I had the chance to come here and I was serviced by samantha the nurse who was very professional and overall made my Exp an excellent one. Andreina the receptionist was very helpful and friendly as well. Overall good place and good service.
Love this health facility
Medical staff is very professional
Social Work dept is great
Staff and doctors have always been past exceptional and catering!
Staff was very polite and friendly. The waiting room had lots of seating available. I just moves to the area so I was happy to learn that they also have pediatrics across the hall.. A dentist upstairs and a pharmacy upstairs aswell. So convenient
The best chase brexton location nice and kind bilingual personal nurses and Doctors. I visited Columbia center Mont Vernon and I prefer 1k% Glen burnie more that 4 years visiting Glen Burnie even when I moved I prefer drive even 40mnt. Now I live close to Columbia I keep driving to Glen burnie.
The doctors are very compassionate and professional. Love the center and its clean environment .
This place is nice to me I never had any problems at this location
I can't wait till people were really nice and understanding
I have been coming to the Glen Burnie office for two years now and I was so pleased with my choice of physician. Starting last year the phone system is exhausting. I have to call one line to get to talk with the glen Burnie office every …
All the service is much better faster and kinder I loved the service the access to the very large parking lot …
Great clinic overall literally has everything in gb office blood work ordered-can do it need a pcp-bam you got one women's health obviously buy literally a one stop shop and docs are caring and listen to all your concerns/worries …
I've never had a problem here. Its convenient and I can get my blood work done in the same office. I do with their pharmacy had better hours though (Also FYI the pharmacy phone tree was broken last time I called it and I don't know if they fixed it but it just sent me in a loop instead of redirecting my call)
The receptionist was polite and we were called back to be seen on time but the fact that I wasn't allowed to accompany my husband into the doctors office was ridiculous. My husband wanted me to accompany him in the room but his doctor …
The social work department and labs are really nice but the pharmacy is one of the worst I've seen. I've been trying to stick it out with them for almost a year now but every single time I go there's a long wait and they mess up my …
They are the absolute worst. It seems like they only want to service the Hispanic patients. Every time I come in I get dirty looks from them. And the doctors seem to be grossed out with my child?? Why are you a pediatrician if you’re grossed by a child?? I wouldn’t recommend this place to anyone
They don’t answer the phones first and foremost no matter what time of day it is. The elevator inspection date was 5 months ago and it’s very dangerous as it goes up and down with no type of sturdiness. The receptionist are rude for no …
They don’t pick up the phone at all it’s impossible to make an appointment I used to have a very nice professional doctor but she is not longer working there the doctors nurses and receptionists are rude and unprofessional. Overall this place is the worst I don’t recommend it at all
They left me in a room for an hour and was NOT busy I honestly think they forgot me until I went out and said something they also never got in touch with me to let me know my medicine was at the pharmacy weeks later...
They rescheduled me a week ago because they overbooked my appointment time would fill out my paperwork and mail it. For todays appointment they lost my original paperwork for school so I'm glad I brought a copy. Now this 2 weeks later I had …
No one ever answers the phone so you can make an appointment!! I was on hold for 30 minutes!!! Steer clear of this place. They do not care about your well being!!
They'll schedule you for 820am and send you a dozen emails and texts telling you to show up 15-20 minutes early but they won't even let you on the 3rd floor until 815am... Don't waste your time showing up early.
Online say that you can walk in and they will help you get insurance. Nope! they ask me if I was an American citizen and then was told that they only help people who don't have papers . And handed me piece of paper with a phone to call.. which was no help because the mail box was full.
This place is the absolute worst. Receptionist are VERY rude. Good luck getting appointment i have had six appointments canceled after THEY gave me the appointment. They will switch your doctor and not tell you. On top of that the doctors are RUDE. Zero stars
PICK UP THE PHONE ATLEAST!!!
It is impossible to make an appt here just no.
Was told last minute to come here to drop off paperwork at the 3rd floor. Called the office to see when I could drop it off because I have a 5pm flight. I could come in any time before lunch or after 1pm. …
Receptionist are the worst not friendly at all and provide horrible service. They are very rude they should be more helpful
EDIT: fixed typos
The doctors and lab techs are all very kind! I'm usually a hard person to stick …
Receptionist are the worst not friendly at all and provide horrible service. They are very rude and lack any respect for the patients that come in. I also never get to see the doctor either. It feels like the people who work there are very incompetent.
So today was my first visit and I had an awful experience. I checked in online the day before my appointment so we won’t have to wait long. I was 20min early before my appointment but still had to wait for 1hour to get in and after that I …
Terrible people terrible place
The dentist and receptionist were rude and unprofessional. I will never go back there. 0 zero stars. I have never been treated so poorly before in my life. Shame on this office. I don't know how they are even allowed to be around other …
The doctors themselves are ok when in person the receptionist are nice as well. But over the phone the 2 words sums them up "RUDE & UNPROFESSIONAL". My biggest complaints are 1its nearly impossible to get a real person when calling it just …
I normally go to the Charles st location but this location was the only one with an appointment!! The women at the 1st desk was soooooo rude!! She’s only nice to people of her same race(Hispanic)!! She made me feel so uncomfortable!! I …
I was told over the phone that they accept my insurance and that I could fill out a form when I arrived regarding my pay stubs as I don't receive them physically. I was told while there that my insurance only offers a discount and that …
I’ve been coming to Chase Brexton at this location for about a year now. Chase Brexton advertises itself as a trans-affirming healthcare facility but in reality it seems like it’s only the doctors who receive any trans-specific training …
It was great for a while. My dr was nice and I got my meds on time. I don’t know what happened. They don’t answer the phone when I call and my dr hasn’t refilled my prescription in over a month. I’ve even gone in and asked about what’s …
It was worst experience in my life with financial counseling at glen Burnie. I was there at9:10 and my appointment at9:00 a lady who work there she refused me. I had to wait for more than hour like she is ignoring me I strongly suggest not go there with that financial consulting
Make sure you check the website to see if they're open. They send voicemails out on days they're closed saying prescriptions are ready for pickup. Took off work early to pick up and it was closed in observation of the holiday from yesterday. (That's totally fine just maybe you should put that in your message)
My doctor denied me my medication because I did not want to come into the office during the pandemic. Without an inhaler I can't breathe so I had to switch to a different practice and report chase brexton to the health department. I usually …
Charged almost $200 for a five minute visit the doctor looked at me wrote her diagnosis on a scratch paper and told me to wait out my symptoms. When I called to speak with the billing department they were dismissive and would not clarify …
Doctor Tammy is great but it’s everyone and everything else that just plain terrible. No one picks up the phone for a solid 20 mins I came in a month ago and they took blood but never was told the results I called two days ago and was …
Doctor(PR?) was kind. Nurse was a very nice person. Get there early to stand and wait 15min for the one receptionist(she wasn't rude just not...efficient quick worn because employer short staffs?) Visually clean. Clear schedule post …
Horrible!! You can never get in touch with anyone over the phone and they do not return calls. If there was a "0" stars option I would of chose it!!
How are you gonna take peoples temperature but not wipe it down before you go to the next Patient? Is Covid19 a joke to your nurses?
I am a new Patient who is pregnant and I been waiting over a month for my appointment. This morning I received a voicemail saying that I need to reschedule my appointment which was suppose to be today because the dr is not in today. My …
I arrived at 11:10 but because of the Covid procedures I did nit get to the desk until 11:11 which caused my appointment to be cancelled. I will look for a new pediatrician.
I did not like this place
I do not recommend making an appointment here. They have the rudest scheduling department I’ve ever come across in my entire life in any medical practice or other wise. Honestly the women who work there should be fired. Each one who I talked to morning or night was absolutely nasty with attitude and overall apathy.
