(2.7)
(54 Reviews)

New Horizon Counseling Center (NY)

50 W Hawthorne Ave 2nd floor Valley Stream, NY 11580

New Horizon Counseling Center, set in Valley Stream, specializes in providing comprehensive care for those struggling with substance use, offering both detoxification services and treatment for co-occurring mental health illnesses or serious emotional disturbances. They are passionate about assisting children/adolescents, and seniors in their journey towards recovery. Various payment methods are accepted at New Horizon Counseling Center including Federal funding options, medicare, medicaid, federal military insurance (e.g., tricare), private health insurance, cash or self-payment, and state-financed health insurance plan other than medicaid, easing the financial burden. The expert team at New Horizon Counseling Center is dedicated to providing superior care in a compassionate and understanding environment.

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About New Horizon Counseling Center New York NY

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New Horizon Counseling Center Services

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Type of Care
Facility Operation (e.g., Private, Public)
License/Certification/Accreditation
Payment/Insurance/Funding Accepted
Payment Assistance Available
Special Programs/Groups Offered
Assessment/Pre-treatment
Testing
Transitional Services
Recovery Support Services
Other Services
Service Setting (Outpatient, Inpatient, etc.)
Education and Counseling Services
Facility Smoking Policy
Age Groups Accepted
Gender Accepted
Exclusive Services
Language Services
Facility Vaping Policy
Ancillary Services
Opioid Medications used in Treatment
Type of Alcohol Use Disorder Treatment
Alcohol Disorder Treatment Drug Sources
Type of Opioid Treatment
Pharmacotherapies
Treatment Approaches
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

New Horizon Counseling Center Treatment Center Reviews From The Web

Read what people have to say
Noelle Berninger
Year 2020
Dr. Singh truly cares about his patients and it is difficult to come across a psychiatrist that cares as much as him. I live in Suffolk County and I travel to Valley Stream to be a patient of his. It takes me about an hour to get to the …
Talik Cummings
Year 2021
I only have good things to say about this place. I have been receiving treatment here for over 5 years and always had my needs addressed. Special shout out to nurse Oz. He has made a HUGE difference in my life. He takes the time with you …
Sandra Brown
September, 2022
I’ve been going to the valley stream meeting place club house for about 3 years this is the best place ever caring and supportive staff many groups to choose from great meals field trips everyone here is so supportive from the staff to the …
Ariel Barcia
Year 2021
I’ve been going to this clinic for 5 years and I couldn’t be more pleased with the service from the front desk to the nurses therapists and doctors. If you are willing to commit to the process your life will change for the better like mine did.
Tina Thomas
Year 2019
I've been coming here since 2015. The services I've receive from New Herizon has been a big benefit in my life. From the office manager's and the front staff have been extrodinary. They make me feel like family and not a client. I would recommend anyone to come here for services.
Bill Zacharias
Year 2019
My experience was terrific from my first appointment to my last. Amazing people! They love to help are truly concerned and available. I would highly recommend rhem.
David Procel
Year 2020
Never had problem even when I first called from the emergency room with a panic attack.
Joseph Maiellaro
Year 2021
Oz is a incredible therapist! I have been receiving services here for over five years and never have I had a counselor like him. He has taken good care of me and always prioritize my case. Please keep doing what you do for people and thanks again for your support. If anyone is looking for a counselo Oz should be your first requests.
Kamila Trumpet
Year 2021
This place offers great services much higher quality than the other clinics I had been to before I went here. They have the best staff of any I've seen. So all in all I like it here.
Shae
October, 2022
This is only for Tyler who is an exceptional receptionist. He actually got the elusive doctor to fill a prescription. Very nice smart guy!!!
Shirls
Year 2018
My son has been going to this nightmare place for past 3 years and the staff act like they don't even know him. The therapists are awful. They are never available. Always calling out or quitting. That should tell you something about this …
Ana Acevedo
September, 2022
When this center turned over to new horizon … it started out bad. The Counselors I’ve had were the best even my Psychiatrist was a sweetheart. But the billing department closed my case 3 times and tells me I have to wait to be evaluated to …
Juna
Year 2019
My therapist here is wonderful. Everything else here sucks. They close your case after two months of not going (god forbid you go away or are in the hospital) with no exceptions. They don’t do any emergency appointments or online sessions …
Tiara Cash (tixraa)
October, 2022
I recently got discharged without my notice for apparently missing 2 appointments when I only missed one when I was on vacation. When I knew I had to reschedule said appointment I called and they didn’t relay a message to my therapist at …
Lynda Bodden
Year 2020
New Horizons Counciling Centers specifically Bonnie should have their license revoked. My daughter who is 9 weeks post op from a complete spinal fusion and has difficulty walking was 6 minutes late for her appointment due to no parking. …
sophia olivia
August, 2022
I’m a patient here at New Horizons and i’m only 17 and this place is truly something i would not want for my friends and family. They cancel almost every other session because the therapist or psychiatrist/ NP is on vacation or has an …
C Ryttt
June, 2022
Not worth the 1 star. Should be zero. Listen to the other bad comments. They are correct. The receptionists are horrible. You only get 25 minutes of therapy here. The therapists have about 60 patients each. …
Alana Rose
November, 2022
Okay where to start. As a social work student myself this place is a disgrace to the mental health community! The therapists and doctors never stay. I went through four different therapist in a matter of eight months! I saw that they …
Mrs. Campbell
Year 2021
PLEASE do not waste your time going to this place
San “Paranoid”
August, 2022
Please don't waste your time trying to get an appointment here. No professionalism at all. At first they took all my info and after learning I had recently been hospitalized the receptionist called me 3 times to have me or my pcp fax over …
kathleen Froman
April, 2022
Rude and unprofessional. Never return calls and only like to call and harass you for money! I’ve asked for bills several times and weren’t given any. They wait until the balance gets extremely high before asking for a payment. The doctors …
Anna-kaye Smith
December, 2022
The lady at the front desk name Diane is the most rudest receptionist I have ever met. I don’t know why you guys have her there. She is the first face that you see HR should be ashamed of themselves for hiring someone like that. Horrible!
Peter Velazco
Year 2021
They are always late for the appointments or they called out and they don’t tell you and when you call the office to find out how come the therapist haven’t call you they give you all kinds of excuses And that you have to rebook another appointment.
Lucii Loves
Year 2018
They don’t really help you! Don’t waste your time with them. I do not trust their tox screens quick to kick you out but think talking in a group one on one can help you. Referred me to an outpatient program and just talking to them I see they will help me way more than new horizon ever attempted to help me.
Alysa Vazquez
Year 2020
This is the second chance i was giving this place! Same thing horrible. First I had dr elio he didn’t care he gave me a whole list of medication and was …
Chloe Moshelle
Year 2021
Unprofessional and rude staff. 7 months of therapy and 0 result. They dropped my son because the therapist said he wasn’t opening up i thought it was they job? Incapable of building child to therapist relationships. Blamed me for this. …
Roxanne Adragna
Year 2021
Very unprofessional and incompetent it’s really pathetic!! I’m disgusted with the experience I had with New horizons in valley stream. The therapist and pysch rehab specialist I had were very unprofessional the therapist was very …
Oscar Rodriguez (Little)
November, 2022
Very unprofessional and rude. Not very tolerant and educated on the LGBTQ+ community. I do not recommend this as this place only made me feel very frustrated. The doctor just yelled at me and told me I could leave whenever. She didn’t even pretend to care. Terrible service.
M. Docarungile
November, 2022
Low grade low quality Mcdonalds type clinic/ care. Inexperienced young therapists who may not have enough life experience to be of any real help to someone in need. …
Michele Varrone
Year 2021
Very Unprofessional never return phone calls for 1st time appointments!!! RUDE!! & Nasty on the phone also ..
Celeena
Year 2019
do not even bother wasting your time unless you want an unhelpful uncaring purely procedural business like encounter that goes through the motions to tick off boxes to APPEAR helpful but is ultimately not. I did not come here for very …
Iram Malik
November, 2022
Emotionless staff and unprofessional don’t recommend to anyone horrible experience
Fah
November, 2022
Extremely unprofessional staff and medical personnel. Often neglect appointments by either calling/showing up late. There is no accountability. I once had to get a crucial doctor's note for school. After almost 3 weeks of waiting and …
Dex Antares
Year 2021
Here's the TL;DR version: They will misdiagnose you. They will disrespect you. They will misteat you. Any success stories from this service are the exception not the norm. That needs to change. They lack training. They lack compassion. …
Marty Taylor
Year 2021
I have been a client for 6 years. So I know that the reasons to all their problems. First of all. They do not put notations in their computers on who you spoke with. When or why. Yes. It’s frustrating …
Madeline Sanchez
Year 2019
I highly agree with the comment made by “Maddie.” They are very inconsiderate if you are a college student and struggle making it to some appointments. This includes calling in saying you might be a few minutes late they will sometimes …
BillJRyan TheUnAnonymousActivist
Year 2021
I Left New Horizon a While Back because They Would Prescribe Ineffective Medications But When I Enquired About Technological Treatments ex: #BioFeedback rTMS rTES High intensity Light Treatments They Denied Any Knowledge of them Not …
Ashley Mignosi
Year 2021
I’ve been hung up on by the teenage girls at the front desk who are clueless to anything other then their text messages. I’ve had staff fabricate their title and positions and call me the patient with alleged drama. I was told I can …
Finessed ByGee
November, 2022
If i could honestly give 0 starts i absolutely would. This place has given me the hardest time. Ive been a patient at new horizon since i was 17 years old They have changed in so many ways so to see so many bad makes so much sense …
COURTNEY CARONIA
Year 2020
I'm forced to give a star. This place doesnt even deserve that. I was seeing Bonnie Gildea as my psychiatrist. Today I had a 1215 appointment. Got there at 1218 waited in line while the receptionist had a personal conversation with two …
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