I have to say I was in this hospital months ago. I’m so happy I was taken there the doctors listened and staff. The other clients were amazing and we shared a lot during groups. Instead of being in hospitals like I was thanks to first …
I was here in 2018 and really think highly of the staff and the food was good and the groups were good thanks for helping me!
Out of many hospitals my son has been at this one was by far the best one ! The pagoder side was amazing! Dr G called and informed on my sons status even on his busy schedule. Natasha Joanne Jen and Beverly among others helped so …
The staff at Haven were completely professional but so much more. They were kind positive and empowering! The 3rd Floor Adult unit poured their lives into me and after 8 days I left Haven ready and grateful to live. Perhaps it was …
So very disappointed with the communication provided to family members during this process. We have struggled for years trying to get help for my mother in law and due to laws we faced many barriers. We though when we finally got her into …
Can’t complain got the help that I needed. Nice staff for the most part their always feeding you and giving good advise and there for you when your having a bad day. I have been in worse places.
Terrible communication with staff. Nicki called for my sons history all pleasant. I thought wow these are wrong. I let them know when i was available to call.entire time i received 3 10 second voice mails.could never get them …
I have been an employee at haven for a few years now and I honestly can say that I love my job. I think it is great to see the improvements the patients make from day one to their discharge. The teamwork and support I get from my co …
There is an air of dispassion false communication and uncaring among most of the staff. They do NOT put patients first or consider supporting the patients' families. DO NOT BRING YOUR LOVED ONE TO THIS FACILITY!
They don't follow their own rules they have on their site for when and how to call people staying there. They say friends and family are important but cut us off from talking to our loved ones!!!!!
this place is hell on earth. staff is a bunch of rude people. ppl on maintenance medication for asthma were ignored for 2 hrs waiting for their rescue inhaler i know it happened to me. they put everyone on the same mental health …
this place is terrible. Their website says "We are dedicated to partnering with individuals families and communities to improve the lives of patients through the delivery of high-quality specialty behavioral health services." - But they …
This place should be condemned! This place could not be any less helpful for patients dealing with mental health issues! It's gloomy it's understaffed and it literally smells like someone's sewer has backed up into the building. The smell …
Update (10/06/22) - After nearly ten attempts and a month later the Pt Advocate finally returned my phone call to inform that none of the three grievances I wrote made it to him and that the hospital will not be responsible for my lost …
Worst and unsafe mental facility ever. Place should be shut down. Staff is also unprofessional. My daughter felt the environment unsafe. A guy will expose himself and told the doctors and staff. They did nothing to address the incident.. …
Honestly they don't even know who is who there. Caseworker insists I requested meetings that I never did. Can't get name straight or correct. Was told they don't fill out FMLA forms for caretakers. I have a hard time believing any …
I was there maybe 6 years ago...and i just read all the and comments of people....wow they are dead on. Its so sad that 6 years later nothing has changed. Haven?!!? Seriously?!!!? U really dont see how ur nurses treat the patients. …
It was kinda like jail. Had heavy duty wire on windows. You were watched 24 hours a day. Every 15 minutes. Even at 2 am someone shined a flashlight on you. I promise you. You really won't be able to sleep. The food was nothing to brag …
Extremely nice staff and knowledgeable doctors! Great food and plenty of it!. There are 2 reasons this did not get 5 stars and that would be the horrendous wooden beds an the fact that they do 15 minute checks 24/7. It is hard enough to sleep in there let alone someone shining a flashlight in your face every 15 minutes.
This place has some great staff that do care but unfortunately is stuck without some basic things ppl need even in a mental health facility like the ability to go outside. also weed should be aloud if medically prescribed.
My son is currently admitted at this hospital. He been there since Friday after 4pm. Yesterday was when we finally got some information on what is going with our son. I don’t understand why a person that apparently is suffering and severe …
Place is ok if u dont have serious mental problems. Only see dr maybe 5 min never even told anyone anthing about why there ect.. but they have plenty to do to keep u busys and they have some of the greatest nurses abd techs. And have really good desserts lol
My son signed himself in for help and we realized this place was not right for him. The place was more like a prison than a place to help someone with dealing with a death from seeing a sibling suicide. They never informed him to sign a …
Absolutely a lovely place to be. The rules are strict and you'll be restricted a bit but the care they provide is top notch. I really believe my life has changed for the better thanks to this hospital. The groups are awesome the food was …
Definitely to be avoided at all costs. I have a family member there and their experience mirrors the under mine. Huge focus on drugs and the doctors will even resort to threatening patients with jail if they choose not to take …
Did not provide basic hygiene supplies. Refused to call a doctor when my partner complained of chest pain.
family member was recently discharged after repeatedly telling them she was still suicidal. she is the same as before she went in. they didn't give her her meds for the first two days in there and did NOTHING to prevent another suicide attempt. I really hope I don't lose her due to their clear negligence
FYI- most of the negative are being declined to be shown by Haven.
I would give this a ZERO stars this company website states “Outcomes are better …
Had to beg for medication and the staff had a problem with that. Had to beg 5 times a day at least to get a shower. The staff blame you if you don't take one and force you to stay longer even if the staff are the exact reason you can't …
Haven housed my brother for a month. They gave him the wrong medication before he got out and he had a mental break down within a week of him leaving. They do not have a genuine understanding of how to help people. He has been there 3 times and after each time he quickly spiraled into an unstable mental state.
Haven was one of the worst experiences of my life! The staff took my journal and allowed the patients to read it and they passed it around to all the patients. I heard the patients reading aloud my journal and every time I got close to …
How does a person end up worse than they were before getting treatment? Send them to Haven and find out. Nurses don't give medications on time and when the patient asks for it they get ridiculed and belittled for asking. Nurses argue with …
I have just been released. On top of being there with another patient who should not have been kept with other people I also wasn't given all of my valuables when I left. They acted like it was all my fault when they forced me out the door …
I’m not sure where to start with this but I was at this facility visiting my girlfriend over the weekend and was appalled over some of the events that were occurring. First she is gluten intolerant and I overheard staff making fun of her …
If I could give this place a 0 I would. And BTW before I wrote this I tried calling the number they provided and NOTHING rang once and went to voicemail. PLEASE PLEASE PLEASE DO NOT SEND ANYONE to this facility. Went to visit a …
It was almost 4 years ago when I stayed here. This place was absolutely horrible. I have type 1 diabetes and celiac disease so I need my proper insulin dosages and a gluten free diet. Well I still remember my stay from here very vividly …
Most incompetent employees that thrive on doing more harm than good for any human being with a mental struggle. This is long over due.
My family member was in there recently for care nurses doctors no one talk to the family the wife anyone very seldom was any information given there was no family counseling there was nothing told about what was going to take place at …
A NIGHTMARE! Stall communication consistency and ethics are all TERRIBLE. There is nothing professional about this facility. If you're just looking for a place to sleep and eat then its perfect for you otherwise I DO NOT RECOMMEND THIS PLACE.
Dangerous hospital! I was there for an acute state of major depression and was on a unit with felons (forensics). Soo scary! Dr. Eluri gaslights and tries to disorient you more than you already are while in a fragile state. He tries his …
