(3)
(92 Reviews)

McAllen VA Clinic (TX)

901 E Hackberry Ave McAllen, TX 78503

McAllen VA Clinic, in McAllen, is dedicated to providing a broad range of services, from detoxification to mental health treatment, and care for co-occurring disorders. They are committed to helping adults, and seniors navigate their recovery journey by providing a detoxification program, mental health therapy, and comprehensive care for those with co-occurring disorders. They offer a variety of payment methods including u.s. department of va funds for their services. The staff at McAllen VA Clinic is dedicated to providing expert care in a supportive environment.

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About McAllen VA Clinic Texas TX

What To Expect From This Facility

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What you need to know
Information & Directions
Overview of Services
McAllen VA Clinic Services

Details About Services Offered By Facility

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Type of Care
Facility Operation (e.g., Private, Public)
Payment/Insurance/Funding Accepted
Special Programs/Groups Offered
Assessment/Pre-treatment
Testing
Recovery Support Services
Service Setting (Outpatient, Inpatient, etc.)
Education and Counseling Services
Facility Smoking Policy
Age Groups Accepted
Language Services
Facility Type
Facility Vaping Policy
Ancillary Services
Pharmacotherapies
Treatment Approaches
Emergency Mental Health Services
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

McAllen VA Clinic Treatment Center Reviews From The Web

Read what people have to say
podsiquieres614
Year 2017
These amazing people rock. I was treated with the utmost respect furthermore; I recieved a true sense and spirit if my best interest being addressed. Keep rocking and rolling guys. Thank you so much!
Karen Hargis
May, 2022
Wonderful clinic; excellent staff and doctors. I am truly grateful for the compassion consideration and quality care. For a small VA clinic it’s clean organized and ran efficiently. Absolutely one of the best VA facilities I have experienced.
Luis Rosa
Year 2020
Dan Demonguiz HBA is a professional efficient and extremely helpful. He has a genuine heart for helping veterans. He is a credit to the organisation a go to person. Thank you Dan.
Rob Gilbert
Year 2020
Every experience I've had here has been great. Almost no wait for labs and nurses are very kind. The nurse I saw got my referrals for dental and ENT done very quickly. Keep up the good work. Thank you.
Mario De Leon
May, 2022
Great VA facility. Very friendly staff.
Peter Dennett
August, 2022
Great service and attention to your needs.
Jay
May, 2022
I recently began treatment at the McAllen VA and so far I've found the various staff members are more than accommodating. I only wish I'd come by sooner
J Rodriguez
Year 2017
You can't ever get a hold of the actual clinic by phone. I don't even know why they have a local number if it just directs you to the hotline. I transferred here and they forgot to change my address when I moved and my medicine kept going …
Albert Villegas
Year 2021
i recently moved here from houston texas McAllen VA Clinic is very very clean the staff is very polite and explains everything. …
Raul de la cruz
Year 2019
I am a regular patient with this office. The staff are great but way overworked. They always seem to be understaffed and that is due to the system not the employees. We as a community need to do what we can to make this program better …
Jennifer Martinez
September, 2022
Im soooo grateful for everything they’ve done even as a young Vet. I wish ALL vets (not only elder ones more young ones) get the help they didn’t know they needed. They found so much that I never knew about me & im incredibly happy in my life right now thanks to them! Thank you for all you do for us!!
Bob Schmuck
Year 2017
I have been to this clinic numerous times. It is hit or miss. Sometimes the service is perfect and other times it is like the one star posters describe in these. There is no consistency. I don't know if they deserve the minimun one star or five stars. I'll settle with 3 stars since 2 1/2 is not a choice.
Rachel Cano
Year 2018
I've been to this clinic on more than one occasion. I've done labs I've been able to reach people all the time over the phone. I've been to multiple appointments and not one time did I have any problems. I'll always be glad that Veterans …
G R
Year 2021
This would of been a 1 star but the problem I ran into got somewhat fixed. I recently became a homeless veteran not by choice but I am dealing with the cards that have been dealt. My assigned Doctor was fantastic and most of staff except …
Jorge Trevino
Year 2021
I've been very impressed with the doctors nurses and staff at the clinic. I can't say enough about the quality of care and the quick response they've provided for my medical needs. The politeness and kindness of everyone there is …
allan Lynch
Year 2017
Very pleased with the service I received as a walk in patient all test were completed on that visit. My only complaint is the length of time it takes to receive results from a CT- scan making a patient wait more than 3days for results I feel is cruel and unusual punishment. Allan Lynch RN Oncolgy/Hospice.
Raider Bo
Year 2021
*update- lots of changes over the passed couple years it’s gotten a lot better! …
David Uhlmeyer
October, 2022
98% of the staff are friendly and try to help. Appointments can take a while to get but they will try and get you seen somewhere else if it's too much of a wait. …
Roy Valadez
Year 2016
It is disheartening to learn of negative experiences that other Veterans have had. I feel most fortunate in that I have been treated for various maladies and I have always been received timely and have given the attention all Veterans …
James Williams
Year 2021
Been going here for 8 years. This time was to Labs prior to GP Doctor appt. They were busy considering the Pandemic and all. Masks are mandatory. Usually only Patient may come in. Glad they eliminated the Temperature Check at the door …
Alfredo Salazar
Year 2017
Been going to the McAllen VA for a year or so and haven't had issues with the behavior health department nor my team! I get my meds in the mail appointments are at a reasonable time!
Don Hart
Year 2020
Cardiac issues necessitated calling the Triage Nurse (Rachel) from 300 miles away. As a traveling Disabled Veteran Age 80 I was referred to Uvalde Memorial Hospital E R immediately! Dr David Blackburn was OUTSTANDING and the Staff were …
Stewart Smith
Year 2018
Went here 8/1/18 with terrible tooth pain. I haven't slept in 3 days now because of it. I've been throwing up most things I eat. The doctor wouldn't even see me and she diagnosed me over a chat with the nurse. Gave me ibuprofen and said if …
Jonathan Hargrove
Year 2017
I like the volunteers and some of the people around there like th clerks in the front. My doctor on the other hand is just to casual. The last two times i went in she didnt even see me. SHe hasnt checked anything that i have asked and just …
Johnny Dominguez
Year 2016
Went in as a walk in at 10am didn't leave until after 6. I went due to a extreme amount of pain in my knee. It didn't get addressed or anything instead got the run around. Now got a follow up in 3 months on something that doesn't even …
Cristobal Villalpando
Year 2020
I was told to go today to test for coronavirus when I got the nurse treated me bad she said my name was not on the list she was very rude to me I asked if I could speak to someone else and she said no that's why people are dying
David Lara Nunez
January, 2022
Why have a phone number if you can't talk to anyone. I'm at an emergency care need a prescription filled but they won't sent it . I need to take or sent it to someone so I need that contact information sent an MyVethealth message hours ago and no response.
Max Grubnik
August, 2022
I wouldn't even know where to begin really. Incompetence on a breathtaking level. Pray you don't get the green team. Thank you.
sub to im zytro
Year 2016
With new facility.. things continue as bad or worse. Customer care or satisfaction.. is definitely not a concern or priority.. wonder why so many Veterans give up and end up homeless or suicidal??? Here's your answer.. come in for …
Larry Depaulis
Year 2019
I’m a winter Texan and have been trying to get health care since August 1. Nobody seems to care here . I faught for this great country and feel I should be Appreciated and get the care I deserve. I’m at a loss what to do next. You’ll should be ashamed.
Roman Cadena
Year 2018
Worst va clinic in the history of worst va clinics:/ No one wants to answer the phones. I've been seen there but in order for me to get seen again I have to go in just to find out who my Dr is then I get to call and hopefully get an …
Joey Felix
Year 2017
It's a joke! MRI's still take 6months to get approval because they won't just give you a Fn waiver the doc last time I was there didn't even see me ... nor did even the Fn nurse!! My shoulder was screwed so bad I had my hand stuck in my …
Lloyd Burns
Year 2021
Made a mistake and forgot to order a perscption. I had just moved back to the Valley. This medication you can not quit abruptly. Promised me they would get it filled and call me. Still waiting. Had to go to Mexico to get a temporary …
Anonymous Moose
September, 2022
Made an appointment in March scheduled for September 8 2022 at 345pm Arrived at 300pm because the Marine Corps made me come to appointments early checked in with my assigned team waited an entire hour and didn't get seen they …
Frank Barker
Year 2019
Not impressed! Not the culture I am accustumed to at my home VA. The nurse was rude as if I was some how a nuisance to her. I was in a wheel chair because I could not walk due to surgery. After being bounced around for 4 hours I …
curtdawg
Year 2020
The pharmacy hasn't had a successful refill once for me. I've waited on average 2 hrs for them to fix my orders and have waited up to 6 hrs. They have attitudes too. I hate this VA!
Gzalez
Year 2019
There are a few dedicated employees here the rest are not interested in providing quality care. This place has forced me to be a VA refugee. Trust me walk away and get private insurance.
Richard Murga
Year 2021
They must have paid for all the good I retired 4 years ago haven't seen a doctor once changed at least ten doctors I never saw. Now my health is in peril and still no answer in sight I can no longer smell but worst of all I've …
Jesse Montelongo
December, 2022
They really don't help I went in to start the process to get benefits all they did is typed my info into the computer told me your in red team then they told I didn't qualify directed me to Texas veterans commission I contact them gave my …
Sandra Andrade
January, 2022
Tried getting help for behavioral health after just getting out the mental hospital and told me basically I would have to wait more then a month to talk to someone. The only way I could get help was to go back to the mental hospital!
Joaquin Jimenez
Year 2017
Very bad service this lady with the white team doesn't do anything she will just look into the computer screen and do nothing while patients are waiting standing up who knows maybe those patients have a bad back or knees or what ever but …
Noe Tisca
Year 2016
waited 5 hours for a 20 min consult some staff was helpful but mostly they act like if theyre doing charity work the actual dr was a joke yelling for nurses from her desk by their nicknames and joking with them when they actually showed up completly disregarding the consult.
stephan nieto
Year 2020
I have a fever today tried calling the phone number no one answered. I went in and got told they wouldn't see me as a walk In today because they're many scheduled appointments booked. I remember going in a while back to start my set up and …
Pauline Garcia
Year 2017
1. Came for a scheduled appt. It wasn't even logged & Dr is not even in. He's the one who scheduled & gave appt card. 2. They schedule appts without telling you & then mark you as a no show for …
Juan Villanueva
Year 2019
Beyond horrible customer service. I called to schedule and appointment and the girl was rude and you could tell in her voice she obviously doesn’t like her job. We were going over some dates for my appointment and she got frustrated and …
Magali Castro
Year 2018
First time visiting this place with my grandmother and I got to admit they have the worst treatment to some veterans there was a man in a wheelchair waiting to get called and when they did so the lady at the front desk came with the thing …
J G
Year 2019
Gold team check in took over 20 minutes to a winter Texan that Felt like discussing war stories and other irrelevant storied not associated with his health care. Very inconsiderate by both employee and old patient!!!!!
Kevin Weaver
Year 2019
I am very upset with this system. I am a Winter Texan I filled out proper paperwork as a Traveling Vet and am Service Connected. The first person for sign in was very nice. I was called for what I thought was my chance to be seen. Not so …
Josh Belile
Year 2016
I called to schedule an appointment no appointment available. Had myself transferred to the nurse and held on the phone for 45 minutes then they hung up after never answering the phone. I am livid. I have fever pounding headache for FOUR days and I just want some healthcare! � …
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NEWS AND MORE

Read About The Latest News From McAllen VA Clinic

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PrideVA is a Department of Veterans Affairs (VA) employee resource group for gender and sexual minorities, including, but not limited to, .
VA staffing shortages in the Corpus Christi area have created monthslong waits . a public affairs officer for the VA Texas Valley Coastal Bend, .
hungminh.le@va.gov. 2 VA Texas Valley Coastal Bend Health Care System, Harlingen, TX. PMID: 28235868 .
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