This was my first time in the hospital and honestly it was amazing the staff there was amazing the food was good the groups helped me learn a lot of new things. There is one staff member names Roxy and she made my stay amazing and made me feel welcomed and loved. Thank you Roxy for making my stay amazing.
To be honest it was a really good place since I've gotten out I've been more active and talking to my case worker and if possible I'd really love to talk to Roxy or Jess I actually miss them
I really enjoyed my time at Silver Oaks Behavioral Hospital! I was in the adult PM IOP program. The staff were very kind and compassionate through the entire process. Magen the therapist was more knowledgeable about psychology mental …
I was a Patient at this hospital I loved it. I shout out Becca Rachel Diana Ana and Payton. They were the best people ever. They did all they could and it helped me to leave. I will miss them dearly. They other patients were nice and …
Nothing good about this facility. Very poor communication between staff and parents. No visitation is allowed and minimal time is given to patients to talk to family. Virtual time was limited and was often prohibited for no reason at …
I was very skeptical of my daughter staying in patient . I was worried about how she would be treated and if it would help her at all.
As a mental health therapist I am aware that these experiences are not always …
Staff are completely rude. BLOCKED my number after calling a couple times because I have gotten no information about my family member. How are they are doing? How are they are progressing through the program? Nothing. Absolutely nothing. …
My daughter was admitted to there facility and felt happy and safe there those were her words. I was glad to hear. The staff was always so nice when I had to speak to them or when I went in to drop off things.
So thank you for making her feel comfortable during her stay there.
they don’t truly care about their patients. they give us the worst lunches changed everything on a whim the director barley knows what she’s doing i hated every second of it. i didn’t feel as tho they helped me at all and it actually …
Silver Oaks Behavioral Hospital was the perfect safe place for my teen daughter as she was/is dealing with strong mental distress of SI/SH. They helped to stabilize her and put her back on the ladder up to better health. The nurses where friendly and helpful whenever I called in to ask for an update on her.
They will only help you if you are very suicidal or self-harming..My child was on the verge of a mental breakdown and I called them and explained exactly what was going on. I was told there would be three options. I put my last 20.00 in gas …
This place really help me. The staff were friendly and helpful at all times. The patients were very interesting and helpful.
THIS HOSPITAL OMG. My boyfriend is currently admitted and I tried to call him and he told them I was an authorized caller literally called him and left my number 4 times and NONE of the time was he made aware of given my number and during …
Zero stars! I am dumbfounded by the lack of communication. It's basically non existent. To make matters worse this hospital has literally violated HIPPA. This place is a joke!! � …
I want to give more stars but I can’t my daughter has been there twice in the past few months and the communication is not good at all. Her second time there no doctor ever called me even after I asked the nurse to have someone call me. I …
Overall the treatment was good but some of the staff were extremely rude and should not work in this field. I need documents filled out by my doctor so I can return to work and they have been no help at all. I may lose my job because of it. Do not recommend this facility
They didn’t give me any papers at discharge. So I had to figure out what medicine and doses I should be taking and when as well as trying to figure out when my appointments were. Were not helpful when I tried to get the information from them after discharge. Added more stress to an already stressful situation.
Staff was very friendly but not sure if they are short handed but it took several attempts of calling to finally get ahold of someone. I felt the communication could have been better between them and my child and myself. They still have covid restrictions in place which I didn't like.
I was admitted back in April and I found the Tec's to be amazing. They were kind and compassionate to me and some of my peers during our stay. One in particular taught us magic tricks. Another Comforted me when certain medical events …
I was recently hospitalized here for 10 days. I went in willingly knowing I needed help. This place was incredibly helpful. When I went in for my assessment the person who did it was nice and was able to see I needed to be admitted. The …
It is a really nice facility. Clean and u feel kind of at home. But some of the staff is rude and ignorant to it patients. But there is some staff that are completely wonderful!! I would recommend sliver oaks!! Its not like other facility's …
Lots of communication from the nurses and therapists. Good to our child and safe place for those that need it. Facility was clean and food was good according to our kiddo. Happy to have a resource like this.
As a child in the children’s ward my experience had lead to months of panic attacks my experience with the staff has been one of my worst life experiences that is saying a lot coming from my background the staff are completely …
Jyoti Randhawa is the doctor who held me against my will longer than other suicidal patients even after I explained that I was not suicidal. This lady puts on a smile and acts nice but is truly evil. This place falsely imprisoned me for …
Bad because these people weren't that good at treating me or others equal. They showed too much favoritism towards some people and I made a complaint against them with the legal rights agency then they acted like they wanted to act right.I would not trust these people.
My niece did outpatient twice and said all they did was watch inappropriate movies. I mentioned it to them but they said she was lying but never addressed it. They discharged her and I had to find someone better to help with her issues because she didn't improve at all. Total scam.
Been waiting over 2 hours for an assessment with a severely depressed teenager. This is insane! After an hour I asked how much longer and the blonde lady at the front desk said “I don’t know.” Didn’t move out of her chair didn’t call to check. Then we sat back down for another hour. Still here. Nothing has happened.
DO NOT GO HERE. Inpatient is absolutely horrific. Staff yells at patients who express their emotions/cry staff lies to family members trying to contact patients in there. We were lied to by Heather with the amount of days we’d stay …
DO NOT GO HERE. This is the worst psych hospital I have ever been to. The mental health techs clearly have no experience working with psych patients. They are rude condescending and have no patience for you. Techs are regularly on their …
Do not send anyone here they are so unprofessional. I never leave but I hope this stops at least one person from going here. They are extremely rude understaffed and unprofessional. I wouldn’t recommend this place to my worst enemy let alone my loved ones.
DO NOT send anyone you care about here. there is no “therapy” no one on one a “doctor” comes in every so often to ask if you’ve had suicidal thoughts and then leaves. this is treated like a prison and you are punished for any emotion you …
Do not send your teenage daughters to this facility! Horrible! Staff don’t watch the kids. My daughter and her roommate had inappropriate touching (I’m being mild) by another teenage boy on the unit. Nothing was done. Police reports have …
Dont go there... relative was there.. the staff messed with their medications mocking them and laughing at patient when patient begged for help cutting them from lunches isolation and complete bullying by the staff. You should have the state investigate this facility.
Don't send anyone here. When you call about information on your loved one they are so rude about it. They took my husband off of meds he really needs. When they say that they will have the doctor call you. You never hear from them.
From my experience therapists dread going to group talk badly about and judge clients in the office accuse them of faking disorders get angry when an addict relapses. They have very little empathy or concept that the clients are going …
Honestly the stay was okay for the most part for ME… The staff however was rude and always gossiped or talked down on the patients in their care. I was in there for 11 days and asked them to sign FMLA papers for me. I got discharged on …
I had went to silver cross er the night before I went here for panic attacks and the sass worker there said I needed outpatient I told her it took me alot of courage to get there especially with already having severe anxiety she said I …
I have a very hard time trying to reach my son to talk to him during their phone times. The receptionists DO NOT answer phones whatsoever!!! This is an absolute disappointment! I literally have to call about ten times to get someone to …
I was treated more like a criminal than somebody who supposedly had mental health issues they did not medically wean me off of Xanax after 30 years they let me suffer through horrible withdrawals and all doctors no that is illegal!. The …
If you care at all about you’re loved one keep them out of this place! Behind closed doors these people are wicked evil! Stay away at all costs. Also once they get/trick you behind the double doors they lock you in against your will and won’t let you leave or call anyone.
