson
August, 2022
Nobody reads these but I just want to see a real doctor or nurse in person every year like before not over the phone diagnosis
Rob M
Year 2015
The people I deal with at the various VA hospitals and clinics genuinely seem to care about the patients. I think a large issue with the VA system is there doesn't appear to be a centralized SOP for them to structure their facilities …
Rodney Smith
Year 2019
Great people who do their best for us vets. Sometimes stretched thin but that's not their fault. Care and responsiveness has improved in my seven years as a patient. There's an occasional misstep as the Audiology Clinic's advice …
Cindy Bonham-Miller
Year 2014
I have had good care. It may take awhile to get an appt. but that is true anywhere.
barbara mills
Year 2019
I just take my BOYFRIEND there because he is a vet. I guess it is okay for a va hosp but I think the one in phx az is better they seem to care alittle bit more.
silrak
Year 2017
Looking at other they are all over the place. The staff here that i've interacted with has been kind and considerate. Since i came to this VA it seems that the situation has deteriorated. long waits …
Loren Williams
Year 2016
My experience with this medical facility has been simply horrendous. I have been attending this medical center for approximately 4 years and have even worked there for a short stint. The staff are rude inconsiderate unprofessional and …
Dameon Laird
Year 2016
My uncle called to make an appointment. He was told that he couldn't make an appointment until next Monday and then hung up on. He is having some serious issues. This is a clear attempt to keep the VA's numbers looking good by not having long appointment queues. This is completely unacceptable treatment and quite possibly illegal.
Kenneth Kelly
Year 2018
OK service for the most part. I have been misdiagnosed there a couple of times with heart problems and had to go to YRMC to correct the problems. Watch your meds list. At least the team I was assigned to did not keep up with …
kenneth wade
Year 2017
Absolute scary treatment in the E.R. dept. Nurses just use their own "discretion" to start IV's and also to pull numerous blood samples without a doctors orders and being unnecessary and unused.Then supervisor LIES and tells me that is …
John Brown
Year 2018
Absolutely the worst V.A Hospital I Have Ever Seen. Seems as though the people there are there to only get paid NOT TO DO A JOB! ....... Friendly to talk to. But fail at their jobs. No returned calls don't answer …
ANUBIS
Year 2016
Bad really bad. Only MD I ever saw in over a year was really bad. Changed meds with no input. Ignored my request for a specialist etc. He's gone; haven't seen his replacement. Saw an Opthamologist who refused to treat or medicate a rough …
Thomas Kays
Year 2021
Been a patient here for coming up on 8 years. I have had 2 doctors that were the worst ever. 1st acted like we were still in the military. No working together to solve the health issue. 2nd one was ok in person but yelled and screamed at me …
Mark Conde
July, 2022
Everytime I call to get an appointment my call is dropped before I reach anyone.
Tyson Minavio
Year 2019
I have met some wonderful people here the drug and alcohol rehab is unsatisfactory I have found the IOP program to be very helpful. The patient advocate is not helpful. The overall attitude towards drug addiction and mental illness is unhelpful and detrimental to patient recovery/care.
Darla Hollingshead
Year 2021
I took my husband to the ER and left him as he was having multiple tests done and we have a diabetic cat that needed his insulin. When I returned I had our dog with me . The woman at the check -in booth at the entrance would not let me …
Rj Glatt
Year 2019
I was rebuked at apt approx 2 years ago for a minor complaint to scheduling and on apt. was rebuked. have not received an annual apt for over a year...
Jeff D
Year 2018
In less than 3 years I've been shuffled between 4 or more Practitioners and NP's. I had to travel to YRMC to get an EKG because the VA hospital didn't have the equipment at the time. I left a message for the patient advocate and didn't …
Jim Redwolf
Year 2020
Incompetence is what i have been dealing with. From my primary care physician all the way to travel reimbursement. I cannot stand individuals who get a job that deals with veterans and their behavior shows a lack as in the days of dealing …
WY Wildman
Year 2020
Its always your fault is their motto. ER is the worst I have ever seen. From head strong physicians to staff there for a paycheck. But this is best of the worst so I give them a second star. Really the VA NEEDS to clean house and start over.
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