This VA facility has been nothing but awesome the Doctors and nurses that I have encountered have been very professional and courteous to me. The wait time to see you're Doctor can be frustrating hopefully the new doctors choice law and new VA leadership will help
Went in today to the Emergency care and I've never been to a VA before. They processed me into the system and got me in to see the ER doctor really quick. Super positive experience from beginning to end. …
Called to ask if they had covid 19 tests person in call center said I will send a message to nurse. Which we know from experience that calls come back in sometimes days later. Lady at call center said well you have an appt on the 15th …
My husband is in the infancy stage of his cancer diagnosis. Every person we encountered from the ER Radiology Nuclear Medicine Oncology Medical/Surgical Floor to the volunteers are amazing. We are in the midst of a life-changing event …
Good care effeminate staff excellent and friendly staff
The Sacramento VA Medical Center has covered all my medical needs for the last 32years . When the center was on Broadway and now at Mather . I have watched the facility grow from the old Air Force hospital to this modern center can …
Parking can be a challenge not a lot of space for larger vehicles and I have gotten a ticket before when taking my husband into the ER because I parked in a staff lot right in front of the ER. Overall my experience coming here has always been positive the staff is always friendly and helpful in directing you to where you need.
This hospital saved my life some years ago. I had an allergic reaction to mushrooms for the first time and googled the nearest hospital. This place showed up and we didn't know it was a VA hospital--we aren't veterans. We landed there at 10 …
Some months ago I has a horrible muscle spasm in my back I was in agony. I when to the ER they tried to help but the level of pain meds and anti-inflammatory shot was doing about nothing for me. I when back to the ER at admissions they …
As a retired RN with many years of experience I can't say enough about how well my husband was treated at Mather VA hospital.
He was first seen in the ER and than transferred to their ICU with a pulse rate …
Been very fortunate to have nothing but good experience with the VA for over 20 years. My Husband has always received the best care. In there now for his second stroke. Was taken to Kaiser last time was not happy with the care.
During my husband's emergency room visit and two-day stay he received excellent care. The entire team was professional kind and helpful. At all times I felt assured that he was in very capable hands. Thank you Mather VA Hospital!! This was by far my husband's best emergency room visit and hospital stay ever.
Fantastic Surgery by Doctor Ho on my hand. Dr Ho is a very skilled surgeon. My hand is good as new. Everything went great. From the pre op folks to the prep nurses who were hilarious and upbeat. Especially the redhead. Can't …
I have been seen by primary care and specialty clinics for 2 years.
I now am being scheduled for 2 upcoming surgeries.
It was my choice to exhaust the options presented with surgery being a last …
I have had my shear of both negative and positive experiences with the different VA hospitals I've delt with.
I have received excellent care from both Nurses Doctors and Schedulers at the Sacramento VA Medical Center. Dr. Toby Steele is probably the most 'real' doctor I've seen in my life. He is friendly relaxed confident reassuring accurate and informative above the curve. Couldn't ask for a better guy.
I have used the Veterans Administration Hospital System for years now. They are the best staffed best run best organized medical providers around. They take care of we veterans like no one else does. My primary care Physician is Dr. T. …
I have used this VA Medical Center for only emergency situations while visiting family . Emergencies like losing an insulin bottle and needing to get replaced wile staying on my vacation . Another time a low hanging object in an apartment …
I injured my eye while doing yard work last Friday. I could no longer tolerate the pain and discomfort so I went to the ER Saturday evening. My pulse rate was high so they took care of that first then the eye. Dr. Weiss (Ophthalmology) …
My experiences have been great thus far. Primary doctor is great and actually listens to what I'm telling her. Her primary nurse is fantastic. Took great care of me when I went in. The ER nurses were incredible as well. Overall the staff that I've encountered have been nothing but helpful to me.
**UPDATE**
I had a great experience with Rheumatology two days ago. Dr. Nguyen was great …
My father in law was taken care of with great kindness and patience by every member he interacted with at the VA Mather. Everyone was never rushed very respectful informative and helpful. It helped an extremely stressful situation to be …
I called for my refills the lady who answer the phone didn’t give me her name then she wants to go off on men she said can’t look up my prescriptions I said she couldn’t do her job I think she needs some training on how to deal with …
I called their "choice champion" with questions about the choice program. They hung the phone up within the first minute. Anybody who gives any VA hospital a 5 star rating is high on crack cocain. …
I had what looked like a tumor on my back the size of a golf ball my va doctor seemed to think it was not a big deal and asked if I wanted to get it removed. Sounded like a good idea so I said yes. Get to mather and the doctor oversees a …
I have a bad case of gout and got to the emergency room at 1:30 am its now 7:00 am and I still haven't been seen by a physician. One other veteran has been waiting since yesterday at 5pm. The leadership at this hospital should be fired …
I recently went in to ask for a therapy intake form and staff admitted me to the ER after someone telling me that there were no psychiatrists. Huh? Then staff said that I was never signed in when I was triaged. Staff kept looking down …
I've been going in for years now been through 3 primary care doctors and not one of them have diagnosed what my problem is and they never follow up on any thing try to get an appointment back in to see them and if it has not been 6 months …
Main Entrance Closed front doors closed.
Easily accessible side entrance closed. All at 4pm on Friday afternoon.
No signage directing people to park on other side of hospital where the only …
Mather veterans hospital is the worst place to go to for help. My husband broke his upper spine 2 years ago and has been left untreated. Had seven appointments cancelled on him. He also ended up with seizures. He has had zero treatment …
My mom passed away in the emergency room and someone stole her iPhone. It’s gone and the hospital won’t do anything about it. Horrible to steal from A deceased patient. We really want that phone back!!!! Pictures and memories were in that phone. Thanks medical staff!!!!!!
Since he's no longer my primary care I can now speak openly about him comfortably; beware of Dr. Rubero! I think I heard he's been transferred to another VA clinic but I dont know. …
Terrible place pay for Tricare you’ll actually get quality health care. VA Palo Alto was wonderful this place is HORRIBLE! The only thing I’ll ever use this place for now is the free medicine I’ll get diagnosed and treated for my …
This place stinks for Veterans Affairs! Have had a severe infection for over a month been to the ER twice and was referred to follow up with a clinic that has been nonexistent for over a year. They just want to get you out of there and collect a pay check. No follow through...no compassion
When I took my grandpa to the V.A I immediately regretted it not only were the staff rude to my grandpa they acted like they had better things to do than help veterans when my grandpa told them he had high blood pressure and knew what was wrong they would not listen . I am disgusted with the emergency room staff
Worst possible place to get care. If you have other health care options such as medi-cal USE THAT. If not tough luck. This place will make you wait forever especially at the emergency room. It takes over a month to get an intake …
Called for my son. I'd swear some folks check all "human" qualities at the door! Speaking to someone asking for help and the are redundant and nonchalant. I Pray they never need "help" and get someone like them on the line.
So far the VAs I've been to so far their first impressions are terrible (as in being rude or being passive) then they try make up for it. Knowing the facts the jobs you all got up there are easy in closing helping vets should be nothin.
Don't get your care here for yourself or loved ones. The doctors/residents don't know what they are doing. My father has bedsores and repeated line infections from this facility. He also lost a hand because of negligence from the doctors. If you care about yourself or loved ones don't come here and get medical care.
