(2.1)
(65 Reviews)

Northwest Texas Healthcare System Behavioral Health (TX)

1501 Coulter St S Amarillo, TX 79106

Northwest Texas Healthcare System Behavioral Health, in Amarillo, is dedicated to providing a broad range of services, from detoxification to mental health treatment, and care for co-occurring disorders. They are committed to helping adults, children/adolescents, and seniors navigate their recovery journey by providing a detoxification program, mental health therapy, and comprehensive care for those with co-occurring disorders. They offer a variety of payment methods including county or local government funds, community mental health block grants, community service block grants, ihs/tribal/urban (itu) funds, medicare, medicaid, federal military insurance (e.g., tricare), other state funds, private health insurance, state corrections or juvenile justice funds, state education agency funds, cash or self-payment, state-financed health insurance plan other than medicaid, state mental health agency (or equivalent) funds, state welfare or child and family services funds, and u.s. department of va funds for their services. The staff at Northwest Texas Healthcare System Behavioral Health is dedicated to providing expert care in a supportive environment.

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About Northwest Texas Healthcare System Behavioral Health Texas TX

What To Expect From This Facility

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What you need to know
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Overview of Services
Northwest Texas Healthcare System Behavioral Health Services

Details About Services Offered By Facility

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Type of Care
Facility Operation (e.g., Private, Public)
Payment/Insurance/Funding Accepted
Special Programs/Groups Offered
Assessment/Pre-treatment
Testing
Recovery Support Services
Service Setting (Outpatient, Inpatient, etc.)
Education and Counseling Services
Facility Smoking Policy
Age Groups Accepted
Language Services
Facility Type
Facility Vaping Policy
Ancillary Services
Pharmacotherapies
Treatment Approaches
Emergency Mental Health Services
*The source of the presented data is SAMHSA, (Substance Abuse and Mental Health Services Administration).
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REVIEWS

Northwest Texas Healthcare System Behavioral Health Treatment Center Reviews From The Web

Read what people have to say
Lily Claiborne
January, 2022
Please fire Mrs. Jones. And never get rid of Kyle.
Aaron King
June, 2022
Great staff Great experience really helped me develop tools to manage my anxiety and depression.
Terry Farrar
Year 2019
I have been here two times so far. Each time has been very good the nurses and staff were very compassionate and non-judgrmental. This place is for short term care and the average time spent there is around 3 days. They prescribe you …
Dexter Martinez
Year 2021
i liked macall and melinda ashley the RN was nice too
Christina Jones
September, 2022
My experience was with the partial hospitalization/ intensive outpatient program. Please understand most of these are for the inpatient program which is very strict. The program was from 8:30am to 12:30pm and is amazing. The …
Sharon Miller
Year 2018
Thankfully I had a great experience. I was just in the General Adult Unit (GAU) (it's Not the unit with the highly aggressive/"short fuse" or schizophrenic patients). I met some absolutely wonderful people in there that I hope I can keep in …
andrew antczak
July, 2022
The out patient services and therapy program is honestly life changing. I was there for 10 weeks and finally got the help I needed. You meet with a dr weekly and work through getting on meds and tweaking them until it works for you. I can’t imagine how I lived before I got medicated and a group that understands me.
Leigh McCarn
Year 2019
This place was a vital part in saving my life! No one is perfect and there will always be flaws in every system however there are a few very special staff members who went above and beyond to make things not seem so dark!
Keston Beall
October, 2022
this place was awesome not only do the staff address your needs whether that be physically or mentally they show love and care as they do it . all of the staff i ever encountered was very welcoming and understanding they show true passion …
Nola Trolinder
June, 2022
What an incredible place! Miracle workers work here. I'm in such a better shape then what I was and they can help you too!! Please if you need help seek out this resource is amazing!!!
Leah Evans
Year 2019
My 12 year old son with autism was referred by his psychiatrist due to problems with medication. He was assessed and out- patient services were recommended. He began out-patient services the following day as the only kid in his age group. …
Toby McCormick
Year 2018
I have recently been in the Pavilion and they helped me with my illness. The staff were very nice and showed that they did care. I was in the GAU and the one person that helped me the most was Mrs. Brenda. I will always appreciate her words and wisdom. Thank you so much.
breathingbackwards
Year 2020
My girlfriend recently went through a psychotic break as was held in here for 4 days. That was about 2 weeks ago. 3 days ago she began relapsing from the improper medication given to her by the Pavillion. 2 days ago we tried to get her …
Alexandra Felici
Year 2021
I've been here twice and it has mostly been a good experience. I stayed in USU. There is one nurse during night shift that is pretty rude and I'm going to guess that's why she is night shift..she doesn't know how to interact with …
Kelsey Fink
Year 2017
My mother was a patient around 1969. I just called in an attempt to obtain records to better help my doctors as well as my daughters and I was coldly told that there was nothing they could do because records are destroyed after 10 years. How do you find out your family mental health history then?????
Holli Willmon
Year 2019
Husband went in because he was having trouble breathing. Most of the ICU nurses were amazing and very kind. There were a few that we didn't trust but most of them were great. Madajah was the best one. When they moved him up to a regular …
sakura
Year 2018
My is based on my own experience at this place. I was in the Adolescent Unit. I have been sent here 2 times in the past year and I only stayed for a maximum of 6 days. Then again when I self harmed my school sent me there to see if i …
Roselynn Sanders
Year 2017
My is strictly based on my pavilion experience. (The adolescent section) I was admitted due to a schizophrenic episode. I was told I'd receive "treatment" and "proper care". After spending a week in what I like to refer to as hell I …
Dusty Farmer
Year 2016
My son stayed 5 days here. He was released however he made cries of hurting himself or someone else while his stay. He was sent home on meds. Less than 2 weeks my son attempted suicide and ran away. He was sent to San Angelo. Nothing has …
Tashana Smith
Year 2021
Not all of the staff are rude. GAU has some pretty amazing nurses especially Brenda...I believe that is her name. But the nurse they had come help with discharges a couple of days ago whose name I believe is David a tall white man that …
Morgan Reno
Year 2020
Please don’t send your loved ones here. It feels like jail they make you feel wrong for having depression/anxiety/ etc. It was scary and they don’t control other patients so they allow you to be yelled at.
certain2b
Year 2018
Sorry sorry sorry. The staff is terrible. Say they are Christians. Really changed my view on my faith. I would not recommend to anyone. Just drug you and watch a film …
Randy Hudson
April, 2022
These people won't help you and make fun of your teeth. Or just make it hard on you because they think you are below them we need another choice. just because I was homeless and not up to your standards mean that you can mock and humiliate …
Ryno
Year 2019
They basically locked me up for 4 days and told me I had depression... no duh! Said I didn’t take medication the whole time I was there but as I recall on the first day they gave me a pill that made me forget most of the day! Actually I …
Kristi Hope
Year 2019
This place shouldn't be allowed to be in operation. Place people on antipsychotic drugs then release them 3 days later????? People come in stating they are suicidal then turned away?????
Jim Hendricks
Year 2019
Words won’t do it justice. Let’s just say that when I heard that some of the medical professionals I work with have referred to it as “Alcatraz” and they were spot on and I told them to keep up the moniker.
Toby
Year 2021
I've been here two times and I wasn't helped at all I was bullied by the kids and the staff and I cried alot. The nurses took away the crayons and paper and we couldn't do anything. The food was ok though. Some of the kids had very bad disorders and the nurses yelled at them.
Robbie Atchley
Year 2021
Melinda was very disrespectful actively transphobic and unprofessional. Rydell Jennifer Erika Jeff and Bryan were all very kind.
Kok Pop
Year 2021
Melinda needs to be fired immediately. Absolutely disgusting behavior
Taylor Renee
Year 2018
was sent there a year ago at 17 18 and nothing has changed. all we did was color and get put on low dosages of meds that DONT help. i’m worse than i was when i went in.
Jaclyn Bush
Year 2020
Given false information about long term care. Unprofessional nurses/students handling the children causing backlash and escalating emotional situations. Discharged our extremely suicidal teenager even though he still expressed desires of …
Tucker Attebury
Year 2019
Gloria is a power freak with cruel behavior and has absolutely no business working in this environment. No communication among team members no consistency in what staff say. I would never again have a loved one here.
Vance Lamb
Year 2019
Head nurse is very rude place was more like a place to make you go insane there was very little help with my depression and anxiety was constantly reminded that it was my fault I was there also dumped all my meds out that I brought …
Bryan Bower
Year 2021
I left this facility feeling more depressed that before. Complete lack of insight on the staffs behalf. They basically charge your insurance 10s of thousands and you leave with no results. A bunch of uneducated 2 year degrees running this place.
Tyrone Davis
June, 2022
I was told my daughter was in this place. Her mom doesn’t communicate with me. I called just to see if my daughter is there and if she’s safe and these people tell me I need a code. Man I just want to know my baby is safe and to find out what’s going on
Brian Bauer
June, 2022
I went to this place after I was assaulted. I was feeling like I was extremely depressed. They refused to help me. It's a state law in Texas if a person is feeling a threat to themselves they are required to helped. I was declined …
Tiffany Jella
Year 2020
If you love you loved ones don’t send them here they will not give any help and will make things worse. My father had a mental break and was diagnosed with dementia as well and they prescribed him abilify which states several times NOT to …
Alexis Neeland
Year 2018
I've read the and I'm having some serious problems with this place they won't let me know what's going on with my son and they keep insisting that he's not a patient even though I just dropped him off last night totally rude staff so I have no idea what's going on with my son I'm one frustrated mom
Tommy wakefield
Year 2017
Jeff was my only highlight of my 5 day stay. Dr. Mendosa is a quack and just tries to give out SSRI pills and i had almost fainted jn there care after taking them. They also lie and say you cant google the staff are rude to their …
Vietnam&Korean flashbackz
Year 2017
Just like everyone said they just put you on all sorts of medication. No real treatment done to try and handle your situation with minimal medication. You'll be back unless you find a real establishment that will handle the situation the proper way and yes that means gonna out of town. It's worth it though for your mental well being.
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NEWS AND MORE

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. their website online at nwthsbehavioralhealth.com or call 1-800-537-2585 or 806-354-1810 for a free assessment 7 days a week, 24 hours a day.

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