(2.5)
(157 Reviews)

Hospital of the University of Pennsylvania (PA)

501 S 54th St Philadelphia, PA 19143

With Hospital of the University of Pennsylvania, located in Philadelphia, individuals can find solace in their expertly-guided detoxification services. They provide professional assistance to adults facing the challenges of substance withdrawal, promoting a healthy and safe start to recovery. They ensure financial accessibility through their acceptance of various payment methods including medicare, medicaid, and private health insurance. The proficient team at Hospital of the University of Pennsylvania ensures a caring and attentive environment throughout the detoxification process.

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About Hospital of the University of Pennsylvania Pennsylvania PA

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Hospital of the University of Pennsylvania Services

Details About Services Offered By Facility

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Type of Care
Facility Operation (e.g., Private, Public)
License/Certification/Accreditation
Payment/Insurance/Funding Accepted
Special Programs/Groups Offered
Assessment/Pre-treatment
Testing
Transitional Services
Recovery Support Services
Service Setting (Outpatient, Inpatient, etc.)
Detoxification (medical withdrawal) Services
Education and Counseling Services
Facility Smoking Policy
Age Groups Accepted
Gender Accepted
Language Services
Facility Vaping Policy
Opioid Medications used in Treatment
Type of Opioid Treatment
Pharmacotherapies
Treatment Approaches
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

Hospital of the University of Pennsylvania Treatment Center Reviews From The Web

Read what people have to say
ONWARII FULLER
Year 2015
I've been seen in the ER two times and never had any problems. The nurses understood that I was having difficulty and was extremely nervous and helped all they could. The Doctors seen listened answered any questions I had and saw that any …
RACHEL THOUGHTS
Year 2020
This hospital is old but clean. The staff was friendly and professional and happy. The guard at the door walked me to my appointment location. The smell of food cooking in the cafeteria was in the air. I had a nice visit.
Alyssa Mclay
Year 2018
After hearing all the bad I was skeptical coming here . But the treatment i received was very good my doctor my nurses were very helpful. I didn’t have a long wait long . I have to say I was very please with my services .
taliah azeez
Year 2019
Great third floor urgent/critical care doctors and nurses. During my stay with my sister the patient they made me feel like a human being not an object. Some of the doctors are amazing. One female doctor acknowledge that my sister was …
Deja Taylor
November, 2022
I came to the emergency room I was extremely sick for weeks no energy just tired and sick . I swear I left here Friday night after being seen they gave me some medicine and a breathing treatment and by Saturday night I was in the house …
Amina Mason
Year 2020
My experience at this hospital was wonderful. From the moment I walked I the door I didn’t have to wait which was wonderful and went to Triage immediately. My nurse Patrick (not sure if his last name) was so sweet to me and really reassured …
Darryl Bush
December, 2022
The staff there is nice it all depends on what time you get there
Terry Duke
Year 2018
Very safe and satisfied.
sherquenna fisher
Year 2017
Worst hospital I ever been to!! Staff and Doctors are unprofessional. Its extremely dirty in the ER looks like the floors never been mop. I have pcos I went in with stomach pains they gave me Dilaudid and discharged me I snapped "like how? …
J P
September, 2022
8+ hr wait for the ER…probably understaffed…had to leave staff that was their were nice though
Kelly cauffman
Year 2021
The people are generally very nice. Of course there's always a few who just don't care. The facility is nice but unfortunately they are just under staffed and they just have way too many strict rules.
Cynthia Greenwood
Year 2021
This hospital is horrible!!! Hopefully I will never ever have to return here. God forbid if you have an emergency you'd better pray someone even answer the call bell and that's even if the give it to you. I had to disconnect myself just to go to the bathroom.
Dorothy Copeland
May, 2022
I'm here now my mother had a fall. She doesn't like the food and she was cold last night. Her attending Dr is nice and so is the physical therapist.
Kamille Reese
Year 2019
Terrible hospital!!! They didn't put my sisters' IV in the right way. The nurses take a very long time to respond to their patients and you can barely understand what they're saying. A lot of those nurses don't know what their doing. The staff is rude. They stand right in front of the patients rooms and talk very loudly.
Sheila Grant
August, 2022
That is the worst hospital in the world I wouldn't send nobody there the secretaries and emergency room in the emergency room is horrible they have no experience with customer service at all they have no secretary experience you don't …
Annie Jackson-Tynes
Year 2019
The doctors are the worse. He diagnosed me something I do not have and I think that the doctors there just barely passed the bar and could not go nowhere else so sad. The security is yhe worse if I would see one on the street I know that I …
Matthew Tangerman
November, 2022
The worst experience of a lifetime. IV infiltration in one arm while a pump stands idle for hours on the other. No help to stop the infiltration for over half an hour even after directly contacting the staff. Understaffed undertrained under professional.
Nick
July, 2022
The worst the way they treat patients and others and doctors don’t care either here Patients falling and workers laughing and leave them there
moshe feinerman
April, 2022
They have hair in the detox food the dark skin counselor told me to get high to come back into treatment the detox doesn’t care horrible owner nurses half care only few actually care. Sad shameful program. They have nothing to do but …
J
August, 2022
This is how I feel from another comment "The people are generally very nice. Of course there's always a few who just don't care." Pushed the emergency call button 4+ times. No one came. I was holding the pain for 4+ hours
Brandan Bosques
April, 2022
I ran in here with my sick grandfather who was literally having a heart attack in the emergency room and asked if someone could help and the receptionist looked at me and said "So what you want me to do about it?" They have no regard for human life should be sued into oblivion and shut down immediately.
Snowkeshia Valentine
July, 2022
This place is horrible. Don't go here if you're in emergency they will wait untill it's too late mark you as dead and send you off. When you need your medical records they deny you after they gave you brain damage by letting you lose …
Maria Lynn
Year 2019
I was in the crisis center. Me along with at least 5 other people were there for over 12 hours waiting and being told continuously by the staff that we wouldn’t be getting any updates. On a Saturday they had one nurse and one doctor. If …
Medeneh Reese
December, 2022
Very unprofessional I won’t say everyone. It wasn’t organized waiting room over crowded people sleeping arguing . Healthcare workers on their phones laughing among each other. Didn’t feel like they cared about why i was there .
Ashley Padgett
June, 2022
I went in the emergency room and I got there at 5pm nobody never seen me all of the employees was sitting around talking amongst themselves. It was flies everywhere. The house keeper was sitting in the room when I got there eating and …
Jay
July, 2022
Went to have fluid drained from left knee yesterday afternoon . Was highly DISAPPOINTED when told they couldn't do it then given paperwork with Dr's outside that could . The reason given seemed so unrealistic. Since I've been coming to …
Mindy P
Year 2019
If I could give 0 stars I would. If you want a good hospital go to Pennsylvania Hospital or really any in Philly as we have such wonderful hospitals in the area. This is not one of them! I can’t believe they even allow it to be open! 100% …
Lekeisha Lewis
November, 2022
Worst hospital ever waited litterly 5-6 hours in waiting room and not to mention waited 2 hours to be called in to see what was wrong in my opinion they need to just shut it down � …
215ari
Year 2015
It is now April 2015 and this hospital is still the worst by far. I recently went there again to the emergency room and some of the staff are very lazy have and attitude as if they don't wanna be there unprofessional and even rough with …
Carolyn Bunch
November, 2022
It takes 10 minutes to answer the phone to contact a Patient; does anybody work during the day or at night as Customer Service Representatives?
Kaitlyn Lindsay
July, 2022
My mother was sent to the emergency room via 911 ambulance.. she wasn't admitted until the next day around evening.. she was doing okay able to talk I don't know what happened around that time yesterday until today but she is in critical …
NewStyle Modeling
Year 2019
My nephew died at this hospital the same day of arrival . They are unable to handle emergency situations properly Mercy hospital has the most untrained staff in history. They have a long record of unprofessional care. They service mainly African American neighborhood. Please avoid this hospital at all cost.
liz
Year 2020
on 7/9/2020 took my mother for a doctors visit trying to make our way back to where we entered got lost went off the wrong floor which was "MEDICAL BUILDING" around …
Ameenah Muhammad
Year 2016
2016...Only a few had professionalism within this hospital totally a thumbs down to the fact that they only visit a patient on hourly bases and seem to not do much dont allow children or babies to see their love ones...they need to make …
Young BOI
Year 2019
A very shamefull Hospital. Recently I went there twice because my doctor gave me a referral.. the first time I went to get an X-ray for my hand and the second one is for my eye I am a deaf person I can communicate with people with sign …
Tiaa “Nubian Love” Nubian
May, 2022
As I'm laying in this bed now I'm being denied medication for extreme pain after miscarriage. I'm just being discharged with no help after an inexperienced nurse hurt me with one of her tools then blamed it on me. The f-in nerve!
Darius Johnson
Year 2020
Do not go to this hospital for ANY REASON they will not help you at all I went due to me having breathing issues and light headedness. They gave me a ekg and had me open my mouth to see if I was dehydrated.. then they said nothing was …
Shaliah Williams
Year 2017
Hospital is the worst hospital I have ever been to. Im only 20. I went there for acute kidney failure and they were only worried about my bladder and getting a cather in after I said it hurts mto stop I dont want it. The staff sucks a lady …
Khalul Bey
Year 2020
I came to this hospital for a severe headache I was experiencing the doctor told one of the nurses to put raglan in my IV bag. I started convulsing and my heartbeat was beating extremely fast. I screamed at the nurse to take it out and she …
Corinne Germanotta
September, 2022
I have only ever heard bad things about this hospital including abuses by doctors nurses social workers management and other staff from countless neighbors over the course of years. This place just causes trauma.
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NEWS AND MORE

Read About The Latest News From Hospital of the University of Pennsylvania

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. transitioning the building from the former Mercy Philadelphia Hospital. . on the PHMC Health Network, please visit phmchealthnetwork.org.
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Address: 501 South 54th Street - Philadelphia, PA 19143. Phone Number: 215-748-9391. Website: http://www.mercyhealth.org .

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