(2.1)
(36 Reviews)

Hiwassee Mental Health Center (TN)

940 S Ocoee St Cleveland, TN 37311

Hiwassee Mental Health Center, in Cleveland, is dedicated to providing a broad range of services, from detoxification to mental health treatment, and care for co-occurring disorders. They are committed to helping adults, children/adolescents, and seniors navigate their recovery journey by providing a detoxification program, mental health therapy, and comprehensive care for those with co-occurring disorders. They offer a variety of payment methods including county or local government funds, community mental health block grants, medicare, medicaid, federal military insurance (e.g., tricare), private health insurance, state corrections or juvenile justice funds, cash or self-payment, state-financed health insurance plan other than medicaid, state mental health agency (or equivalent) funds, and state welfare or child and family services funds for their services. The staff at Hiwassee Mental Health Center is dedicated to providing expert care in a supportive environment.

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About Hiwassee Mental Health Center Tennessee TN

What To Expect From This Facility

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What you need to know
Information & Directions
Overview of Services
Hiwassee Mental Health Center Services

Details About Services Offered By Facility

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Type of Care
Facility Operation (e.g., Private, Public)
Payment/Insurance/Funding Accepted
Payment Assistance Available
Special Programs/Groups Offered
Assessment/Pre-treatment
Recovery Support Services
Service Setting (Outpatient, Inpatient, etc.)
Education and Counseling Services
Facility Smoking Policy
Age Groups Accepted
Language Services
Facility Type
Facility Vaping Policy
Ancillary Services
Pharmacotherapies
Treatment Approaches
Emergency Mental Health Services
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

Hiwassee Mental Health Center Treatment Center Reviews From The Web

Read what people have to say
Samantha Abernathy
October, 2022
Can someone help me in the right direction? Not from here and looking for help please..
Jenn Wilson
Year 2016
I've had both good and bad experiences. For me it depends on who you're seeing. Unfortunately the lady I usually go to just left so now I'm thrown into someone new and this will be my 4th in under 2 years so I'm looking into other facilities. I need consistency. The one actual doctor is great though.
Tammy Roads
Year 2020
I've only ever had 2 problems here therefore only 4 . The second problem is 'no longer with us" so it's a moot point. I highly recommend them if you need mental health assistance …
Amber Bettis
Year 2019
Staff is amazing and willing to work with you if you have no insurance very understanding and compassionate. Just be prepared to wait! I bring a book or something for my appointments. Even through the wait time I still recommend.
Laura Jean
Year 2020
This place has been so helpful to me. I go back in the room no less than 5 minutes after getting there which is great.! They call to just check on me. They’re truly great people!
Megan C
Year 2018
I seriously have to wait over 90 minutes to talk to my doctor every time I’m here. They have horrible time management and obviously our time doesn’t matter to them. If this wasn’t my only option for care with my insurance i would avoid this place completely.
Robin Jones
Year 2021
I would like to make a complaint about Susan Taylor she works for hiwassee mental health & also works for the Bradley county jail in the medical department & disability. This past Thursday 4-22-21 we spoke over the phone about my client …
Dia
January, 2022
I’ve gone to this office for years. It’s never been the greatest but they helped me. My average appointment before the pandemic lasted up to three hours. Then my med provider quit and I was transferred to an antisemitic paranoid male …
Deborah Bunetta
September, 2022
My son has been going for years they use to be helpful not anymore . They use to also work with family members and listen to concerns. Not anymore. They won't even let me in the front door. They are using the hippa law to avoid talking to …
Thomas Duncan
Year 2019
Seriously waited 4 hours in the waiting room with an appointment! I showed up 15 minutes before my appointment out of respect for others time but the Dr didn't show the same courtesy and I waited over 4 hours to see the dr!Other patients …
Becky Patterson
Year 2019
Staff needs time management training Nothing worse then being in a waiting room with people who already have anxiety and depression. Just sets them up for the day. There has to be a better way with …
Tatiana Lee
Year 2021
The new med doctor Jason Peters took me off of the medicine i’ve been on for a long time. I told him they worked and he still took me off of them. considering switching Doctors because of this. He doesn’t even know my back story he …
Kristie
Year 2019
They don't care about helping people & so they don't help. They don't do their jobs but rather stand around not working as they complain in front of patients how much they dislike their jobs and can't wait to leave. Counselors don't always …
Maggie Thorndyke
Year 2020
This place is a joke they tell you your kid needs to take meds then after a year he doesnt go to school so they take his meds away instantly and expect him to be stable .who does this to a kid with atleast not weaning him off his meds or …
Jessi Jeffery
Year 2020
Unless you have a empty schedule expect to sit most the day. It's bull when you call to set up a appointment the phone says the person at 05050 is unavailable and the mailbox is to full to leave a message. I have gotten this message for …
Pluto Connolly-Brown
Year 2017
Would give negative stars if I could!! Tried to explain being transgender to one of their psychiatrists she asked if i was a h*rmaphrodite! That's a really really awful slur for tons of people! Asked me really gross bigotted questions! …
Michelle
Year 2020
Avoid this place at all costs!!..The most inept staff I've ever came across and I'm 53/yr/o. I lost my longtime caregiver due to retirement and she saw me since '09. They NOW said I had NOTHING on file and was starting new (after waiting …
Colt
November, 2022
Dr Gilson is a decent guy and Mrs Suzanne is a great help. But honestly Hiwassee doesn't take their patients seriously most of the time. A person could open their soul to the therapists and only bots and pieces are even acknowledged. Also …
Mary Chaney
Year 2021
Getting an appointment is like cutting teeth you can never get thru to a nurse i was cut off from meds thought i would have a heart attach before that was put on bipolar meds for adhd its a nightmare David the counselor was the …
1patric1
Year 2019
i had to wait 3 hours 3 HOURS! in the lobby to see my doctor but my doctor is so nice!! in my opinion i think have one of the nicest doctors doctor gilson!
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