(2.6)
(64 Reviews)

Bluebonnet Trails Community Services (TX)

1009 N Georgetown St Round Rock, TX 78664

Bluebonnet Trails Community Services, set in Round Rock, specializes in providing comprehensive care for those struggling with substance use, offering both detoxification services and treatment for co-occurring mental health illnesses or serious emotional disturbances. They are passionate about assisting children/adolescents in their journey towards recovery. Various payment methods are accepted at Bluebonnet Trails Community Services including Federal funding options, medicare, medicaid, federal military insurance (e.g., tricare), private health insurance, cash or self-payment, and state-financed health insurance plan other than medicaid, easing the financial burden. The expert team at Bluebonnet Trails Community Services is dedicated to providing superior care in a compassionate and understanding environment.

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About Bluebonnet Trails Community Services Texas TX

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Bluebonnet Trails Community Services Services

Details About Services Offered By Facility

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Type of Care
Facility Operation (e.g., Private, Public)
License/Certification/Accreditation
Payment/Insurance/Funding Accepted
Payment Assistance Available
Special Programs/Groups Offered
Assessment/Pre-treatment
Testing
Transitional Services
Recovery Support Services
Service Setting (Outpatient, Inpatient, etc.)
Education and Counseling Services
Facility Smoking Policy
Age Groups Accepted
Gender Accepted
Language Services
Facility Vaping Policy
Ancillary Services
Opioid Medications used in Treatment
External Opioid Medications Source
Type of Alcohol Use Disorder Treatment
Type of Opioid Treatment
Pharmacotherapies
Treatment Approaches
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

Bluebonnet Trails Community Services Treatment Center Reviews From The Web

Read what people have to say
T W
June, 2022
They take very good care of my son case manager Mindy and social worker Shelby are very nice and helpful Dr. Halfants is very professional and patient. Really appreciate their helping.
Chaplain Taylor
Year 2021
I went with my daughter there for therapy I believe if she would have continued to attend there she would have a steady job and her own apartment.
Aaron Dennis
Year 2021
Ignore the bad I wouldn't be alive if it wasn't for Bluebonnet Trails what they offer for the cost is absolutely life saving. I've been so pleased with everyone I've worked with. If you haven't sought out help and you need it please reach out to them.
Anne Plemons
January, 2022
My experience with Blubonnet Trails for my son with autism has been over the top wonderful. Everyone who has worked with us is more than we could ask for. I could cry because I never thought I would be able to afford all these services for …
Kevin de Tejas
Year 2021
Praise This institution the helpers and the services they provide are worthy. …
Can D Moon
September, 2022
They are truly heroes. Saved my life.
Victoria Wilson
August, 2022
They once helped me an they all cared about my well being. Helped me a lot. Thanks to them I have a great job now an can face tomorrow head on.
Aubrey Rice
June, 2022
While I have had ok experiences here and it's a good resource for those who do not have the funds for better treatment I will never recommend bluebonnet. …
Michelle Loveday
Year 2018
Why does it take an hour to request a refill?
Cindy L
Year 2018
I called the Round Rock location and a woman by the name Jade answered the phone one of the Rudest people I have ever spoke to. All I was trying to do was get a contact name and phone number for a friend who's brother has down syndrome and …
Caliborn Smith
Year 2018
I've been with bluebonnet for... I think 5 years so I could get super detailed but it's not really as bad as everyone is making it seem. The doctors are doctors if you like to ask a lot of questions certain ones are better than others …
Bobby Cordell
November, 2022
Good
Sandra Vallery
Year 2018
My 2 year old son sees an ECI worker a speech therapist and a physical therapist in our home about 6 times a month. They are a great help. I love Stephanie the PT. She is kind and very encouraging. My son has made great strides. The OT …
Nicole Watkins
Year 2019
The staff here take no pride in their jobs at all or have no remorse for the poor quality of customer service they provide. The intake staff do their best to discourage you from coming in or even calling back borderline being straight up …
David Orr
Year 2016
The staff here are for the most part dedicated to helping their clients. They have a hard job and they do the best they can with limited resources. The state starves them of the funding they need to provide necessary services to the large and growing population of people with mental illness and behavioral health issues.
Austin T
Year 2016
The whole experience was a mess and a nightmare. Extremely disorganized and unprofessional. Will never return with my business for as long as I live. With all the other options around in Round Rock and the Austin area if Bluebonnet Trails wasn't government funded it would've been out of business a long time ago.
Kris Gayle
Year 2017
Absolutely a great place very compassionate Drs well at least mine is anyway and I absolutely love my case manager
abolishnature
March, 2022
Therapist straight up lied about something I said which landed me in mental hospital. No recourse I can take. It's going to be somewhere in my medical files. Abuse of power.
Merle Reine
September, 2022
I have always received excellent service from BlueBonnett. In 2015 I was in a dark place mentally and didn't know where to turn. I called 911 and they directed me to BlueBonnett and I can honestly say that they saved my life. I have …
Christine Ricker
Year 2021
There was a suicide in the family last night and I was concerned that the brother of the victim was going to follow suite. I wanted the brother to get some crisis counseling. I call the 24/7 hotline and they said to call the local office. I …
Leah renee ramirez-escobedo
Year 2019
I love it here been going for years
Erich Neumann
Year 2018
They may be fantastic with patients but I'll never know: When I had to reschedule the initial appointment they never answered the phone and they never returned my messages. Seven calls to the office not once did I get to talk to a human …
melissa gutierrez
Year 2021
This place is horrible. They know what mental illness is and still fail to help people out. I have been waiting two weeks for a returned phone call and still nothing. I have left 3 voicemails the last two weeks and no phone call. I have …
Imani Harrison
Year 2019
Very bad .... TAKES VERY LONG TO GET A APPOINTMENT & takes very long to get back ! VERY HORRIBLE PLACE
Dianne Pearson
Year 2019
Very poor customer service!
anita moss
Year 2019
Very unprofessional. Very confuse staff no one knows what they are suppose to be doing.
Rebecca Walker
April, 2022
Went to a clinic today and the doctor gave me this crisis hotline to call. I thought it meant if you are experiencing severe distress you can have a counselor talk you through it but they needed me to define whether or not I was going to …
Jonanthany Etrio
Year 2016
My experience transcended that of a day with doctor. I was appauled that Mr. Frankie Coaches was not allowed to bring his lumber into the building. Also the Editor of the Republic of China was there recruiting for his new role in Red China.
Aaron Banks
January, 2022
My name is Aaron Banks I've been with Bb since 3rd grade and in now 20 years old with the same issues but worse now. They have been no help. I would not recommend this company to ANYBODY. STAY THE HECK AWAY. PLEASE. THERE BETTER PLACES …
Carolyn King
Year 2020
Called last week with issues in my life thinking they could or would help me. Was put off 2 different times never received a call to get me into program. If your not suicidal at that moment they don't want to help you I guess.
Azalea Molinare
Year 2019
Normally fine but they double booked me and this girl together somehow. I now have to stay an extra hour!!
King_Fishrr
Year 2020
dear god please avoid talking to Dr. O' Connor about anything other than medication please. he is a terrible person to interact with especially if you are emotionally vunerable.
Tyler Hester
Year 2018
So far all I received from them was multiple intake appointments and a random voicemail that my appointment needed to be pushed back over 2 weeks without explanation. I spent over a week just trying to get the appointment and literally 18 …
Lisa Gross
Year 2017
Don't go was physically assaulted by another patient
Jon West
Year 2021
spent 20 minutes being transferred to different groups only to be told that they can't help. Getting help for mental health should not be this difficult.
Lars Von Trier
Year 2018
DR. o'conner is mean.
Mr. Coffee Pot Head
Year 2017
The doctor was overall ok however the staff is miserable. If you try to call they will either not answer (I once had to call over a dozen times without response left voicemails etc.) even when the messages I left indicated the urgency of …
Wesley Knox
Year 2019
Had my appointment moved after setting it up over a month in advance. I took off work and I got to the facility 10 minutes early and after waiting for over an hr after check in I got up and left. The folks were not rude but these guys need a serious lesson in time management skills. I may as well be at the ER with wait times like this.
Lee Ann May
Year 2017
Horriable! If I could I would give a Zero! Went in at 7:30am although they open at 8am. Was told to be there early! So I did. 12:30pm Was still waiting to be seen. Only person I had seen was the Finacial aide Lady. I was so Fustrated …
Lilian M.
Year 2018
Horrible!! I have a son on the spectrum and was told that is were I need to go. We had to pull him out of school and wasn’t even seen after over an hour wait. He was finally seen the next week but after that we never heard back. Calling …
Jennifer M
Year 2018
I came to Bluebonnet because I had recently lost my job and needed assistance. I showed them proof that I was unemployment but they said since I have insurance I didn't qualify for assistance. My insurance is with the Healthcare Marketplace …
Liz Ott
Year 2018
I have a family member who's been a patient for about five years at the Bastrop location. After the first year they added another diagnosis to his records. They NEVER told anyone in the family OR offered ANY type of actual therapy or …
Peggy Rhea
April, 2022
I have a good friend of over 30 years sitting g in jail for 7 months waiting on placement then dropped. Not helping is wrong.
Maegan Bradford
Year 2019
I understand that this is a government funded organization and that funding for mental health services is low quality. But that is NO EXCUSE for how poorly organized unprofessional and slow they are! I am not only speaking of the Round …
Relkavin
Year 2018
I've never had a worse experience trying to schedule an appointment with a provider. I spoke with four different people and most of them didn't seem to know anything about their own services.
Darren Cowan
Year 2019
Mental healthcare on a budget. There is no consistency here. It’s a stepping stone for a better job so don’t get too attached to your counselor or case manager. Ive been three case mangers in the last year. The most recent one canceled …
Natalia Hornsey
Year 2021
Most un organized place ever . Staff is nice but that doesn’t cut it . Been sitting here for an hour waiting on a trail size prescription . Literally called 15 minutes before coming . Still waiting for a simple hand off of prescriptions .
Jake Jake
Year 2021
Absolutely the worst experience I've had trying to get help. Nobody wants to take ownership they just transfer you to someone else to deal with the problem. This leads to nothing ever getting done. Specifically McKayla (spelling?) and Dr. …
Suzanne Jones
Year 2020
Bad experience bad management
Mark Vearrier
Year 2017
1 1/2 hours late for scheduled time this after I arrived 45 min early to do paperwork . Staff seemed nice just slow/busy
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Bluebonnet Trails Community Services

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Gulf Bend Center

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MedMark Treatment Centers El Paso

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El Dorado Texas Community Center

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NEWS AND MORE

Read About The Latest News From Bluebonnet Trails Community Services

Other top-rated rehab centers in Round Rock, TX
https://bbtrails.org/services/substance-use-services/. To schedule an appointment call: 844-309-6385. For life threatening emergencies call the 24 .
catherine.lemlyn@bbtrails.org. Catherine Lemlyn. Community Outreach Coordinator. Location. 1009 N. Georgetown St. Round Rock , TX 78664.
http://bbtrails.org/ · Administrative Staff · Report Absences · Report Transportation Changes · Admissions, Registration, Student Records .
Treatment
March 1, 2023
http://www.bbtrails.org (website). OSAR Region 8 (includes Comal County). The Center for Health Care Services. 601 N. Frio, Bldg. II-Entrance C.
American Foundation for Suicide Prevention: https://afsp.org/. Non-emergency counseling: http://bbtrails.org/. Additional resources available: .
Web Links | KeepFamiliesTogether
March 1, 2023
Intake •Phone: 1-844-309-6385 Crisis Hotline: 1-800-841-1255 •Website: http://bbtrails.org/services/. ​. Center for Health Care Services – Offers .
https://bbtrails.org/. Counties served: Bastrop, Burnet, Caldwell, Fayette, Gonzales, Guadalupe, Lee and Williamson .

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