Dr. Candace Thompson is great. She really listens to what you are saying to her. She works with you to find the right meds. The receptionist ladies are very friendly and professional so is the nursing staff. The pharmacy staff is very …
I am a patient and I can't ever get any answer on the phone. I have been trying for over a week. I can't leave a message on the appointment line since the voicemail is always full. I left a message for the nurse. No response. I don't want …
I have taken my mom to this facility and had very good service when we had an appointment. but I have been trying for weeks now along with walgreens and primary doctor to get a refill for her medication and a appointment and the phone just rings with no answer please please let me know what I need to do.
Love my doctor... she always listens and takes my concerns seriously... but the staff... they can NEVER seem to answer the phone. And if you are lucky enough to be able to leave a voicemail; which is also rare they don’t get back to you for at the least a week-two weeks.
This place helps a lot of people! Derrick Meadow is a down-to-earth doctor great to visit with.
Dr. Fu is one of the best psychiatrists in the city. He's thoughtful thorough and listens completely. He's yet to be wrong about diagnosis medicatons dosages etc in the 4+ years I've been seeing him. The only complaint is they are just …
Dr. Sun is wonderful. He remembers his patients even with the large number of patient's he has. Be prepared to wait for your visit. Bring something to read or do while waiting. Due to the different problems each patient has some times he …
I absolutely love this office. Everyone here is so professional and yet still so compassionate. I've been coming here for years and wouldn't dare do anywhere else. The staff is amazing. And my doctor Dr. Akin is the best! He always …
I have been a patient of Dr. Saini for years and at my last appointment in December 2021 my appointment got mixed up and Dr. Saini wasn't there the day I went for my appointment in which I was so concerned I wasn't going to be able to get …
I have been a patient of Dr. Saini's for 15 years. I understand many people are not happy with how busy and crowded the clinics are lately. However I would never go anywhere else. I have trusted my mental health to Dr. Saini and have never …
I have been attending this facility for close to a year as of now and I must say this place definitely and truly treats its clients with the highest and utmost respect. The entire staff overall are excellent professional and are ALWAYS …
I just want to go ahead and say thank you for Healthquest contacting me after my original was not good. They not only made me realize how Healthquest in general is ran and set up. But also they helped me completely. I want to say …
I took a love one to this facility and the staff were very friendly. My love one’s Psychiatrist is Derrick Meadows. He listened and seem to know exactly what my love one is experiencing. He quickly change my love one’s meds and gave us great hope. Very knowledgeable and experienced. So thankful God put him there!
I was referred to healthquest by a friend. I had been trying to get back on my medication for bipolar disorder. I couldn’t find a facility that could get me in quickly and accept Cigna. Health quest got me right in. NP Madison Pettigrew is …
I’m currently completing my externship at the Health Quest administrative building and it has been great! Mr.Reggie Glenn is so informative as well as supportive in your career goals. You really acquire very valuable information and …
Speaking with Madison Pettigrew has been a very enjoyable experience. He was funny kind and relatable while still being both helpful and professional. He even went as far as complimenting me on my knowledge of pharmacology and use of …
I am about to call in an report this office because my meds was stolen out my mailbox that I no longer live. I called mpd because that's a Federal crime. I was told to call the office for y'all to verify my prescription but I was told that …
I had my first appointment on 4/12. Was told to show up at 7:30am for an 8:00am appointment. They wouldn't open doors till 8:00 am. I did not see the nurse practitioner till 8:45. I was prescribed a new medication and had a horrible …
I have never felt so disrespected until todays experience I had with the staff they hung up on me after waiting on hold for 30 minutes and CVS pharmacy it's sad how unprofessional these employees are trying to make like they don't have all …
I will never go back there ever again ! The first visit they were very nice. 2nd visit the staff was rude! Tiffany Trowels was the practitioner I was seeing. She made me feel like a Guinea pig. Trying all different medications. I called …
I'm 49 years old and have seen many doctors in my lifetime Dr Saini and his staff take #1 on my list of the most unorganized uncommunicative and disrespectful clinics. You will wait three hours to be seen for 2-5 minutes at the most. If …
I'm new to Memphis and I have to admit this has been the worst experience I have ever had with this staff. My appointment was on Monday. I realized Tuesday that my medication was the wrong amount. It is now next Monday and still no …
My doctor is awesome however the call center is rude and could careless about people that call in and need help. They need to go work where they aren't dealing with people that have mental issues. So I only recommend Amanda Woodall to see period.
My experience has been extremely exhausting. I have recently started treatment for a severe mood disorder and have been completely abandoned by the staff and doctor. On my first visit I received treatment and everything was fine. The issue …
Not my cup of tea since my original doctor left. They'll hang you out to dry especially if you've had a family emergency and haven't been able to schedule a follow-up. *Update* Got a call from an operations manager he claims they have …
The entire atmosphere of this office is rude. It begins with the receptionist as you walk in the door and continues as you get your blood pressure taken. The nurse practitioner was very kind and professional. Due to the rudeness of other office staff I will not be returning.
The only good things about this place is Doctor Thompson and the nice older gentleman at the pharmacy with the young lady who usually works with him. Other than that they never answer the phones the customer service is awful. Doctors are …
This place does not provide care services for patients they are a prescription provider only & do not properly do that. Multiple times refills have not been properly sent in to pharmacy the nursing staff is non-responsive and the Doctor …
1. Which doctors at which office is confusing to figure out: I've seen my doctor's location been listed as one location but distinctly know I went to the second location to see him after being rerouted. I'm still confused. …
Horrible at answering the phones and returning voice-mails.
Trying to get a refill is a complete headache and you end up completely out of your meds which is very dangerous. …
I always have an appointment and have to wait for adleast a extra 2 hours before I get called to the back to see the doctor. There's no point in having an appointment if I'm gonna have to wait 2or3 hours. The place is pretty clean and all.
I am reading because after phone calls with them I am having some red flags. First I had to call many times as they neither answer the phone nor let it go to voice mail. It just rings. …
I have been seeing Dr Saini for some time being a psychiatric business you would think the staff would be a little more considerate of the patients. They are so rude inconsiderate very unprofessional. When.i have been for appts I have …
I stared seeing a Dr. here in Oct. 2020. I've been so frustrated as I call several days in a row that I don't have enough medicine to last until my next appointment. The menu that says press the number to leave a message for her her name …
I think I have a pretty good and experienced doctor. However I’m used to when the doctor says “I’ll see you this time next week” In my mind he’s booking it for me so I have forgotten a few times to book the appointment before leaving …
My experience with Healthquest began late last year. During this time I generally preferred telemed appointments over in-person appointments due to the COVID pandemic. In person appointments with Tiffany Trowles have been outstanding. …
A lady came in and had driven miles to come to this office. The lady at front desk looked at her insurance card and told her it wasn’t going through. The lady then asked why? The lady said she didn’t know but to call the insurance company …
After only a cursory evaluation my son who has been diagnosed with paranoid schizophrenia easily persuaded Mr. Meadow to prescribe him Adderall. My son has a dependency problem with amphetamines and Adderall had been specifically …
Again giving this business 1 star is too many and is not warranted. I feel bad because I feel as if I’m being dishonest and misleading giving a 1 star rating to Healthquest Cordova but you’re prompted to give at least one star so please …
Go somewhere else if possible. You’re going to be waiting on your meds anyway might as well wait to be seen by staff that actually takes your mental health seriously. I’ve been waiting since December 16th for pharmacy to refill my meds and …
