i've been here twice. the first time i came the experience was decent better than other hospitals for the most part. the most recent time i came there was mold on the carpet the activity room smelled like trash and the staff was not very kind. but nurse bri and kattera were nice.
Most of the staff were very kind and uplifting but some of the staff were rude especially one if the doctors. Ill refer to them as doctor M. They talked very cockily to me and overall belittled me and acted superior. They also didn’t …
i spent 5 days there a few months back it was alright it was just really cold at night and the blankets were really thin the day room was boring there was really nothing to do but the staff were really nice to me along with the other patients just don’t really see how it helps with mental illness/ health.
i was there for 2 weeks it’s fine overall. The medicine didn’t really help me at all but the friends that you get to make there are fun (most of them at least). The only part I didn’t like was sleeping at night it was super super cold and …
My son stayed here for 5 days after we found out about him having suicidal thoughts and discovered he was abusing pain pills. While there he detoxed unknown to me. The response I got when I asked about if he had been going through any …
i spent 7 days in there its not bad staff is very nice and caring and would get you whatever you needed but the only thing was we sat in one room all day we went to the gym 2 times a day and art 1 time and the rest of the time we just sat in one room . would recommend for ages 12-17
A loved one was admitted and discharged not long ago. I just have to rave about not only how incredibly nice this facility is but the care professionals were very helpful. Shout out to the 2 that stood out the most; Brittany Smith …
Great organization! All the staff are professional kind and respectful to all patients that they administer Mental Healthcare Treatment to. I would reccommend this Mental Hospital to anyone that suffer with Mental Disability.
I just spent 5 days here. The facility was clean and MOST of the staff were very understanding. Dr bow tie as I call him was very reasonable. I met his nps and they were just as amazing. Food was good for hospital food they got my meds regulated and I feel better than I did while I was there. My room stayed cleaned.
I spent 6 weeks here and had a very good experience. The staff was respectful not only to me but to my family as well. The staff really made it an enjoyable experience for me.
I was discharged from this facility very recently. The staff seem genuinely invested in helping the patients get better; they're very patient generally speaking and do what they can to make your stay as painless as possible. …
This hospital is a phenomenal psychiatric hospital. The psychiatrists here stay in contact throughout the whole process and keep parents informed. They treat their patients with the same care they would want their children treated.
This is Lamonda chatman..I just left yesterday..I would like to thank the whole staff for their encouraging words motivation groups and all the tools I was given to make it in this world and manage my mental health.... thank you all so …
This was one of the best hospital my family have experience during our crisis. We live 4 hours away but the drive was worth it. We do not have many good mental facilities near by. The staff was very friendly and knowledgeable. The doctors …
Wonderful facility with knowledgeable and friendly staff. Excellent location with parking lots of lighting and security. Would highly recommend this facility to thumbs way up. Love the Erlanger medical system and love Chattanooga.
Would not send a dog here. Pathetic nursing staff even more pathetic CEO reported them to Tn medical licensing they need to be shut down. They want you to think they are part of Erlanger downtown they are not
My best friend had to stay here after an involuntary admission and the place seems INCREDIBLY mismanaged. It took them two days to contact her psychiatrist to get her medication they wouldn't let the patients have any time outside (because …
My brother in law was admitted and not only did the staff prescribe him a critically incorrect med for his condition that caused an incident they released him too early failed to enroll him in appropriate outpatient services and could …
My mother is elderly and very ill with bouts of Schizophrenia . Paranoid delusional Hallucinations.Becomes angered extremely sad . This is my moms second stay . I am appalled that someone can put a medical hold on one bc of reasons a …
My son was committed here they only kept him for 4 days and then released him to a homeless shelter. When we got a hold of the day he was released he was still sick. Now we have to find him a way to get back into the hospital. Moccasin Bend is a much better hospital.
Our teen spent nearly 2 weeks here and they called to discharge immediately with no warning AS I WAS IN ACTIVE PUSHING LABOR called every 10 minutes even after having husband labor nurse and my mother talk to different people saying that …
Please update your website and remove any mention of treatment for "dual diagnosis" call the place what it is: lacking in care compassion and trained staff. The worst experience our family has had while seeking treatment for mental health/addiction for our child. Go to hell Erlanger.
Rude and mean staff. Did not help with any issues besides prescribing medication . Also makes you stay longer when you dont have to .
Some of the nurses are RUDE RUDE RUDE. If you love your family member and want them to get real help take them to Joe Johnson! Or CSU! Do not bring them to this place!
Staff don't wear masks. Staff are rude to patients. Only a few of the staff were good
They didn't take care of my medical condition. I might of been sent there too soon. Their are some wonderful staff that really care about you and their are others for a pay check. We Was with out water for 8 hours one day
This is not a place for the mentally ill the heal. I was just released yesterday. Their common room where the TV is smells like body odor to say the least. Most of the patients end up helping other patients because they are so …
I have been in this place multiple times and it’s terrible. They only care about the money. I was in the child unit and I got worse when I was there. They didn’t check my pockets and I had a razor that I brought in. They don’t want to help yoy
this place is honestly terrible. the pictures don’t even show what it actually looks like. i left worse then i did when i came in. there where multiple fights within the 5 days i was there. kids snorting there medicine girls sneaking into …
I went here myself when I first arrived my bathroom had dried blood that looked like it had been there for a long time. I never got time outside the group to focus on my own mental health issues!! I arrived before the sunrise...and I was …
This place is horrible. During my time here I was never listened to nor was I taken serious when I stated any concern for my safety. They allow you to go to the gym for 30 minutes a day and you’re lucky if you can go outside. All you do …
i went here october of 2021 and i just now figured out how to. this was the worst place i have ever been to. i was in the adolescents unit the teens there were so mean to me. the staff were okay i only really liked one of them. even the doctor there said i was getting worse for being there. i do not recommend.
This place was traumatizing for me. They had no idea what they were doing and i had to explain disorders to multiple employees that were so called professionals. i couldnt sleep half the nights and i cried every night wishing i could go back home because they treated us like animals.
I wish there was a zero star. Read entire post and please consider other places. Somebody very close to me went here in the spring time. She was treated very poorly and was released based on insurance not mental health status. Her high …
WELL I ADMITTED MYSELF IN THERE 01/07/2022 WAS THERE FOR FOUR DAYS I LOVE THE UNIT CLERK NURSE AN NURSES BUT THEY HOUSEKEEPING NEEDS A SERIOUS UPGRADE CAUSE I DIDNT GET MY ROOM TIL LATER CAUSE IT WASNT NO HOUSEKEEPER TO CLEAN MY ROOM SO THE …
I would have rated this place a big fat 0 but unable to. Took my son there who by the way is suicidal and he was told he doesn't meet their criteria to be admitted. The only reason he wasn't admitted was because at this time he has no …
Abusive to patients. Staff calls patients names and records videos of them to post online. My family member received inappropriate medication for their condition that required additional hospitalization. I will be contacting hospital administrators and my attorney.
After blood work and evaluation the doctors gave me a few diagnoses as well as found out I have hyperthyroidism. They never came to me to discuss any of these diagnoses with me. They wrote on my paperwork that I refused to discuss psychiatric & health diagnoses. Would not recommend. They do not even spend much time 1 on 1
Ashley doesn’t seem to have much compassion or regard for other people. Not a place you want to be for mental health services.
I had a very close love one stay here and the place is very nasty and has bed bugs. The floors are never mopped or cleaned. There was no heat in the room they had to sleep in at night. During the time of stay my family member said they was …
