This company is very disorganized and VERY UNPROFESSIONAL.Customer service is extremely horrible. Getting in contact with the doctor is next to impossible. Sends wrong medication to pharmacy STAY AWAYYY! I am reporting them to BBB! They …
This facility is the most unprofessional place I've ever encountered. They consistently make you wait 1 1/2 -2 hours past your appointment time. Their response is always "we're sorry the doctor is running behind." Seriously EVERY time. …
This is a terrible mental health care provider. The staff are cold and non caring. Therapist missed my appt another therapist was unprofessional
This office is run by a group of incompetent employees. Please stay away!!!
This place is absolutely terrible. It has been 3 weeks now trying to get a medication authorized. The pharmacy and insurance have reached out multiple times. I call literally everyday and it's impossible to get someone on the phone. You …
This place is good for me in particular. I go in get a signature for a prescription and walk out. If you want any psychiatric care beyond that find somewhere else to go. And if you want what I want you better have an hour or two to wait even with an appointment
This the worst place ever. If you love your love one and you do not want to see them and your love ones suffer. Plz do not let them go to that office. Now a day everyone is using Covid-19 as excuses. Patients have been neglected and delay …
Unprofessionals. Wait for the appointment 3 months 30 minutes before the appointment I received a message confirming the appointment saying that I need to log in 15 min before. …
WORST medical care ever! - THIS DESERVES ZERO STARS but did not have the option. …
I BEEN COMING HERE PRETTY MUCH FOR 10 YEARS .. IT IS ALWAYS REALLY BUSY IN THERE BUT I LOVE MY DOC. TAHESHA SHE IS AN AMAZING HARDWORKING PROFESSIONAL AND VERY UNDERSTANDING I FEEL VERY COMFORTABLE WITH HER .THANK YOU
I truly believe compass health care is the programs From primary doctors to psychiatric pain management and therapy CYNTHIA CONSEILLANT IS THE BEST THERAPIST EVER!!!! So supportive understanding knowledgeable just fantastic can’t find …
My experience has been good so far I've been going here for about 2 1/2 years now. I had to go through different meds to finally get to a good place but that's expected. I was set up with a great therapist. Covid did make everything a …
Seems like most people with bad experiences are quick to write here about Compass Health but what about those of us who have actually had a great experience with this practice? …
I would give "0" if I could. You can hold for over an hour on their phone lines transfer you from department to department. You have to verify your information every time you are transferred. Doctor doesn't call when scheduled. They …
This clinic is sucks from the receptionist to the supervisor that’s is neverrr available to the Doctor. this is so sad. It seems like nobody care about the patients. Come on do your part. Help help help help............ …
I would never recommend this place to anyone. It has now been the third time that someone has booked me for an appointment improperly and therefore I was never added to the doctor's calendar and was never called. They schedule follow up …
I’d rate it a zero if i could.. ghosted by the whole company after a month. Greer was sweet but ghosting a client with no explanation is disgusting.
If I could give half a star I would. They have personnel in a clerical position only speaking with and dictating to patients whether or not they deem their circumstances to be dire enough before contacting that persons physician. I find …
If I could give this place a 0 I would but sadly I can’t. They’ll leave you on hold for hours ask for a call back number and never call back! They truly don’t care about their patients. Made several appointment on the phone and online and they never call. Don’t come here if you don’t like your time wasted..
If I could rate this organization with zero stars I would. My entire experience with them has been a cluster--ck! I waited for a call all day on the day of my initial appointment and never got the call. When the appointment time passed I …
I'm very disappoint with the staff and Dr.
I will be filling a complaint with HIPPA due to my information being shared with my work place. …
Incompetent staff....can't seem to make our appointment right. Patient portal for appointment doesn't work.
Just getting through to someone is almost impossible. Your on hold for so long they offer to take your number so they can call you back. Lol! They never do. This is not or anyone in need of serious or immediate help.
Made an appt. had to call 4 times because doctor never called me and still never received a call. If you are seeking urgent help or help at all even please do not waste your time contacting this facility.
My is going to sound the same as all the other one star here. This place SUCKS. First I had an appointment with Dominique Alfaseer & without even talking to me she told me I was clinically depressed & qualified for …
NOT happy with this doctor Dr. Watnick or the way Compass handles its patients. Refused to speak to me about my child in advance of our visit only had someone else gather information. Very short with me on the phone when I asked if …
Save yourself the extra pain and find another clinic. I have never met such rude and unprofessional office staff. They called to confirm my appointment in the middle of the working day and even though I called back over 4 times during …
I really don’t ever leave bad ANYWHERE but this place is so unprofessional and unorganized. Do yourself a favor and don’t even bother. You have to jump through hoops to speak to a doctor and half the time they don’t even call you …
Terrible experience with this company. Very poor customer service and follow up. In addition they kept my financial information On file without my consent and charged me without asking beforehand when I don’t have a co-pay at all. Im now …
I should have read the. I had a virtual appointment and they failed to meet with me. A virtual appointment! How hard is it to do that? And I've been trying to contact them for the last hour and a half without any luck. They don't …
They are awful. The employees are unprofessional rude & can't even perform their jobs. Policies in the office change at the drop of a hat. It sad that this is the only choice we have from the insurance. You cant even call the office your call goes through a call center.
I would also give "0" stars if I could. Not only they take ALL your information but also you have to wait HOURS to get someone on the line to give them all your information AGAIN. ALSO THEY STEAL YOUR CC INFORMATION! I had given them TWO …
They deserve a 0 - spent some of my time yesterday giving personal info insurance info AND a credit card # for a copay to a patient assistant yesterday to be ghosted by a doctor this afternoon. Did not receive the call I was supposed to. …
Dr failed to send in routine prescription to the pharmacy after my appointment then failed to send info to insurance for authorization. Delayed the entire process by over a week. If you need routine medication this is not the healthcare …
FALSE CLINICAL NOTES!!! I made a new patient consultation appointment for my daughter and never made it in due to hurricane Dorian. The following month I received a statement from her first visit?!!! She’s never been seen!!! So I called and …
From the start this company has been a huge disappointment. Everything from the appointment scheduling process to sending prescriptions to pharmacy has been problematic. I would definitely NOT recommend Compass Healthcare Systems to anyone ever!
Had a phone appointment set for my son I went online paid the copay and never received a call. Emailed no response. I requested a refund…. No response. They are clearly thieves and I wish I had read the before paying them.
Had an appointment for my daughter this morning no call no message no nothing we called to check and we were told they were 1/2 hour late. After over an hour we call again demand to speak to supervisor and we are told doctor we have apt …
Had my first appt today Dr called i answerd but to.late left a msg that she would call bck... still waiting Received a text that I would get a call between 6 and 630. thats ok i find a diffrent Doctor. i will be calling my Insurance company tomorrow. mot good.
horrible doctors horrible service...find a better dr...
Horrible service never call back they don’t care about there patients
I chose to give this company a try despite their because I figured "maybe they've figured out scheduling better maybe its just one of their certain offices maybe since its virtual appts it will be better." …
I had a meltdown 2 weeks ago and called compass health for help. Left a message for the person on call I cried into the phone the new pills Dominique(Lexapro) gave me was giving a reaction. I did not receive a call back. Compass health …
I have never given a bad! Ever! But this is the most unprofessional place I have ever come in contact with. Multiple no shows from Doctors and counselors. Unacceptable
I have to say I am beyond disappointed in this poor excuse of a health system meant to help those in need. As a psychologist I have never in my life witnessed such unprofessionalism and disregard for patients. I have tried to facilitate A …
Absolutely unprofessional! No Drs available. Students and PA only! They don't answer phone calls. Never go there. The worst environment for mental health care.
I just got to say it’s been three weeks of me trying to virtually see a doctor . They never reached out and when I do call back to see what’s going on they will transfer me to a ph student and ask for me to get a prescreen done which I …
DO NOT GO HERE! Its a company w no regard for the patients! I had an appt which i called off work for and no one called! It’s obvious why so many horrible things happen in this world because the so called mental health industry is full of companies like this! STAY CLEAR OF the COMPANY AND ALL PHYSICIANS!
Doctor never showed up for my virtual appointment and I never heard from them afterwards. Do not waste your time with these people.
Dominique Alsafeer ARNP.. very very unprofessional. Wanted to push a medication i was not comfortable taking. And then continue to say.that she can sit and prescribe medication all day but if was not going to take it..got upset and …
