This place has earned back its 5 star from me. Years ago I would have given it 3 stars due to a rogue counselor who missed several scheduled appointments and the organization trying to keep my copays for those missed appointments. But after …
Very happy with the services they provide. They are very welcoming and helpful. They were able to see my child immediately which we needed.
Warm and friendly environment. It's nice to be walk into an environment where your greeted and welcomed with a smile Counselors! Counselors genuinely care about your loved ones!
We love going here. Everyone is so friendly and supportive. We are always able to get timely appointments and the staff check up on you if you are unable to get it.
West Texas Counseling and Guidance began helping me in the late 70's. As a client in those early days when it was Samaritan Counseling Center I was a college student and happy it only cost me $ 5 a session. My therapist was great and …
WTGC offers very important services for the people of our community. I have used their counseling services volunteered for some of their programs and also attended some of their community events. These people exist to help and to get …
The ball they didn't seem fake. 10 out of 10.
Review done by a 12 year old …
The counselor's here are so nice and caring they take time to get to know you as well as any family there to support you through your rough patch. Also the receptionists are so sweet and call you by name immediately when you get there and know who you are the to see. Keep up the great work y'all are doing.
The people there are very friendly from the front desk to the counselors. I have been going here for a while and have had a wonderful experience with them.
The personal here are all friendly. My counselor is wonderful . they are always there to help when ever you call
The staff and counselors are very nice! We look forward to seeing them. We feel that they genuinely care.
The staff and counselors have been amazing and have really helped in guidance through some complicated times. They have been flexible with schedule and very accommodating. Very knowledgeable and professional.
The staff at the front desk is super sweet and very helpful. They found my kiddos a counselor quickly and always answer any questions that I have. The counselors are awesome with my kids. The kids really enjoy coming and talking to them. …
The staff is very friendly and the atmosphere is great. It's not a place that you will feel uncomfortable. They really are understandable and listen to you. I recommend this agency to anyone seeking guidance for depression feeling suicidal or just needing to talk to someone who cares.
They have helped me so much! The staff there is great and understanding even on my worse days. They always find a way to help even when I have given up. I have been to other places but no place compares to this one. Quite frankly I was …
They’re always so friendly. The staff always has smiles on their faces. The counselor always has my sister smiling and laughing while leaving.
My family and I have received counseling from Mr. Dooley for over two years. He has helped us through some difficult times and improved our quality of life. The treatment and techniques he provides are amazing. We are truly grateful for Mr. Dooley’s and WTCG’s services.
My husband is a veteran and he has been seen at West Texas counseling guidance for a while and it has greatly helped him with issues since visiting with the counselors. I recommend anyone who can attend especially for veterans. It is free if you can get it under the grant program. Everybody’s been very supportive and patient with him.
I have been going here on and off for 3 years and never had a bad experience! The receptionist are super helpful and always smiling! 10/10 would recommend!
Over the years I've tried again and again to find someone equipped to tackle my complex PTSD. It should not be so hard to find a capable trauma-informed counselor! …
I have been seeing them for almost 3 years and they have been amazing and have really helped me a lot during my time here. I would strongly recommend them and have to friends and loved ones.
Please go here for couples counseling. After just one session my husband and I learned so much about each other and how to better understand each other. I’d recommend them to anyone. Don’t wait until it’s too late work on your marriage. It’s worth it.
I have been with West Texas for at least two years and I have to say the counselors I have worked and spoken with some just briefly give a feeling of welcome and offer sage advice while helping you find the niche that will allow one(at least myself) to begin to flourish again. They treat you as a human being with emotions.
Smiling faces as I exited the elevator! Friendly and clean. Love the art work on the walls. Not noisy almost relaxing. First time here the hotel is beautiful. Nice to see other veterans as well. I am new up here and am glad I got in so quickly to see a counselor. Questionnaire was long though!
I like the counselors. Probably the best help you can get in San Angelo.
Staff is exceptionally nice and the counselors who work there are extremely attentive and caring. The atmosphere is very calming. They will do thei e clean and tidy all the time they offer very reasonable rates and in addition to receiving exemplary counseling you also get to see the historical cactus hotel of San Angelo.
I myself have been seen here and they have always been prompt in squeezing me in to be seen if I scheduled last minute. My son comes here as needed currently and I have never had to wait more than a week or two to get him seen from the time I made the call to the appointment. He enjoys coming and loves his counselor.
I tried to add my but I did not so here goes again. This place is great. Clean pleasant inside great therapists who are well trained in their field and they will work with you if you have problems paying. I did receive one …
I’m honestly so picky about who I open up to and I have felt safe with everyone I’ve met so far! 100% the best therapist and therapy sessions!:)
I’ve been going here for 2 years and I’ve never felt better about myself. I was skeptical at first but going to my therapist has really changed my perspective on everything. They are flexible with your situations and they never turn their back on anybody. I highly recommend this office!
It took me a really long time to find a great therapist but once I did it was so worth it. This place is amazing and really cares about you and your well being. The staff is probably the kindest front desk staff I've ever encountered. …
I've always been hesitant to go to counseling. Now I wish I'd gone sooner. I look forward to talking with Shad every week. Take care of you!! West Texas Counseling helps you do just that.
I've been attending counseling sessions at WTGC for over a year now. The staff are very professorial and accommodating. The Counselors are very compassionate and very well trained. My experience has been so good considering the mental …
Kristin Covey is AMAZING!!! Going to her was one of the best choices I have ever made! I was hesitant at first since she is still an interim (now not for much longer) but I've seen 4 others throughout my life before her and hated going to …
My 3 teenage daughters go here and I myself have went here for family counseling !!!! This place is ALWAYS THE MOST NICE AND Helpful OF ANYONE ... THEY ARE VERY COMPASSIONATE
My daughter and I were able to meet her councilor for the first time and it was a very nice meeting. She was so kind but at the same time she told my daughter what would be expected! Thank you so much!
I attended for more than 1 year with favorable results. Professional kind and empathetic people are employed here. Have recommended their services to multiple people.
I have always been welcomed with open arms here and made to feel as if the care is completely focused on me which is saying a lot with all the other people who are also cared for here. My counselors and the front desk have always been very …
As I write this I understand everyone’s experiences are different and I will caveat that whatever your expectations are for therapy to make it known first session with your therapist. I failed to do so and as a result I was met with …
Both my child and I went here for counseling. My son even now 2 years later is still angry depressed and suicidal. The conselor he saw said he had none of those issues. These counselors seem like they just want to stick a "bandaid" on it …
Doesn't support Americans with Disabilities act. Therapist agreed I need support animal but could not sign letter due to upper echelon
My children were patients of Lisa Sobrero. I took them to help them cope with our current divorce and my ex’s abuse. At first it was fine. I didn’t see that it was of any benefit to them but they enjoyed going since they had to miss …
They make me.feel.too.tense.hard.to.express.my.feeli gs.
the.desk.isnt.very.competent
This was by far the worst counseling experience I have ever had. We went in for family counseling. Terry F. asked inappropriate questions in front of a child undermined our goals and family values and discounted our feelings after …
I had missed several appointments and they continued to reach out to me! They is more than my own family has done since moving into this area! At the arrival of my appointment the staff was very friendly!
I'm a client of Jan Lentz and she is an awesome therapist and she is very compassionate and caring
I'm so thankful that she is my therapist …
Dr. Dooley has been Great working with my Niece . There’s good Progress in a short time she’s visit him. She’s talkative and more Confident for herself. Expressing her feelings when something is wrong now. and I’m so Thankful for Everything !
Dr. McCoy is well trained in cognitive behavior therapy.
And he is very generous in working with Methodist Ministries. I am
improving greatly with his counseling.
Excellent first experience very friendly staff knowledgeable and experienced with lgbt clients and very helpful creating crisis intervention plan.
Great customer service. Reception is extremely professional and courteous. The staff is willing to work with you for just about any situation. Weekly VA meetings are refreshing and look forward to them every week.
