(3.8)
(37 Reviews)

Hines VA Aurora CBOC (IL)

161 S Lincolnway St North Aurora, IL 60542

Hines VA Aurora CBOC, in North Aurora, is dedicated to providing a broad range of services, from detoxification to mental health treatment, and care for co-occurring disorders. They are committed to helping adults, and seniors navigate their recovery journey by providing a detoxification program, mental health therapy, and comprehensive care for those with co-occurring disorders. They offer a variety of payment methods including medicare, federal military insurance (e.g., tricare), private health insurance, state-financed health insurance plan other than medicaid, and u.s. department of va funds for their services. The staff at Hines VA Aurora CBOC is dedicated to providing expert care in a supportive environment.

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About Hines VA Aurora CBOC Illinois IL

What To Expect From This Facility

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What you need to know
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Overview of Services
Hines VA Aurora CBOC Services

Details About Services Offered By Facility

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Type of Care
Facility Operation (e.g., Private, Public)
Payment/Insurance/Funding Accepted
Special Programs/Groups Offered
Assessment/Pre-treatment
Recovery Support Services
Service Setting (Outpatient, Inpatient, etc.)
Education and Counseling Services
Facility Smoking Policy
Age Groups Accepted
Language Services
Facility Type
Facility Vaping Policy
Ancillary Services
Pharmacotherapies
Treatment Approaches
Emergency Mental Health Services
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

Hines VA Aurora CBOC Treatment Center Reviews From The Web

Read what people have to say
Nina P.
Year 2016
George Zang
March, 2022
ronald ruetsche
Year 2021
Trish Kranz
Year 2018
My husband gets great care here.
Bob Bennett (VideoPapa)
Year 2020
No long waiting if you have an appointment. Friendly efficient and courteous staff have always served my medical needs.
Bruce Jones
Year 2019
These guys have always done well by me.
Tim McDonald
Year 2019
This is a great facility with very hard-working compassionate staff. I'm proud to have them take care of me!
Gary Nelson
September, 2022
Always helpful!
Marti Shirley
Year 2021
Wow everyone was so professional courteous and kind! They were efficient organized and attentive to my personal history. I highly recommend this location to everyone!
Rogelio Esparza
November, 2022
Amazingly awesome
Philip Terry
Year 2020
Jack Bequick
Year 2021
Do not listen to this person below about Aurora VA Clinic. The staff here works very hard only to get curse out yell at and belittled by horrible people like her. She is a mean person. She belittled and say very harsh words to a staff member who is also a disable veteran and did not care.
Billy Marr
Year 2019
Krystal Perez
Year 2016
Great care.
FEEL AWESOME
Year 2018
Jorge Morales
Year 2019
Great doctor and nurses. Nurse who draws blood gets it right the first time all the time.
Jeffrey Donelson
Year 2018
Great friendly knowledgeable staff love not having to drive to Chicago
Donald Young
Year 2018
Great people they really care and treat the veterans with respect.
Andres Perez
Year 2017
Great service hard working people.
Joseph D. Gutierrez
Year 2019
Great staff at this clinic site. The medical treatment is excellent and the counseling staff is outstanding
mjpg115
September, 2022
I have been to the VA enough times in the last 27 years to know that if you complain about anything other than perhaps the care your doctor has given you because to error is human then its you . You are the problem.
Jordan Anderson
Year 2020
I have had nothing but absolutely excellent service. I have never waited more than 15 minutes as a walk-in and overall I've never been at the facility longer that now 1 hour total.
John Kramer
Year 2016
My experiences at this location (maybe 10 or 12) have always been just fine. I've never had more than a few minutes wait and I've always been treated well better than a number of private waiting rooms I've been in over the years.
Bruce Jones
Year 2019
Seems like every time I’ve been here everybody has treated me nicely. For me it is easier than going to Hines.
Kenneth Periman
Year 2019
Kristin Loos
Year 2020
Admin team is terrible. Nurses and doctors are helpful and seem to care.
Mark BrownLow
Year 2018
John lacey
Year 2017
Always been very good
April Welch
Year 2013
Ernest Feret
September, 2022
Anyone actually know the number to this place? The dialed number just gives you the Hines general menu. I sometimes need to call to schedule or reschedule an appointment or recently I got a surgery and needed to get the stitches out and I …
Megan Drake
Year 2019
Exactly what you'd expect from the VA.
K Jaff
Year 2016
Horrible customer service! Disconnected me twice. Very rude on the phone and the music on hold is the most obnoxious I have ever heard. It sounds like an ice cream truck. It really needs to be changed along with the attitude of the employees.
Danielle Delaney
Year 2021
I’m a disabled veteran and haven’t been able to see my doctor for over a year... And still waiting over 5 months to get a call back from patient advocate..
Tom DeLine
Year 2020
If you have ever been to the Illinois DMV and wanted to be treated the same exact way but by health care "professionals" this is your place.
C Rose C
Year 2019
My parents are in their 80s. Mom called to make an appointment with the audiologist for my father's hearning aids and someone named Louwanda (spelling?) answered the phone. My mom has called everyone Hon since I can remember. She made …
Scott Glover
Year 2015
Slow slow slow. Slowest place I've ever been. The system crashes a lot. Just another "great" government building "caring" for their vets. Walls are so thin that I can hear what is going on next to me (ie: ssn dob and other personal info). …
Sarah Kalis
Year 2020
The entire VA system is a terribly broken system that employs the least compassionate people ever. 22 a day is 22 too many because they refuse to listen and help.
Kristen
August, 2022
Van
Year 2021
As a disabled vet I use the VA a lot. The docs there have always helped me and are willing to listen and it beats going all the way to Chicago.
AndyS 67
September, 2022
Awesome medical staff. The young man checking us in needs a lesson in phone etiquette. Was on his phone on a personal call with the speaker on. Really. Come on man. The supervisor needs to correct this issue.
Bradley Altom
Year 2019
I tried therapy with one of the counselors had been going for a few months. I brought my family in to a session and when we got into the room the therapist talked down to me / at me in such a rude and disgusting manner for not completing …
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