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(3.9)
(564 Reviews)

Metrocare Lancaster-Kiest Mental Health Clinic & Pharmacy (TX)

3330 S Lancaster Rd Dallas, TX 75216

Nestled in Dallas, Metrocare Lancaster-Kiest Mental Health Clinic & Pharmacy provides comprehensive care for those dealing with substance use issues, offering both detoxification services and treatment for co-occurring mental health illnesses or serious emotional disturbances. Their focus is on empowering adults on their journey towards balanced health. Various payment methods are accepted at Metrocare Lancaster-Kiest Mental Health Clinic & Pharmacy including Federal funding options, medicaid, private health insurance, cash or self-payment, and state-financed health insurance plan other than medicaid to support accessibility. At Metrocare Lancaster-Kiest Mental Health Clinic & Pharmacy, the expert team is dedicated to providing quality care in a compassionate setting.

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About Metrocare Lancaster-Kiest Mental Health Clinic & Pharmacy Texas TX

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Metrocare Lancaster-Kiest Mental Health Clinic & Pharmacy Services

Details About Services Offered By Facility

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Type of Care
Facility Operation (e.g., Private, Public)
License/Certification/Accreditation
Payment/Insurance/Funding Accepted
Special Programs/Groups Offered
Assessment/Pre-treatment
Testing
Transitional Services
Recovery Support Services
Service Setting (Outpatient, Inpatient, etc.)
Detoxification (medical withdrawal) Services
Education and Counseling Services
Facility Smoking Policy
Age Groups Accepted
Gender Accepted
Facility Vaping Policy
Ancillary Services
Opioid Medications used in Treatment
Type of Alcohol Use Disorder Treatment
Alcohol Disorder Treatment Drug Sources
Type of Opioid Treatment
Pharmacotherapies
Treatment Approaches
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

Metrocare Lancaster-Kiest Mental Health Clinic & Pharmacy Treatment Center Reviews From The Web

Read what people have to say
Marilyn Shaw
Year 2021
Google
Been going here for about 10 years it's not bad but it's not good either. Because of the staff everytime i look around i have a new doctor i don't like that i need one person i can vent to without having to start over about how i feel
Brenda “bee” Elder
Year 2020
Google
I really do like metrocare you know a lot of people get the wrong idea about metrocare because they think it's just mostly mental insane people and it's not it's just people that some meet a little help like me didn't know I had some …
John Rowe
October, 2022
Google
Idk. It's like a box of chocolates...
Damon Holland
February, 2022
Google
Waiting for appointments a bit slow staff professional and kind and easily accessible by train. The pharmacy is very efficient
Delilah Wehner
Year 2018
Google
Waiting in line to sign in is difficult for me related to physical discomfort. It moves slowly also My counselor and Dr. are excellent. Triage personnel kind and respectful. …
Wendell richardson
April, 2022
Google
Called and the receptionist was very nice and patient.helped me out alot.i don't know the young black woman's name but thanks for your services.
Gregory Myles
Year 2018
Google
Did a walk in after not going there for nearly a year to the day. Had to wait approximately 5 hours (reasonable to me under the circumstances) to see a Dr. But once seen I immediately received a renewal of all my meds. The pharmacy was swift as usual.
Tommy Romine
Year 2021
Google
Good people that help me ben clean 21 years yes I take my medicine.15 pills every day God bless you Aman
Jay Brock
March, 2022
Google
I go here for my psych meds for bi-polar and depression. I am not weak or crazy for doing something about my issues. Go tomorrow and get help you need for yours. They will help you whether you currently have insurance or not. So now you …
Veronica Hernandez
March, 2022
Google
I got my medications within 20 minutes or less. Friendly staff. Clean and always a place to sit
Crystal Liedtke (Cryttle)
March, 2022
Google
I love this place. It's a process when you need to go but it's worth it. Wear a mask and be prepared to sit and play on your phone because it's usually busy and like I said there's a process.
Jalynn Contreras
Year 2021
Google
I personally like this place everyone has always been very nice to me and has helped me alot!
Jeffrey Jones
November, 2022
Google
I seen doctor and got medication in less than 30 minutes. A big improvement.
Christopher Bickham
Year 2021
Google
I was with a special someone making a pick up. The place was better than expected. We were in and out... Didn't wanna be there damn sure glad that I did and it wasn't awful...
Harley Cumba
February, 2022
Google
They been helping me out the past they can and most of the time they get it right .ps thank you for the help Metrocare
Gerald Simien
August, 2022
Google
They really show care and concern for the patients
Stephen Craig
Year 2020
Google
They treat me like a human being. I have the best caseworker in the entire universe. Out of all of the caseworkers I have ever had the one I have now is my favorite because she treats me like a human being. Whereas all of the other caseworkers I have had in the past have just treated me like a paycheck.
Arianna Reyna
December, 2022
Google
Nurses are helpful front desk… not so much
Office Office
Year 2021
Google
Please...if you love your individual do not leave them to navigate this clinic alone. Staff is so horribly rude by phone. I feel as if I have to grovel whenever I call for my individuals' needs...IF I can get them to answer the phone. The Westmoreland location is not like the Lancaster location. Take them there if you can.
Wendy Miller
August, 2022
Google
Talking for someone who use to come @ this location not anymore. This place is a joke they don't give the correct proper help and proper counseling and check on all of there psych medications as suppose too this place is not even worth one …
andrea nicole
Year 2021
Google
the front receptionist and other lobby employees don't seem to care about their job responsibilities and don't want to help get seen or get my psych meds refilled and they all seem to lie too about information to the facilities info to get back on meds.
Julil Harris
July, 2022
Google
They won't answer the phone at all front desk or pharmacy just unprofessional
Cassandra Frampton
February, 2022
Google
This company MetroCare is a fraudulent joke. I was seen for 3 months and was prescribed medication yet the pharmacy would not issue the prescriptions. I finally had enough and decided I would no longer use these services that are only …
RoseMarie Estrada
Year 2019
Google
Unfortunately I have to leave a star to leave a. They never answer their phones. A family member has tried to call for an appointment and can't ever get anyone on the line. They don't call back from messages left in almost about …
maisah husayn
Year 2018
Google
I can tell you after taking a friend here some pros and cons. You can be seen if your a walk in. Some times that can take about 5 hours. You can get your medications on the same day within an hour. …
Josie Ojeda
Year 2018
Google
I guess I can say that the employees here are nice & friendly. So are the Doctors. I've only encountered one employee with rude additude when I went with my son to his appointment. …
Brianna
Year 2020
Google
My only issue with this place is they hardly ever aaxas answer the phone sometimes you cant leave a voicemail and when you do.....I cant recall one time they called back. I did a walk in and was there for over 4 hours waiting for them to …
Meanone
Year 2019
Google
These people don't care. My primary care doctor is there and I have been calling and leaving messages for 2 days that I need to urgently talk to her. No one calls back and they never give you a direct phone number. If they even get a message.its probably on it's 3rd or 4th generation.
Sonja Rose
April, 2022
Google
Took so long to see someone......and it was after hours so it wasn't busy. Then I saw the counselor on the computer. Worse place to go.
Charlotte Ekejiuba
August, 2022
Google
I don't understand why the television is facing the opposite direction where you can't hear your name called.
kent Young
November, 2022
Google
I’ve been there. They are very helpful sometime you get in and out but very helpful.
TAMIKA BALLARD
Year 2021
Google
My first time at this location spent 4 hours total to be seen 2hrs in waiting area and rest waiting in a room to be seen then when I did I felt rushed to ask questions and not heard....... the walls in waiting area are nas …
andrea nicole
January, 2022
Google
psychiatrist was asked to prescribe a different medication since I'm deathly allergic to HCl that pharmacies won't quit giving me in my parixitene psych med I have to have and she replied I can write script for poraxitene without out HCl.. …
Chris Moore
Year 2021
Google
Staff works hard but clients sometimes present public problems. I was unhappy with the medication mgmt by then nurse practitioner. The pharmacy is excellent.
Just Audrey J
Year 2021
Google
The wait was crazy lol.. I arrived around 9am and didn't leave until after 430pm.. So just be prepared to be there a while.. I was a walk-in though..
Jose Espinoza
Year 2021
Google
Went for sons appt. Lots of mental health patients loitering in the parking area. I think they're going their best with the resources. Lots of caring workers and doctors. Noisy lobby with patients using speakers instead of putting phone to …
Chris Moore
February, 2022
Google
About what one expects from an underfunded public mental health clinic. Overstretched staff trying to serve a needy & demanding client load. The staff is made up of undertrained interns & highly experienced professionals. Intake staff & pharmacy staff all function efficiently & kindly in stressful circumstances.
Fee Ann
Year 2017
Google
Employees at this location do not care enough about the care of the people that are coming to this facility. I take my son to this location once every 2 months and the staff has no care at all about the patient only about getting you out of …
Sha St
Year 2018
Google
Horrible customer service. I got to the location at ten and was told that I need to pay my co-pay in order to receive my documents of care. They lost my records and my multiple case workers were trash. I was referred to several case workers …
Oscar Roman
November, 2022
Google
I was there yesterday. I don't go out for anything except for this place. They are letting people come in without masks. I was wearing a mask and still got sick. The lady taking my blood was on the phone having a whole conversation and …
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NEWS AND MORE

Read About The Latest News From Metrocare Lancaster-Kiest Mental Health Clinic & Pharmacy

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Jail Diversion for Misdemeanors Can Be a First Step to Improve the Competency to Stand .
March 1, 2023
PubMed
1 Dr. Obikoya is Medical Director, Metrocare Services Special Needs Offender Program and . Dallas, TX. kehinde.obikoya@metrocareservices.org.
Be Made Whole Counseling Center – Friendship-West Baptist Church
March 1, 2023
Friendship-West Baptist Church
Amygdala Hyperactivity at Rest in Paranoid Individuals With Schizophrenia
March 1, 2023
American Journal of Psychiatry - Psychiatry Online
Published Online:27 Mar 2015https://doi.org/10.1176/appi.ajp. . Division of Translational Neuroscience of Schizophrenia and Metrocare Services, .
Mental Health and the Covid-19 Pandemic | NEJM
March 1, 2023
The New England Journal of Medicine
Editor's Note: This article was published on April 13, 2020, at NEJM.org. Perspective. Mental Health and the Covid-19 Pandemic. List of authors. Betty .
After Shootings, Dallas Police Seek To Stop ‘Tough-Guy’ Mentality And Push Counseling
March 1, 2023
KERA News
John Burruss, CEO of Metrocare Services, a nonprofit mental health care provider in North Texas. A University of Buffalo study found police officers .
As contract expires Anson still searches for a fix to its EMS troubles – KACU 89.5
March 1, 2023
KACU 89.5
MetroCare Services has kept an ambulance and crew in Anson since the previous provider left abruptly. After years of patching together Emergency .
United Way of Tarrant County Announces Community Investment of Nearly $2.7 . – City of Arlington
March 1, 2023
City of Arlington
Veterans Fund · Community Learning Center Inc.: $53,535 · Lift Fund: $56,250 · Metrocare Services: $64,000 · nPower: $60,000 · Pathfinders: $51,215 .
Center for Children with Autism at Metrocare
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Autism Speaks
autism@metrocareservices.org. Contact: Brian Findlay. Need Personalized Support? Our Autism Response Team (ART) is specially trained to connect .
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. Dallas: Metrocare Services; El Paso: Aliviane Inc. Fort Worth: My Health My Resources of Tarrant County; Galveston: Gulf Coast Center .
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Metrocare Services metrocareservices.org. Pastoral Counseling Center. 214-526-4525 pccdallas.org/. Alcoholics Anonymous aa.org.
Data Quality Officer List
March 1, 2023
housingforwardntx.org
david.stucker@austinstreet.org. Catholic Charities. Jae Abebe . Always go to MDHADallas.org to get the . deborah.white@metrocareservices.org.

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