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(2.9)
(86 Reviews)

Katy VA Clinic (TX)

750 Westgreen Blvd Katy, TX 77450

Katy VA Clinic, in Katy, is dedicated to providing a broad range of services, from detoxification to mental health treatment, and care for co-occurring disorders. They are committed to helping adults, and seniors navigate their recovery journey by providing a detoxification program, mental health therapy, and comprehensive care for those with co-occurring disorders. They offer a variety of payment methods including private health insurance, and u.s. department of va funds for their services. The staff at Katy VA Clinic is dedicated to providing expert care in a supportive environment.

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About Katy VA Clinic Texas TX

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Katy VA Clinic Services

Details About Services Offered By Facility

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Type of Care
Facility Operation (e.g., Private, Public)
Payment/Insurance/Funding Accepted
Payment Assistance Available
Special Programs/Groups Offered
Assessment/Pre-treatment
Testing
Recovery Support Services
Service Setting (Outpatient, Inpatient, etc.)
Education and Counseling Services
Facility Smoking Policy
Age Groups Accepted
Language Services
Facility Type
Facility Vaping Policy
Ancillary Services
Pharmacotherapies
Treatment Approaches
Emergency Mental Health Services
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

Katy VA Clinic Treatment Center Reviews From The Web

Read what people have to say
Amy Flory
Year 2019
Google
It's usually good. WHEN I CALLED IN THE GUY DURING THE CALLED HUNG UP ON ME. I heard the phone be put into the receiver. I went to the office and they fixed all my concerns. Plus Far minus that they dont call u back when they r supposed too. Also phone line wait times need to be minimized. Wait times r far too long.
Yeimi Murillo
Year 2016
Google
Very polite and helpful! Staff was very professional. It beats going to the VA clinic out on OST both places try their very best to serve us.
Bryan Bell
November, 2022
Google
Primary care dr hasn’t seen me in a long time. Dr or nurse doesn’t return calls …
Lee Hall
August, 2022
Google
Went to VA Clinic in Katy to get new VA Health ID Card. first of all this place is way more than Clinic has three floors very nice and clean building. The best part was how helpful the lead clerk Tiffany was as she shared VA overview and best practices. Great experience.
C. T.
January, 2022
Google
Rather let you die doctor doesn't care to take notes and think your seeking pain meds. Thinking it's going to be coming to end soon for me
Bora Bora
September, 2022
Google
The majority of the 1 star are of the front/customer service that turned really bad in recent years. They weren't this way before. …
Jolene Qwerty
Year 2019
Google
A little touch and go but you will be seen... but not nearly as touch and go as the main VA. Wait times are only applicable to walk ins. Note that this facility in just a large clinic and they do not have an ER or a pharmacy. You're better …
Marco Ramirez
Year 2019
Google
1 hour wait as a walk in! Great job guys. I hate the Michael E. DeBakey hospital 3+ as walk in. 1 hour wait on a busy day I feel some hope for VA.
Amy
Year 2017
Google
Excellent fast professional and most of all helpful. The Veteran's Administration performs wonderfully despite the difficulty of managing and delivering care to millions in a million different illnesses. Don't believe the unceasing castigation hurled their way. See for yourself.
Make BeeLeave
Year 2016
Google
For the people who left bad of this place I would suggest they have never gone to a VA before and expected much more out of an OUTPATIENT CLINIC. This is not a 24/7 Emergency Room for you. This is an OUTPATIENT CLINIC that serves …
James Russell
Year 2014
Google
I couldn't believe I was in a VA facility. Spotlessly clean super short wait time new equipment and super friendly and caring staff. Excellent timely service. An appointment here actually means a scheduled appointment not just sit and wait for hours.
No Way
Year 2018
Google
I feel lucky! I absolutely love my Doctor at the (Katy V.A) the best I have ever had. I have also had to go to the debakey V.A downtown as well and I have had nothing but good experiences with the doctors and interns.
Debbie S
Year 2019
Google
I have been going here for several years now. I love both my doctors...my psych has even gone as far as calling me personally on a holiday to make sure I am ok. The staff is great...yes sometimes understaffed but overall good with me. Other than a mess up on my travel pay I cannot complain. Great job Katy VA.
Larry Gordon
December, 2022
Google
I went to the VA as a walk-in and haven’t used the VA service in years. I was seen very quickly and all of my needs were met and then some. Nurse Carter was nothing less than excellent! Team C truly cares about you. I’m looking forward to my visit at the end of December with PA Koval and Dr. Kodali.
DAVID COLLYER
October, 2022
Google
No wonder people don't want to enlist in military. Benefits are just not there for Veterans!
Jaleel Manns
Year 2016
Google
This clinic runs smooth like clockwork. I have NEVER had any issues here. The Katy VA Outpatient Client is a model for others worldwide!
Thrive Girl
Year 2017
Google
Usually the problem at VA medical centers lies with the receptionist staff. My initial physicians were fine. I would even give a 5 star rating if based on my initial physicians but the clinic moved the more knowledgeable and professional …
Jason Molloy
Year 2018
Google
This has been a pleasant change from my experience at Holcomb. The main location has improved since the 90's but the Katy clinic is still preferable.
Matthew Gifford
Year 2020
Google
Why are the phones always down. Even calling the 800 number with ext 11500 and rings and goes back to Houston. …
James Hudson
Year 2018
Google
This is a good clinic that is clean and well run. The vast majority of the people here are very nice and they work hard to help you. It is by no means a zero defect facility but no place is. Staff is generally attentive. I am glad this is my facility.
Jason Hough
Year 2020
Google
Just like any VA system I have had the pleasure to use this one is also a giant waste of time. If you're lucky enough to make it through to make an appointment after being transferred 10 times the earliest they can see you is several months down the road. Just go to the ER.
mayumi flores
June, 2022
Google
Nasty attitude from staff. Shame on you people!!! Lab personnel needs some customer service training ASAP. Please Medical Director do something about this.
Jagruti Patel
May, 2022
Google
Needs major improvement. Long wait for PCP appointment and unable to ever get a hold of PCP. Day of virtual appointment PCP was apparently out sick and staff didn't care to inform me. They rescheduled with another Dr same day but also …
Jude Romano
Year 2020
Google
Phones are always down!! When you physically show up at the clinic they tell you that your appointment is via phone call. They can call you but you can never call them. Waste of my tax dollars!
Phillip Oliveras
Year 2016
Google
Registration services was excellent but that is a far is all the help I got. Don't go the the clinic when you have a migraine. ( I needed an appointment to be seen.) I will try to schedule my migraines better next time.
Jess F.
Year 2019
Google
The facilities are clean and most of the staff is friendly which should not be confused with concerned. I have been waiting to be assigned a PCM for over 1 year now and today attempted to walk in for OBGYN concerns and was checked in to the …
Patrick Burt
Year 2021
Google
The office staff is unequivocally terrible! It is common practice for them to place you on hold or just hang up on you. You can certainly sense the office staff has no sense of pride in their work and just want to get through the day. It is …
Derrick Brown
Year 2020
Google
The quality of care provided by Katy/Houston VA is below par. Not necessarily the doctors but the office staff. Very unorganized in handling or even setting appointments or unknowledgeable of their job along with terrible service. Always …
Ken L
Year 2018
Google
They keep canceling my appointments and rescheduling for my service connected injuries no problem but not five in last 7 months. Labs schedule twice within 2 weeks why not just pull all labs in one visit? Telephone operator who hung up on …
Val
March, 2022
Google
They pick up the lines to hang up on you...? Do your job or quit. …
R Sond
June, 2022
Google
I’ve been coming to this facility for years now it’s the closest one to me so not much of a choice. The staff here is horrible I’ve never witnessed or experienced personally anyone going out of their way to help a veteran. Unprofessional …
Christopher & Tanya Seifried
Year 2020
Google
This does not pertain to any care received. I was never a patient with this facility. …
Sha Nice Baldwin
Year 2021
Google
If I could give no stars I would. The worst VA clinic ever. I gave them 2 chances and there wont be a third. I went there for back pain one day. I walked in. The walk in wait times are 2 hours. I left with a prescription for my back. At …
Leon Romo
Year 2017
Google
Today was the worst VA experience since using the VA system front clerk lady was too busy texting in her own personal phone during working hours to even look at me or help me out while standing in front of her then the doctor REFUSE to …
CynEd HG
Year 2019
Google
If I could put zero I would!!!! How frustrating it is to to know that the father I love is just a number at the Veteran clinic. He has been complaining of stomach pain . Yet the Dr blows him …
Eric Freeman
August, 2022
Google
Typical VA. Called 3 separate times to get results I needed for my surgical consult. Called when I made the appointment a week out and the week of and still no results. Now I’m at the appointment and was told there were no notes to my PCP for these results. If you can avoid the VA and get care somewhere else do it.
Jennifer Blake
Year 2019
Google
If you are sick and we’re lucky enough to get an appointment. It’s at least an hour wait to 4 hours. …
Felipe Gabriel
Year 2020
Google
Unless you have a doctor's appointment made you will not see a doctor bit a nurse. If you're ok with that Everytime you come here then this this the place for you. …
Lesta Remke
October, 2022
Google
Inattentive doctor when asked for help in setting up appts. No one here especially the patient advocates leaves a message on their voice mail to let you know when they will be out of office for 7+ days and no date when they will return! Talk about ridiculous!
F
September, 2022
Google
Just go somewhere else. Completely a waste of time. During my phone appointment my tire blew out. My doctor OFFERED TO CALL ME BACK AT A LATER TIME.. she calls as im picking my son up from school so i tell her its not a good time for me to …
Matt Malone
Year 2016
Google
8-4 are the clinic hours. That's a joke. I know banks that stay open longer than that. It's almost impossible to make it there if you have to work for a living. The slogan should be "We care for veterans except when it comes to caring for …
Trevor Oxnam
June, 2022
Google
Audiology has been horrible. Out of the 4 appointments that have been scheduled the providers callout for two of them putting me at the back of the line. Now after waiting another month for hearing aid fitment/replacement I will have to …
Danielle Hochstrasser (Danni Hook)
Year 2019
Google
Disrespectful staff at the check in desk...refuse to take my call! “May I put you on hold?” I answer “no I need someone to help me please” The woman who answered the phone gave me such attitude and refused to help me. Why? Your job is CUSTOMER SERVICE?
Robert Stevens
November, 2022
Google
Do not come here. They don't care you served your country. Its almost like they're punishing you for being a patient.
Elizabeth McChesney (XxlizabethxX)
Year 2019
Google
Fiancé is extremely sick so I drove him here instead of the downtown one. Knowing when he gets the flu his body doesn’t handle it very well at all not even taking Tylenol extra strength can stop his fever from jumping up and down from …
Brianna Torres
August, 2022
Google
I do not recommend coming here if you want to be helped. It took HOURS to get anyone on the phone to help my S/O while he was having stomach pain. Once we finally got someone they told us to come in and they did nothing. They said they …
Allen Reese
Year 2020
Google
I had a phone call from My doctor at the Katy VA clinic. The doctor was very professional he explained my diagnosis from my lab tests that was good I also told him lately l keep getting these chest pains. When I went to Myhealthvet.gov. on …
Tisha LeeAnn Esteves
March, 2022
Google
I hate even giving this facility 1 star. The office receptionists are extremely rude to older veterans. These men and women served your country and entrust the VA to take care of them! This includes all staff! Show them some respect …
David Hitz
Year 2016
Google
I have a bad pulled muscle and I am scheduled for 5 days out to see the primary care doctor. non routine issues shouldn't be left on hold like this... may have to spend extra and go to a local clinic....
David Jacko
February, 2022
Google
I have read about this clinic 2 years when i moved to katy. Almost EVERYONE said this clinic is TRASH. Wow after 2 years of dealing with this clinic I can say I STRONGLY AGREE. Not sure if it is just the employees that DONT CARE or it is …
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