(2.9)
(157 Reviews)

El Paso VA Medical Center (TX)

5001 N Piedras St El Paso, TX 79930

Nestled in El Paso, El Paso VA Medical Center provides comprehensive care for those dealing with substance use issues, offering both detoxification services and treatment for co-occurring mental health illnesses or serious emotional disturbances. Their focus is on empowering adults, and seniors on their journey towards balanced health. Various payment methods are accepted at El Paso VA Medical Center including Federal funding options, federal military insurance (e.g., tricare), and private health insurance to support accessibility. At El Paso VA Medical Center, the expert team is dedicated to providing quality care in a compassionate setting.

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About El Paso VA Medical Center Texas TX

What To Expect From This Facility

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What you need to know
Information & Directions
Departments
Overview of Services
El Paso VA Medical Center Services

Details About Services Offered By Facility

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Type of Care
Facility Operation (e.g., Private, Public)
License/Certification/Accreditation
Payment/Insurance/Funding Accepted
Special Programs/Groups Offered
Assessment/Pre-treatment
Testing
Transitional Services
Recovery Support Services
Other Services
Service Setting (Outpatient, Inpatient, etc.)
Detoxification (medical withdrawal) Services
Education and Counseling Services
Medical Services
Facility Smoking Policy
Age Groups Accepted
Gender Accepted
Language Services
Facility Vaping Policy
Ancillary Services
Opioid Medications used in Treatment
External Opioid Medications Source
Type of Alcohol Use Disorder Treatment
Alcohol Disorder Treatment Drug Sources
Type of Opioid Treatment
Pharmacotherapies
Treatment Approaches
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

El Paso VA Medical Center Treatment Center Reviews From The Web

Read what people have to say
Travis Rice
December, 2022
Occasional issues with appointments but other than that the staff and physicians who work here are very friendly and helpful.
Mark Bolduc
Year 2019
The VA Pharmacy does a good job of filling regular monthly mailed prescriptions. It could improve on walk-in wait times. If they could get the walk-in down to 30 minutes or less it would be a great benefit to all veterans.
Special Edition
Year 2018
Been a patient here for over 20 years. The care I’ve received here is why I’m still alive. They have always been attentive to my health needs. They have never hesitated to send me outside the VA to receive medical care when they can’t. …
Bobby Roth
March, 2022
Best VA health care in Texas. I miss this place so much now I am in Temple TX VA and it's the worst. Literally they are responsible for some much mental destruction in my life over the past year just trying to get services.
Krystal P
September, 2022
Dr. Hernandez (women's clinic) is the absolute BEST primary care provider I have had at this VA! She genuinely cares about her patients and is very quick to put in referrals for your treatment needs. She even works on the weekends at …
Melody Westphal
Year 2020
I have been going to the El Paso VA for over 10 years. I love it. I've only had one issue with a doctor and it was taken care of immediately by the patient advocate. The only time I've had a long wait for an appointment is when I cancelled one and had to reschedule. Everyone is friendly and helpful.
DAVID Jackson
Year 2021
I went in the ER with a problem. They did a great job .The issue got refered to the GI department. Where they took care of the problem. They removed the obstruction from my throat and two pollaps. They found the reason for the why this is …
SERGIO BARRIGA
September, 2022
I went to get my need it vaccinations It was fast and great service.
Ryan Vigil
Year 2020
I've always had good experiences here. You now check in at the front to your appointments.
Ramon Rodriguez
Year 2018
I've seen other VA hospitals and so far this one is ran well it does have issues like any other hospital and need improvement in the pharmacy and specialist departments. It takes too long to get your meds so I just have them shipped to me. …
Sam Stipe
Year 2019
Love the El Paso VA. The women's clinic new NP my nurses and front desk staff (Andrea and Debbie) are all amazingly friendly and incredibly helpful. When I was assigned to team C I was treated fairly but the veterans in the waiting …
Kenneth Scillieri
March, 2022
Worst health care system in the U.S.. Very unprofessional personnel I've tried to use them several times with no luck. I would rather use civilian health care than die here. The people here couldn't care less if you died!
PJ Ryan LCSW
Year 2018
People complain but I get 100% better care than my civilian wife gets in town (and she has good insurance). I love the integrated care everything in one place drop off my prescriptions …
Richard Rubio
November, 2022
I have tried to change my provider with my designated team unsuccessfully. By far he has been the worst doctor I have ever dealt with
liang chen
September, 2022
The 5 stars only for Mr Frank Borjon idk about anything else in this hospital but if ur trying to get ur va disability done plz go with him. He’s professional polite and helpful he saved me so much time. I really appreciated his help.
JMc Honeycutt
April, 2022
Now that I have experience with the El Paso I've updated my Rating. ODDLY there is no highway signage for this VA and the Method of entry is a byzantine maze. They are being short staffed and their facility is the total pits (thanks VA). …
mike becker
Year 2019
The care received is always great but when you pass the security gate they SHOULD have a sign directing you to the building you need to go to because there is an Army Hospital as well as a VA Clinic. So people new here are wasting time driving around looking for where the VA Clinic is. Easy fix!
Keira P
Year 2017
Theres a very interesting store thats like a mini px in the bottom of the hospital. Why someone would buy a 55" tv at a hospital is beyond me but pretty nifty regardless
V Bailey
Year 2017
My husband has been trying to get his VA claim going and they continually loose his paperwork and they take forever in getting things done. Last year it was filed or so they said now he has to start over again with everything. Why is this …
Armand Fritz
Year 2021
Not much I can do as a South African that has lived and worked in America. I was truly astonished at the foul treatment of veterans in general. The way Jose’ Olivia was treated was purely evil. If the courts will not deliver justice then i truly hope those officers families outcast them and they are fired
Ernest Zabala
September, 2022
Pure Junk! Most medical staff there are 100% idiots that will never work in any other medical facility. 100% VA shitbags they kill and make Veterans suffer!! Written by an army cav scout and California state firefighter/EMT.
Zak Gress
Year 2021
representative of the plodding bureaucracy designed to drive helpless humans to despair no one knows what they are doing or can answer any questions. I recommend circumventing this establishment at any cost. Underfunded mismanaged and …
Charli Barraza
Year 2021
RUN. Move to another city if you have to. DO NOT SEEK CARE HERE ESPECIALLY IF YOU'RE A WOMAN VETERAN. Your health isn't even a consideration to this place or their people. I'm beyond fed up. …
Leo Adams
January, 2022
The system and process in place at the El Paso VA Medical Center for pharmacy prescriptions is BROKEN. I was in their parking lot… on the phone for over 20 minutes and no one answered the phone for me to inform them that I was there per …
Albert Meisenhelder
October, 2022
They just don’t seem to care from what I’ve personally seen they schedule appointments 90 days out in some cases I think it’s a tragedy and a shame to neglect american veterans I also think they need to either open more facilities and hire …
Ivette Jasso
Year 2021
How sad on this momentous day that I write such a terrible letter to the Federal Government. But my husband may die from the lack of attention care and ambiguity over benefits so I have no time to lose. …
Bobby Bays
Year 2021
What's the point if having a VA benefits office here if it's never open. Yes you can speak to the 1800 number but that has been worthless been trying for 4 months to get 1 form filled out and signed for my dad applying for medicaid and they …
ASHLEY ALVAREZ
Year 2020
I cannot believe these people that are employed there and with their terrible attitudes! I have never dealt with so many rude people in my life. I took my grandfather and my goodness the way several employees talked to us disgusting and …
Keith Miller
December, 2022
When a specialty provide decides to retire it is their specialty staff's responsibility to reassign all their patients to a new provider. Patients shouldn't have to continually call to request this multiple times only to hear "we are …
Tracy Walker (PhD Tracy Walker)
Year 2019
I had a VA appointment today. They are very big on patients making their appointments on time and to never be a no show. The va contacts the veterans in 4 ways so that the patient does not forget the appointment. Annoying automated phone …
Becky Hernandez
May, 2022
Why you all just plain rude? The guy in the HR office all I had was a simple question! You alone reflected the attitude of the VA atmosphere as a medical professional you treated me so rude I can image what a toxic environment it must be to work there.
Francisco Jimenez
July, 2022
I just had to say this is the rudest young lady (in her early 20’s) at the reception desk. The date is 16 June 2022 around 12:24 in the afternoon. She wasn’t this way to me but I’m setting here and I can’t believe how she is speaking to the …
Israel Sanders
October, 2022
Without exaggeration the worst medical facility I've ever had the displeasure of working with. I have long documented sleep issues / PTSD. I'm currently stuck with Dr. Rodarte. I say stuck because I have attempted multiple times to change …
Jamika McKinney
Year 2021
I wish I could give no stars! The pharmacy is horrible & rude as ever. Driving 30 minutes to the pharmacy just to wait 3-4 hours for medicine is ridiculous. Then when after dropping off my medication the pharmacy filled it but didn’t send …
Monique Chavez
Year 2021
If I could give 0 stars I would. Can’t see a dr in person for months still haven’t. I get people are scared of covid but maybe you should reconsider fields if you can’t see your patients face to face. They told me twice they referred …
RC Chavez
December, 2022
It's a shame when you go to the c pap clinic ( in lab) and you have to tell the provider to put on her mask when she's up in the patients face explaining the machine.. and the provider said she's already gotten covid few times.. what's …
Agent
Year 2020
I've been dealing with them for years now and they have never given me a reason to believe they are there to do anything but get me in and out as quickly as possible and keep me juuuuuust satisfied enough to think they're actually helping. …
BRITTANY PENN
Year 2021
My husband and I have been here in El Paso for only a year. We have tried multiple times for him to join this VA clinic and your team keeps saying he can not receive benefits! He has gotten benefits at 3 other VA clinics. Your workers are …
cody creager
October, 2022
Been waiting over a year to be seen for sleep apnea and they doctor calls in the day of the appointment and travel won't pay me for the two hour drive. Took the day off from work and drove for no reason. Can't say I'm surprised.
DUSTY Dinkleman
Year 2021
Corrupt! The director is the most corrupt! He's having extra martial affairs with his assistance he solicits employees to goto his bar that he owns so he can make money he covers things up the bar he owns over served someone that ended …
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