I was looking up the phone number for Bon Secours and saw some of the ratings people provided and wanted to provide my positive experiences over the years. …
My name is Kevin Donnelly and I was on vacation in Port Jervis from Indianapolis IN when I suffered a COPD exacerbtion and went to Bon Secours via ambulance from my hotel. I started my visit in the ER and was transferred to the 3rd floor …
Recently had outpatient surgery at Bon Secours. I was very impressed by the high quality level of service and care by all the staff from admittance to nurses to OR staff. I am at home recovering and want to extend my appreciation to all that assisted me
Sent in 5 years ago by good Sam on false assumption/diagnosis. Doctors knew I didn’t have any reason to be there. Legally I had to stay the 4 days before they could release me. They told me I was merely just overwhelmed and frustrated. The …
This hospital has improved alot over the years. A friend of mine received no help whatsoever at ORMC Emergency room but then came to Bon Secour who identified the problem immediatley performed emergency surgery and saved her life. If …
I recently stayed here overnight and had an amazing experience. The nurses and Dr. was very attentive passionate caring and concerned. There was a nurse named Kim Connie and Donna who went above and beyond to make sure I was comfortable …
I recently there for mental health /detox staff are really decent ppl
Good at dealing with alternative solutions in some serious situations
Caring and uplifting folks who care for ppl in distress …
I spent some time in this hospital in 2020 and they all did an amazing job.
I was admitted from the ER needed services from the OR CTscan 3rd floor a …
I took my daughter to the er for drug issue at the end of February. The staff was amazing they were very respectful to both me and my daughter and did everything they could to make us both comfortable. They were very caring and have been …
I was admitted to the ER recently due to pretty serious side effects from a COVID vaccination. They treated my situation with urgency and were very thorough. Everyone was friendly and professional. We recently moved to this area and I honestly don't think I could have received better care. Thank you!
I was in this hospital last wednesday and had the best experience i have ever had in a hospital. From the admitting desk she was very nice and fast. When I got to the surgical floor the first nurse i had was Lisa she coudln't have been …
Went in with my 16 year old who had fallen and got a laceration in her forearm. They cleaned it all up. Proceeded to tell me they were going to glue it; that's what they use rather than stitches. Apparently it is a faster method …
Worse hospital ever. Wife in heart failure waited in er for over 3 hours before being seen. It should be called a self healing hospital where you sit in the waiting room till you recover on your own. Then leave on your own and still are billed. Should have 0 stars.
Absolutely wonderful emergency room!! We are out of towners and had to bring our toddler son there in the middle of the night with an ear infection. In and out in under 1 hour on a holiday weekend wonderful and friendly staff all around. Can’t say enough great things
Attentive professional caring. Thank you to all—-Those of you who work in housekeeping lab respiratory and pt therapy radiology dietary and of course those I. The unit— care partners nurses case managers and physicians; you are …
Dr. Leno and the staff in the ER were great! Their professionalism and expertise were so appreciated. We were almost 2hrs away from home heading toward a family vacation spot when we needed an ER. The ER wait was less than 5 minutes and we …
Excellent Hospital and Staff And Administration. Dr. Kwon is the best doctor/ surgeon. Connie is my favorite nurse’s aid on the second floor and Kathy is the best on the third floor. Kim is a phenomenal nurse on the second floor and …
Not a good experience at all from the moment we arrived. Asked for a wheelchair for the patient not able to ambulatory. We got no help getting her in to the chair like it was the person's first day at work. After getting inside and checking …
Extremely professional and caring ER. I don’t understand the negative except that people must have unrealistic expectations of emergency rooms where triage must be performed. Our experience from the security guards to the front …
Rn declared my diagnosis while I was still on ems stretcher. The doc just followed her lead. I knew I needed a lab value since this has happened in the past. Refusal today labs having my IV blow and xray refused to stop causing the dye to infuse into my skin
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Great staff. Especially the guy in Radiology Mike Z his name is I believe and the nurse Lisa and the guy who took my blood. Amazing. I don't care who says what. Bon Secours is the best hospital ever. And the ONLY one I go to
Staff was inconsiderate and incompetent. After receiving a laceration on my calf that went all the way to the muscle and needed 88 stitches the nurse expected me to just walk on out of the hospital without any means of taking the weight …
I had brought my daughter to honesdale hospital and it was a disgrace. They held my daughter for 29 hrs no help nothing they wanted send her 5 hrs away for no reason I demanded she be moved to bon Secours in NY and they refused until I got …
Suffered a terrible knee injury at Skyzone. Could not bear any weight on the knee without the entire knee collapsing to the side sending me down. Went to Bon secours ER. They did xrays and I was examined by dr. Fosuhene. He handled and did …
I had received the vaccine and days later developed serious thyroid disfunction that I never had before. I was seen twice here and let them know I was having a hard time financially even with insurance. I was advised to apply for …
The nurses are nasty. It's Christmas eve never been here really before I want to know about my brother's condition and they act like I'm annoying them. Like I'm sorry you have to work I've had to work on holidays previously I know it sux …
The worst hospital. I brought my husband there for detox and mental health. We were told that there was no beds.. we understood that. However he needed help for his withdrawals..He couldn’t walk from anxiety and shakes.. he had to …
This hospital is absolutely terrible! We walked in and the security guard and receptionist were sleeping! Absolutely awful! We were hear for my mother for her gallbladder to be removed. She was having stomach problems for days. When she got …
This hospital is horrible. The 5 star are fake- hence the names of the people leaving the! Save yourself & go to Orange Regional no sense in adding unnecessary frustration to your issue by going to this hospital.
This is the worst hospital I have ever seen and been check in to. The waiting time is at least 2-3 hours on a busy and a non busy day. The Staff is rude and talk behind ur back constantly the doctors miss idgonose all the time. I'm so upset …
This Port Jervis hospital boasts national awards and recognition but is run by the most shameful administrators and management. A total disgrace to the staff of competent and dedicated front line professionals that provide treatment. …
If I could give it a negative I would. I have never in my life been so disgusted with the staff of a hospital. I know my child I know when she’s not herself and there’s something wrong. We were seen at around 9am they didn’t take any …
If I could give this place a zero I would do not bring your family members here..my grandpa came to this hospital with altered mental status and they admitted him for a uti..every time I’d call they wouldn’t answer my questions they would …
I'm in the emergency room right now and the desk nurse is rude and nasty and uncaring
2022/09/14 At 4:00pm my ward was on the third floor. I asked a staff member in a red uniform for two glasses of water. Her service attitude was very poor. After I went back to the ward and waited for an hour the water did not come. I went …
Most Er staff were great . My dad arrived by ambulance around 4 am . After many test were run it was determined that he had a couple of stones lodged and infection . He would need to go to the OR for a procedure which I went up stairs …
Absolutely worst experience we've ever had in a hospital. We were out of town on vacation with a sick child - they had no idea what the problem was and after 5 hours of waiting around the ER they decided (without talking to us) that they …
My 12 year old had a simple outpatient ankle X-ray while at summer camp. No radiology report came back to camp with her just a disc of the image. I had to have my private physician read it. BS charged $1 403.00 for just the X-ray. They …
After this I will be contacting their HR for information on their board of directors. I am doing this due to the ignorance of their Dr. Shalini Byadgi. I switched to her due to Bon Secour's office of Dr. Evers closing. I was due for …
My brother was at this hospital due to covid and other complications. The staff was horrible. No kind consideration for the family who could not see their loved ones . All staff was very rude as if you are bothering them. My brother said …
Brought my 2 yr old to the ER after a fall she had severe pain and couldn’t move her arm. The doctor in the ER said xrays were normal. The next day I picked up a copy of the images of the X-ray and the final report which all said there was …
Go else where. Other then a nurse the rest of the staff are absolutely horrible. I will travel an hour to Honesdale any day of the week then come to this disgrace of a hospital.
Go literally ANYWHERE else. They're horrendous absolutely awful.. I came in with stomach problems and they told me I was having a heart attack (I wasn't) proceeded to transfer me to another hospital an hour long ambulance ride for …
Horrible experience time and time again. They truly do not want to help you. They treat you less than a person and instead of find oit the issue they refuse to treat you. And they wonder why no one likes this place and will drive to other …
Horrible hospital. Horrible staff. Not a care in the world for others at all. Brought my pregnant pregnant wife in and explained everything going on with her and it was like it didn't matter to them. Even discharged her while she was telling them that she felt worse than when she came in.
Horrible. I brought my husband here who is suffering from addiction and mental illness. I spoke with a nurse who told me to go wait on a bench outside until he was shaking from withdrawal then return a doctor that spent less than a minute …
I had horrible experience with this hospital and the stuff. I went there with my 2 year old daughter. she smashed her forehead and was crying nonstop. We were waiting for doctor to show up and check her almost 1 hour. Then finally he came …
I visited a patient on the inpatient mental health unit on 6/19/2018 @ 6:30 PM and watched the tech on duty sit at the community room door on his cell texting and surfing the net (not a good look) as two female patients began to escalate …
I would never come here. They completely misdiagnosed my family members issue they didn't run any tests and they discharged her with just nausea medication completely missing an infection. Another ER in another city did blood work x-ray and a catscan catching the issue. I'd never come here. They all need to be shut down.
If I can give a zero I would. I had surgery there and I had by far the worst experience ever. Horrible bedside manners. Treated like an animal. Do not go there for any health issues. After my surgery I neede help to walk because the …
