Brought my son in through children's ER due to a broken finger even though there was a long wait the nurses and staff were very polite and helpful they made my son feel comfortable and provided him the attention and care he needed. I'm thankful for everyone that took part on making my son feel better.
I went in after a very extensive surgery that was a very sensitive subject. Ended up in the ER for a spinal headache. My nurse Ashley was nothing short of amazing and treated me so good and so fast. My Doctor and Nurse Practitioner were …
I went to Banner Thunderbird ER because I thought I was suffering a miscarriage. ER staff is not traditionally known for their compassion but every single person I came across treated me with kindness. On the very worst day of my life when …
I’ve rushed my 2 yr old son yesterday at the ER I was super amazed how fast we’ve been entertained from check-in up to monitoring etc.
ER (Dr. Kasem )is so compassionate and did great Job and excellent decisions to …
I'm the 1st time mom I wanted to share my experience with banner. Has been the best experience of delivering my baby. The staff are all angels all the nurses and doctors. For the 1st time mom being at banner was like being at mommy's …
I've been to this hospital several times and I don't have a single complaint. They've saved my life and did it with kindness stich is more than I can say for Abrazzo. The nurses are very attentive understanding and knowledgeable as they …
The staff really made a great effort to make us comfortable. My friend really hurt himself and needed stitches. The staff was very accommodating and attentive. Mark was our tech and he was fantastic! He talked with us and made jokes while …
Waiting for over 6 hours for 4 blood clots in my leg. Haven't been seen still. This place is just ridiculous. Go to a different er if you need attention. You will regret coming here. People leaving in droves and they still are not getting …
Worse hospital ever! Waited for 4 hours and still not seen. Staff has excuse after excus of why they are backed up. They do not provide any times of when you can be seen. I've asked the staff for some Tylenol while my son waits and still nothing. I WILL NEVER COME HERE AGAIN
Worst ER I’ve ever been to. They made us wait 2 hours for my 1 year old son who was having breathing problems. To making it seem like we'd be seen to only put us in another waiting room. Its outrageous how horrible this ER was and how young children were not made a priority!
You would think being Covid positive with severe pain including CHEST PAIN would get you seen right away. I guess Banner Thunderbird rushes for NO ONE. The Pain is just getting worse from now sitting here for over an hour. They hurry for No one. Your care is definitely not a priority here.
Your better off buying a tombstone than going here. Idk who calls this an emergency room but 6hrs to get seen and down playing peoples concerns. Combat medics have better service in a hot zone than these medical "professionals". Youd save …
Recently my son has Covid and Croupe. I am a first time mom and I'm still not familiar. I appreciate the service they provided to my son including multiple breathing treatments suction and medication. He also had to come back a 2nd time …
So i came to the ER with my daughter for a high fever. I came here at 7 pm the nurse told me that lab test should take about an hour or so. Not only that but they have a time sheet of wht every porcedure should take. Well its now 1:10 am …
So I'm in California my grown kids live in az. 1 of my children was is a horrible car accident I Gotta call from Louie the caseworker saying that my daughter was in the emergency and being admitted and was gonna have surgery in the …
The staff was horrible. The younger staff members treated everyone horribly. The chubby red head lady and the little Hispanic girl need to be fired immediately. Their attitudes as Healthcare workers is very disturbing. I watched them treat …
The worst experience I have ever had in a hospital! I have been sitting in this waiting room for over 5 hours no one will tell you anything and you are literally a number. When I asked why I was still waiting after watching people who came …
This place is mess its highly understaffed and we were waiting for 5 hours in ER before seeing the doctor. BIG NOOOO FOR ME!!
Took my husband there because he has been having black out spells and he checked in at 10:00 AM ! So far it has taken them 5 hours to do a CT scan and he hasn’t been seen since. They don’t even answer the nurse buzzer for him. Seems like if …
If I could leave a 0 I would. No staff total waste of time. Arrived with my daughter in severe pain very early morning. We waited for HOURS and not one person at that time was taken back to be seen. I understand being short staffed but have the decency for people to say you can't help them so they know to go elsewhere.
Visited Saturday from 11pm-5am:
Waited 6 hours.....SIX....with my brother who had a fall and was bleeding with a very clear broken hand. After the 6 hour mark and 2 rounds of X-rays HOURS …
If you like long waits while in pain dirty environments and lack of cleaning despite being in a pandemic and incompetent doctors that make you have more faith in a Google search and make you question how they even received a medical …
Waited 4 hours in the ER. The ER staff does not seem concerned about any of the patients. Even a guy kept saying how much worse his chest pain was and they just kept telling him to go sit down. The ER was dirty too and the staff was unprofessional.
I've been in the waiting room for over six hours. Nobody of course can give me a wait time a how many people are ahead of me or any indication as to when I'll be seen. People coming in wayyyyyy after me are being seen before me and I of …
Waited around 5 hours or maybe more the emergency room is dirty and the chairs are too close together. They have a public phone in the corner near a chair and there was a gentleman that had bad bo that was almost in my lap because of how …
Me and my husband went in there for covid and they didnt once give us a test had us sit for 5 hours what a shame of a er
Waited over 7 hours in the waiting room. Blood got drawn while I was waiting in the waiting room. In my first trimester of my pregnancy cramping bleeding blood clots and still wasn’t seen. What a shame. I will second guess this place whenever I have more children.
My aunt went to ER due to chest pain and had to wait for over 4 hours (from 2pm-6pm) to get a result from the EKG test. She still getting pain while waiting. Inquire a staff when getting a result from doctor all I got is if my aunt get …
My husband went there on the 8th and the 12th with severe pain in his stomach both times they sent him home with pills and said "call your PCP" to get set up for test. I took him to a non Banner hospital and he was diagnosed and admitted. We will never go to a Banner again I could have lost him following their instructions � …
Never seen anything like this in my life. Patients left in the packed lobby throwing up in small trash cans moaning in misery while the staff completely ignores them. Exposing all the patients waiting with whatever highly infectious …
Not exactly sure what happened here its defenetly not what it once was. The waiting periods are very long which I know sometimes can happen if it's busy but when the er is basically empty it does become frustrating. What was the worst is …
On 07/25/2021 around 10:15 pm I had to take a friend to this ER for a shoulder/arm dislocation. His freakin bone in his arm was removed and out of the shoulder socket. He was in extreme pain but holding it together the best he could. We …
07/01/21 -I can literally write a novel on how horrible this hospital is. My family and I are from AZ and known this hospital for years luckily we haven’t had the need to be admitted until... today. We waited 2 hours just to be moved to …
All staff in the ER waiting room were very unprofessional and seemed very unconcerned about the people waiting. For example I could barely walk due to my pain and staff saw me struggling but did not blink an eye to help me or to at least …
Came in June 25 was told I was going to be admitted. June 26 5:30 still in ed haven't got a painkiller in 6 hours pain killing me. Haven't seen anyone since 0200. Feel forgotten.
Dr. Lester at the pediatric ER is the most mediocre physician we have ever had to deal with if you have a little one that needs medical attention please look elsewhere. All we got from her is "you shouldn't have brought her here" what exactly are you there for besides a paycheck?
I didn't even get triaged before I left. Waiting room is literally packed to standing hospital employees are currently standing outside the ER entrance smoking and gossiping while someone is howling in pain with no response from staff and …
I had to wait over 6 hours in the waiting room when I asked when I'll be getting my xrays done the staff personnel (overweight blond) minimize my injury an acted defensive an angry towards me as if I was burdening her. When I was called …
I was shot in the back of my leg…and when they had the cops come talk to me the cops laughed at me and mocked me. They still never gave me the police officers badge numbers !! They did nothing to fix the situation….as I sat there in tears …
0..... 000000. This place is a joke. 3 and a half hours and they said it was by acuity or priority but it's not. And forget about complaining because then they really won't call you back.
